1. Mixtura Surfaces Design

    1. Mixtura Surfaces Design

    0

    Garner, NC

    Mixtura Surfaces Design

    1.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    Services - Mixtura Surfaces Design

    Countertop refinishing

    Countertop resurfacing

    Mixtura Surfaces Design Photos

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    1 year ago

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    Natural Gallery Kitchen & Bath

    Natural Gallery Kitchen & Bath

    3.2
    (16 reviews)

    Could not be more disappointed with this business…read more I approached them with the idea of extending my kitchen island countertop. I did not specify a particular amount of overhang -- only that I wanted it extended beyond the very small existing 12" overhang, and that whatever support was necessary should be included to do the project safely and correctly. I provided photos from the beginning, and their fabricator later came out to take measurements. After measuring, they actually told me the existing support was sufficient for the new overhang. The installation process itself was already frustrating. I took a full Friday off work, disconnected plumbing, and waited at my home all day, only to be told around 5 PM that the crew would not make it and would instead come the following morning. I then had to cancel Saturday plans because I had no working kitchen sink or plumbing and could not delay further. The countertops were finally installed, and I was not informed of any concerns during installation. Instead, hours later, I received a phone call stating the crew now believed additional support was needed and suggested installing L brackets. Fine -- that was coordinated and scheduled. However, when they arrived to install the brackets, they then decided the brackets would not help and that the actual issue was that the kitchen island/cabinets themselves were compromised and needed additional structural support. At no point prior to starting this project was that raised as a concern. Had it been, I would never have moved forward without addressing those issues first. After waiting a week to hear their proposed resolution, I was ultimately offered the option for them to cut the slab back down and provide "$200 or so" toward plumbing costs. By that point, I had already hired knowledgeable professionals who identified a proper solution for the problem they created. What is most disappointing is not simply that an issue occurred -- it is that this project moved forward without properly evaluating the structural implications first, despite them presenting themselves as the professionals responsible for assessing exactly that.

    Got my bathroom counters installed for just north of 1200 (mind you this is a super tiny powder…read moreroom)-- about 6 months after install the part they attached to the wall was detaching from the wall, I called them and they came out to "fix it" well the guy ended up wiping my wallpaper causing it to bleed and ruined the entire bathroom bc I can't replace the wallpaper that is now ruined. Now the stone is detaching from the wall yet again. DONT RECOMMEND using this company bc not only do they charge more (it's not because the service is better btw) but the quality of the stone is terrible. Already has spots that are etched and I am beyond disappointed by this project gone to complete waste. Also they tried to bribe me to remove my review which I did until it started to detach YET AGAIN so now I'm just mad. I want a REFUND!!

    Stone Systems

    Stone Systems

    1.7
    (45 reviews)

    So far- not so good- first there was an issue with our templating appointment (we purchased through…read moreHome Depot and then this company reaches out), so then that was delayed. Last week they contacted to schedule the installation but yesterday I received an automated text asking to install a week later than was scheduled. On top of that it's near impossible to reach anyone, I've been on hold as long as an hour before giving up on anyone answering. I've tried calling over and over and never reach anyone. Avoid if possible using them.- will update if I ever talk to a person Update: while it took two full days and dozen of calls I finally reached a person to sort out our scheduling, which turned out to be an error on their side of not putting us on the schedule when they had first contacted us. The install went flawlessly and the installers were professional and the counters look great- so that side of things is good! As long as you don't ever have to reach the office you'll be fine.

    My wife and I recently purchased granite kitchen countertops. A couple weeks after installation we…read morenoticed a number of sizable cracks in the counter edges. One of these cracks broke off, leaving a quarter size hole in the stone systems sent an agent out quickly to take photos and informed us that they would be filing an appeal with the manufacturer. The. manufacturer refused to do anything as did Stone systems. If paying full price for inferior work and poor service is what you're looking for, you need to go no further. Otherwise run. Otherwise run. We purchased our countertop through LOWES.

    Mixtura Surfaces Design - countertopinstall - Updated July 2026

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