Plymouth Jewelry is our go to jeweler! Cass M is a great jeweler with lots of talent who has made…read morecustom pieces for our family and we are never disappointed. Kevin is easy to work with and very fair. We will continue to shop at Plymouth Jewelry for years to come.

I updated the headstone in my ring and wasn't sure what size I wanted to move up into. They had…read moremany loose stones and were able to pop out my headstone and place various sizes in my setting until we found the perfect size that complemented the rest of the stones in the setting. They were wonderful and didn't pressure me at all. They even talked me down in size because they felt the stone I nearly went with, was too big and, blocked too much of the few of the stones in the band. When a jeweler talks you into spending less money at their shop, you know that you've found the right jeweler. In the end, they were right and my ring looks absolutely beautiful. I get compliments all the time. They also can repair anything and helped me with a few necklaces and a bracelet.

Went to this place to resize a watch!! Because my husband…read morewasn't available to come in I estimated how many links to be removed and was wrong, twice. Finally, he ended up going in so that they could size the watch properly. The watch looks great and we are so grateful for this shop. They are such nice people and I highly recommend anyone stop by for their jewelry needs.

I have visited a lot of jewelry shops, but after visiting Precision, I don't think I'll ever go…read moreanywhere else. Between René, Rema and Justin. They make a qualified crew that nobody else could beat. Their Precision.(not a joke.) with all of their repairs are exquisite. I've even purchased a large ring from there which they made exactly for me. If you missed this one, I don't think you'll find another better.

Amazing Experience we came from Algonac, Mi., because we seen the advertisement on TV, we thought…read morethe store would be bigger, but we asked for Mary Ann, she was great, knowledgeable and asked my "wife" the right question. Do you like ring, she said yes. Also, when we picked up ring next day, store manager "Phil" was very helpful including cases & information. Must See Returning for Christmas for Wife. Note: The Jeweler doing work in window was 10 of 10.

The staff was friendly and helped me to select a ring within my budget. Their selection of loose…read morestones was extensive. They have a layaway plan which I took advantage of. They have quality bracelets, necklaces, pendants, and watches. I would definitely return.

Don't take your watch here. This "watchmaker" doesn't know what he is doing. OR, perhaps he doesn't…read moreexist. Here's my story: I'm a watch collector with a good working knowledge of watches and movements. My collection contains all of what you would expect from Patek to Rolex, Tudor to Seiko. I know watches. My immigrant father passed away in January and I inherited the watch he came to America wearing. A 1969 Seiko of no value to anyone but me. It was running poorly, but running none-the-less. I wanted to have the movement overhauled and serviced to get the watch working to the best of the ability of its movement. I totally understand and specs of the movement and how well it's capable of functioning when new. I didn't expect it to reach those numbers. But I DID expect that it would run without stopping while wearing it and that it would hit reasonable amplitude numbers. My expectation is that this "watchmaker" would call me when the movement was disassembled for cleaning and tell me the parts that needed replacing. I got no such service. I never saw or spoke to the "watchmaker". I only spoke to his gen-Z son. He quoted me three-four weeks for a complete overhaul at $300. I gladly left the watch with him. After no call regarding condition of the movement or necessary replacement parts, I reached out and was told they needed another two weeks. I started getting a weird feeling that this is not a qualified "watchmaker". I did my research and found some articles that highlighted he was a Lebanese immigrant that learned his trade in his family's shop in the old country. I thought, well - maybe real world experience is better than schooling. I gave them the extra time. Still had to reach out when that time was up and magically "he just wrapped it up - but it needs a few days on our winder". Ok - I just want it done well, take your time. I get a call a week later and I'm told to come pick it up. Upon arrival I asked to have the watch placed on the timegrapher and I asked for the results. They did this and informed me that the amplitude was too low. I would have to leave it for the "watchmaker" for another week. I sighed and said "ok, I just want it done to the best of your ability and functioning to the best of its ability. It's my dead father's watch and the only thing I have to remember and by other than photographs. Please treat it like the heirloom it is." They agreed. After two weeks of no contact I had to reach out. Once again it was "finished" just needed a few days on the winder. At this point, I started to realize the reviews for this place were suspect. They would keep watches for a very long time and never communicate with their clients. A review stated they didn't log any of the work that was done or provide a synopsis of the service. Not a normal industry practice for Watchmakers. Legitimate Watchmakers will provide you with a printed serve description with warranty. When I told them I wanted this included, they agreed. What I got was a handwritten piece of paper that stated "complete overhaul, One year warranty". Completely unprofessional. When I went to pick it up, I was informed that the watch was running well but would only wind in one direction. This is a by directional rotor, watch. The fact that they gave me a watch back that only worked when rotating in one direction is absolutely a sign that the "watchmaker" is not real or not a qualified technician. Imagine going to pick your car up from a mechanic and you are told " You can only turn left, but it works otherwise". This is essentially what I was told. After some research, I realize that the rotor is jammed now. It was not jammed when I gave it them. Also, it's obvious that the low amplitude is a result of a worn out main spring. This should be replaced and they should have told me it was necessary. Long story short, this is not a qualified "watchmaker". This place is an absolute joke run by young slacker punks. I will be including photographs of my communication with them. They are not responsive and basically robbed me.

My go to watch shop for batteries and cleaning. Love that it's a family owned business too…read more Every time I have gone in to get my watch serviced, everyone is so kind! They can even fix my watches that require pressurization. Most places have to send out my watch.

I would give ten stars if I could! I lost a sapphire in my…read morewedding band due to a broken prong, so I listened to Yelp and came here! So glad I did! Not only are the owners extremely nice, but they fixed my ring same day, fixed four prongs, re-dipped in rhodium and replaced the sapphire all for an amazing price! Definitely come here for all of your jewelry needs- I'm so so happy with my repair!

guy told me he won't cut my ring off my finger when my finger was swelling and didn't even try, I…read morewent to another healer right down the street and they helped immediately