First time at Obsession! Great costumer service! The owner is fantastic! She helps create beautiful…read moreoutfits! I definitely recommend visiting this boutique!

Great women's boutique!…read more Teresa, the owner is wonderfull.. She gives you a lot of time even though she has a lot of customers. beautiful clothes absolutely beautiful.

Yep - I'll concur with Helena B...Upstairs is adorably random. If you seek a cornucopia of gifty,…read morecute-ish items, Upstairs Boutique is your jam. The store is owned by a lovely lady who curates goods from all over. I was especially a fan of the leather cuffs accented by metal rings and the completely over the top cute stitched change purses with random sayings plastered on them. At $5 a piece, these precious little change purses are the perfect on-hand gift. My personal fave it the red and goldenrod circus-esque option that says Boss Lady on one side and "Show Em The Bacon That Yer Makin" on the other. Beyond those goodies, Upstairs Boutique has a small selection of clothing and a baby/kids area near the back. If you're feeling gifty, drop by Upstairs Boutique.

Very disappointing experience. The lady who runs the shop is rather arrogant, and she has…read morerestrictive store hours if you are a working person. I purchased an item at the shop a few years ago, and after getting the thumbs down from my daughter, I returned it, only to be handed a useless piece of paper--a store credit. I am very good about recalling details and do not remember receiving verbal notice about "store credit only returns" nor do I recall being told the store credit is only good for one year. I just literally handed that woman $55 for absolutely nothing while being forced to honor her shoddy business practices. In this day and age with wonderful selections and store policies, elsewhere, I don't see how she continues this narrow and unethical business practice. Her clothing/gift selection is certainly nothing special, so you'd be wiser, in this case, to not shop local.

I had a very unpleasant experience with a return at Marshalls…read more I brought a pair of shoes for a return, with all original tags and the price sticker still attached. However, the manager (Taylor) claimed that the shoes had been worn because the soles looked slightly dirty. He insisted that these were signs of use, even though such marks like scratches or light dirt could easily appear simply from customers trying the shoes on. I also showed him other pairs of shoes from the same store that looked exactly the same, but this did not change his decision. His attitude was quite rude and disrespectful. In the end, he simply showed me a policy stating that returns are not accepted if an item has been "used," and refused the return. In this store, my return was not accepted. However, later at another Marshalls location, the same shoes were accepted without any issues. I felt very uncomfortable because of how I was treated. It took me a long time to get over this situation, and it left a strong negative impression. If the shoes are already being sold in this condition, then how can they be returned as "new" if I purchased them exactly like this in the first place? ---

There is really no service, not enough employees to help when needed. Selection reminds me of…read moresecond hand stores. The value is not cheap but that expected due to the current time we live in.

It's a newer location (old Marshalls) that is a more modern store but about 1/4 the size of the old…read moreone, the people seem nice but due to the space issue there is way less item selection and inventory... like nothing in the gym clothes and equipment category. I got some deals today but there is more to look at in Hoffman or on Roselle in Schaumburg. I hope this one survives.

I decided tonight that I am going to stop wasting my time at this store. I DID find a couple…read moreclothing items that interested me but as usual, when I went to the fitting rooms they were closed. So I went to the alternative self-service fitting rooms (All 2 of them that were both occupied and there was a line of 4 people to use the 2 fitting rooms) I brought my cart to the front of the store and left, leaving my items in the cart. The last time I was there the same thing happened, only I also had to use the restroom which was of course locked and since the fitting rooms were closed then too, I had to make my way all the way back to the front of the store to find someone to unlock the restroom. The someone never came and I again had to find someone to unlock the restrooms. There was also another woman and her child waiting to use the restroom. When I came out and went to the self-service fitting rooms they were occupied with a line of people then too. So I left my cart of things and walked out. The service there is deplorable. How does a store stay in business when their only concern seems to be the theft issues? They pay a guy to stand at the door and check your receipt 5 seconds after you have paid but no one is there to help the customers who actually want to buy something. I believe I have given up on that store.

Gosh; I haven't been in a Ross for a bit and decided to come in to see if I could find any cute…read morebaby finds but what I ended up experiencing was actually a reminder of why I hadn't been there in a while. I went straight to the baby section and half the stuff was on the floor and covered in soda. The toys were all missing pieces or shredded or even broken. I went to the home stuff to see if there were any great deals when I hear overhead that someone is waiting to try clothes on in the fitting room but needs assistance. There were a few workers standing in the same aisle as me talking about plans and what they're going to do after work, while this lady was waiting. Usually I don't mind what they are doing but the fact that we heard the overhead message 3 times requesting the help and they didn't move once. After about 10 minutes of looking wrong, I found a small gift for a family friend. So I went to pay, and there was a huge line probably about 10-12 people deep with just this one cashier open. She's the same one who has been asking for help while these other ladies were standing around chatting about places for the night. I don't often comment on the staff because I've been in there shoes, but after the 6th time hearing the fitting room call out and a name drop on the system to go help it was a bit insane. Needless to say; unless I'm looking for something specific, I think I'll keep going to TJmaxx or Marshall's for the fun goodies.

Have been a fan of Ross' for years, when they were in every freakin state EXCEPT for IL... loved…read morethem in Hawaii, California, Kentucky, and recently Pennslyvania. This one generally has more stock choices than the one in Schaumburg, and as always... Ross has a great selection of dresses... but their toiletries and shoes can have treasures in designer or higher end selection, at such bargain prices... Kenneth Cole coat $20.99. BCBG top $2.99. Lauren dresses $12.99... love Ross.

I bought a beautiful black and silver evening hat there 25 years ago and I still have it. I regret…read morenot purchasing the feather hat also.

Such a Fantastic Place! Rori is So Friendly and takes the time to listen and help! Excellent…read morevariety of wigs, I'm on my 2nd LOL! Just a fun place to go!

This is a fairly large and typically bright and airy TJ Maxx located in Randhurst Mall. I like…read moredropping into this chain at whatever location whenever the wife wants to. It seems there's often some random thing I run into that's a good value and that I didn't think I wanted or needed but.... One time it was socks, and on other visits it has been coffee or a kiddo gift item. On this last visit, it was a Harry's razor handle and a couple of cartridges for $8 marked down from $12. Good deals, and thumbs up for TJ Maxx!

just now New I called…read morethe store for a question and candy answered. She was super polite. Went and checked if they had the chocolate I was calling for. Super excellent customer service. Thanks Candy for your kindness and politeness

The employees are always super friendly and happy to help! Love their deals on special colors and…read moreyou can find some good things there!!

So disappointed... I brought my mom here for Mother's Day, as we love to go thrift shopping, I was…read moretrying on clothes and had to leave my cart unattended, I'm not sure if a worker thought I had abandoned my cart but it was nowhere to be found once I got out the fitting room. Paced the whole store three times to try and find it and even asked an associate. I am sure it wasn't a customer cause it wouldn't make sense as I didn't really have anything "valuable" nor was it in the way of an isle. I hope to be able to keep my cart next time... left empty handed and super devastated. The fun of shopping at these locations is the rare find, it just sucks to know I might not be able to find those pieces again because of a disgruntled volunteer :/

Nice selection of China, crystal and glassware (many complete sets at very reasonable prices)…read more The clothing is a step up from most thrift shops. Well curated store.

I'm so glad I found this place. It's a gem of a thrift store. The prices are a bit higher but the…read moreclothes are of higher quality. I bought a coat heavy fall for $25 and it is slightly old fashioned but beautiful. I have gotten three compliments about it from strangers. I also got a very pretty sweater there. Great service, too.

I received a series of Ultrasonic Cavitation treatments for Cellulite and skin tightening, and Tia…read morewas amazing the entire time. Not only is she personable, kind, professional, and thorough she is also extremely talented! My skin has never looked better, and I have never felt more beautiful. I will certainly be coming back for more treatments!

From the owner: Contouring Treatments - Breast Revitalization & Contouring…read more - Electric Muscle Stimulation (EMS) - G5 Cellulite Treatments - Laser Lipo (Pads + Body Suit) - Pressotherapy (Area or Full Body) - RF Therapy (Radiofrequency Skin Tightening) - Seaweed Wrap + Ultim8 Signature Oil Polish - Vacuum Cupping - Wood Therapy Body Sculpting Wellness Treatments - Aromatherapy - Breast Contrast Therapy - Cool Plunge Therapy (Face, Extremities & Buttocks) - Facial Contrast Therapy - Foot Contrast Therapy - Hand Contrast Therapy - Infrared Light Therapy - LED Photon Therapy (7‑Color Light Options) - Lower Extremity Circulation Sauna Bath - Lymphatic Stimulating Dry Brushing - Precious Stone Detoxifying Treatments - Reflexology - Senior Wellness Care: Heated Infrared Hand Therapy & Flexibility / Range of Motion - Teeth Whitening Services - V‑Steam & Lingam Steam