I was in desperate need of an eyebrow wax before a trip and Waxing the City was nearby some errand…read morerunning I had to do. Thank goodness they take walk-ins. It was super easy to get in; there is a kiosk where you either put in a phone number for an existing appointment or request a walk-in appointment. I did have to wait about 20 minutes, but I also expected that with no previous appointment. My esthetician was FANTASTIC. She did an excellent job and was incredibly kind. She wasn't pushy about making more appointments either. Since I was a new customer as well, I got a 20% discount. I will definitely come back to Waxing the City!

Very personable, nice, and sweet staff! They really listen to you and do their best to give you…read morewhat you want! They're also very communicative if anything comes up. Clean place-- lobby and wax rooms included! I LOVE coming here!

Kelsie is the absolute best in the business! I had been getting waxes for a long time in the…read moreChicago area and when I moved to the cities and found Kelsie I was so happy! I have been seeing her for about three years now. She is extremely professional and truly cares about all of her clients. Book an appointment at The Wax Studio. You won't be disappointed!!!

Very happy with my results. I used a Groupon and got a full set of classic lashes. Nadine was my…read moreartist and the owner! She was great to talk to and my lashes she did had great retention. I'm happy she has discount offers as I'm always looking for a deal.

I took a year long break from getting my lashes done, but I felt it was time to get started again!…read moreMy previous lash tech's schedule was tough to find appointments that worked so I started looking around. I saw Chic Cosmetics on Groupon, they're very close to home and the reviews on Groupon were great, so I thought it was meant to be to try it out! I am so glad I did! I booked my appointment with Nadine, and have now been back for 2 fills, plus many appointments already booked. Nadine is a perfectionist so she takes her time and makes sure my lashes are perfect before I leave! I am notorious for rubbing my eyes, which is not good for lash extensions, and with my bad habit my lash retention is great!

I have been a very loyal client for 3 plus years. Even made my wife start to get waxes regularly…read more You would think someone would cherish and appreciate you for your loyalty to them. I've always loved brooke but over the past year she has become sloppy with her work, leaving massive amounts of hair after a brazilian wax. I chose to give her more chances because i do believe people can have off days. Now we are at constant rescheduling and not offering any type of accommodations. We as business women expect clients to respect our time, so in return we should also respect theirs. To tell a client they can go somewhere else is very rude and inconsiderate and shows just how unprofessional you really are. To even argue with a client who is just trying to understand your approach as a business woman is UNPROFESSIONAL. She has definitely lost 2 loyal clients and will never get another penny from us.

Brooke is fantastic! So easy going, down to earth, fun to talk to, all of those great qualities you…read morelook for in a service provider in such a realm! She's also obviously very good at what she does, works quick, knows her stuff, can answer any questions you have, etc. I've done legs and Brazilian with her, I don't wax anything else but if I ever do, 100% sticking with her. 10/10 would and have recommended! Pricing is great AND you get to support someone who's running their own show/small business? Doesn't get any better! Check her out!

Excellent service and great color results from Stylist Elle. They fit me in whileI was waiting for…read morea relative post-surgery at Woodwinds Hospital (next door to the salon) and am so happy with the results. Super friendly vibe, too!

As always a Great Experience! Linda did my brows and a…read morefirst time tint for me, WOW! Linda is so kind and a Professional! Barb got my hair looking Amazing as Usual! Thanks Ladies for a couple hours of relaxing

I was really looking forward to my facial with Gua- sha, and multiple sugaring services today. My…read moreappointment was 12pm-2:35pm for all services. As per the esthetician's text sent in the morning saying text ASAP to let her know if I would be delayed, at 11:45am I let her know I was running about 15 minutes late- I am a new client, not from the area, coming from Minneapolis, there was also road work. When I arrived in the parking lot (at 12:12), I saw that my appointment had been cancelled with a text saying that she was unable to deliver any services that late and would charge me the full cancellation fee (that I later realized was $280). She said "with [her] busy schedule she had to have that late policy in place to respect her and other client's time." She cancelled the ENTIRETY of my appointment, even with over 2 hours left in the appointment. I tried to call, with no answer, I texted and asked if there was any way we could forego some of the services (and still end at the same time), she denied this request. I went inside the establishment to see if we could reschedule for later (which is a building with other small businesses- so unless you know that, you are searching), went to the studio and she was nowhere to be found. Her cancellation policy is as follows: "We understand that sometimes it is necessary to reschedule or cancel appointments. Therefore, please notify us at least 24 hours prior to your appointment time and we will gladly reschedule your reservation. The full service fee will be charged if it is a no show or cancellation made in less than 48 hours. We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee of $280." I did not reschedule the appointment, nor did I cancel, and I was not a no call/ no show. She asked to be informed I was running late, which I did BEFORE the appointment. I would've paid the full price for services we didn't get to/ have time for, if at least some of my services were rendered in my appointment window. But I will not be paying $280 for zero services rendered when I let her know that I was running late, showed up and still had over 2 hours left in the appointment. That makes no sense. She would've still been compensated for the services we didn't get to, in addition to the ones we did. And I was not asking to go beyond my appointment time, so in the end it's MY time that was not respected.

My facial with Jillian was absolutely wonderful! It was so relaxing and just what my skin and I…read moreneeded. I especially loved the massage she did and how she catered to my skin's needs and concerns. My skin was so glowy and soft afterward, I would definitely recommend her services and will be returning!

Excellent customer service. Always kind and prompt. They get me in and out of there quickly which…read moreis always appreciated. Mia is amazing!

EWC doesn't care about you all they want is money money money. I've been going to EWC for years and…read morepay for the same thing each time which is a cheek and neck. I already thought that was robbery because at the beginning I was only paying for a cheek then all of a sudden they said it's both I need. Fine. For the last four years I have gone to different locations and had no issues getting a cheek/neck and being satisfied with the hair removal until today. I went and saw BRITTNEY and she waxed only part of my face. She then handed me the mirror like they do when they are done. I saw hair still on my face I said what about this? She said oh that's a chin service and you would have to pay for that. I explained how I've never been told this is a chin service and have gotten waxed at different locations with no issue. She wasn't trying to hear it and told me I could pay for a full face and it would be cheaper. Um no! How about you wax the cheek and neck that I'm paying for! To me it also was humiliating to have her think I would not want that part of my face waxed. To walk out of there with a patch of hair still. So embarrassing but I was not expecting to pay for a whole additional service! So I was left with the option of leaving with that patch still on my face. A great customer service person would believe the customer, solve the issue then educate for next time with the hopes that the person would come back. Nope she was cold about it. Then when I was about to pay the front desk asked me how my service was, I told them the issue and all they could say was I was wrong and sorry it was misrepresented elsewhere. That changes nothing EWC WOODBURY! How can multiple other locations all recognize a cheek and neck as the same thing besides your location! Absolutely ridiculous. PEOPLE STOP SPENDING YOUR MONEY ON THESE MONEY HUNGRY FRANCHISES. They don't care about you as a person. They are petty. If you do go to this location I don't recommend the waxer Brittney. Horrible experience.

Amy did a great job. She listened to what I wanted and seem to understand exactly…read more Reasonably-priced too! I' ll be back.

Mandy is excellent. Never have to remind her what to do. Great cut and great service. This shop…read moregives you the care and treatment of one of those expensive "foo foo" places but is reasonably priced and has the feel of a hometown shop, which it is

Andi is a delight! She's friendly and makes you feel safe and comfortable. This was my first…read morefacial. This was a birthday gift to me from me. I have been having a few problem areas and I needed some advice. She was helpful with pointing out what I should do to maintain my skin as I grow older. The facial was relaxing, the products smell delightful. I will be coming back to see Andi.

From the owner: I'm a Hair Stylist and Advanced Practice Esthetician providing a variety of services to help you…read morelook and feel amazing! Haircuts, Color, Styling, Facials, Chemical Peels, and Facial Waxing are some of the services I offer. I use and sell Kevin.Murphy Hair products and Rhonda Allison Professional Skin Care. Check out my website www.anditaylor.org for more info. Looking forward to seeing you soon!