Just thought I would add one more experience. When covid came and we were all struggling, I lost…read moreall my work, my employees bailed and when I asked for a discount on their services, I was ignored. I am sure they got PPP money to pay their employees, but the thought of paying it forward was completely lost on them.

Horrible service! I was recommended to this firm from the next door app which I will be posting…read morethere too. I was in dire need of getting my 1099 for my small business completed. I was already 6 days behind completing them. Melissa -the daughter of the owner- knows how to swindle you especially when you are desperate for help. I was told when I came in to pay $350 up front which they never told me that was just a deposit. To my knowledge it was to perform the work. All the work. And she also had said she could do it in a few days (3). Ok so I paid and I put my credit card down for them to keep. Big mistake. Never leave your card for a vendor to keep! After the 4th day I was wondering what was the hold up. They needed two more ein that Melissa never emailed on. I had to reach out and she finally responded after a day. Then she preceded to tell me since she just gotten the new ein number it would take another 5 business days! After two weeks I was asking when they will be done. I know they were slammed and trying to buy time or charge me for that time. I was right when they finally called that they were ready after 2.5 weeks they said my invoice was $1900!! They processed twenty-eight 1099s for me. I was flabbergasted. I said to the front lady Patty which I am sure she is use to swindling people for the Chan's that I was not told it would be more. She said oh yes sweetie we charge by the hour. When the invoice finally came in there were no hours listed!! It was just a straight preparing and rechecking etc all for $1900. I said I'm not paying. I ended up doing my own 1099 through a phone call with Intuit. How long did it take me less than 2 hours! And I'm a novice with QuickBooks. If I can figure it out anyone can. The only advice I can give is to do your due diligence on this firm! This mother daughter team is a modern day Bonnie and Clyde! **Update** see forms below. A picture is worth a thousand words! Do you see deposit or hourly rates listed on them?

I have had Jessica prepare my taxes for several years now. She is always very efficient in her turn…read morearound time and has my taxes done in a matter of a few days if not the next day! I appreciate that she always very prompt in getting back to you and getting an appointment with her is never a problem. She is flexible in how you can meet with her to review your completed return whether it be in person or remotely. She is very thorough in explaining the completed return and knows the latest changes in tax laws. Her fees are also reasonable. I would highly recommend her services.

Jessica is very prompt , thorough and professional and great customer service! Turn around time is…read moreimpressive!

Leaving two stars (instead of one) because early on they did a good job. I was a client of Kevin's…read morefor over 10 years and was generally happy. Then something changed, no longer the same level of service. I needed some copies of prior year filings. Reached to the Kevin for copies. No response. Reached out to his assistant (Michael), no response. I called and left messages, emailed multiple times and never once heard back. Never received the documents I was requesting. I was pretty shocked considering the history we had. Hock left me high and dry in a time when I needed them the most. Certainly do not recommend at this time.

Used to be awesome. Responsive, great to work with, bringing suggestions and prompt planning…read more Something has changed in the firm. Everyone seems overwhelmed, unresponsive, and dropped serious balls - like not filing taxes on time even after everything is completed. Cannot recommend anymore.

Have been using Noel's expertise for tax filling since 2022. Over the last three years, I have been…read moreable to always file taxes on time and without any errors or much rework. The documentation is available via the portal to access anytime and also makes it easier to securely upload files. Each year however, the charge for filling taxes with them has increased. Started with $140 for 2022, $200 for 2023 and $260 for 2024 even when all my accounts remained same but I think it's still valuable service, unless there's another hike next year. Overall, it's great value for money because Noel takes time to review the return before filling with IRS, either in person or over a call. I always go to his office and spend some time in understanding the return and all the things that he files on my behalf. Very honest, flexible and trustworthy person.

For years I was struggling to find a good Tax person as I always have to pay every year. Due to…read morethat I always for years filed Extension until October. I called computTax in Santa Clara and was able to schedule an appointment with a Tax person Noel. Let me tell you, it was the best experience I ever had. Noel was great. Excellent customer service, takes his time explaining everything going on in your finance. Noel has the patience and time to make it happen. With an affordable price. I no longer file late Tax since I met Noel. He has my trust, Thank you Noel!

My wife and I have just begun the process of converting our sole proprietorship to an LLC and Shay…read morePerera has been tremendously helpful. He came highly recommended by a local attorney and now I can see why. We've contacted many local tax professionals and unfortunately many of them have not even bothered to respond, which blows my mind as a small business owner. We scheduled an initial consultation with Shay and right from the start it was clear that he was both knowledgable and personable and the type of person we would want to work with. He has answered all of our questions about the potential tax benefits of this move, how much we should declare as income, how to get set up, and many others. Looking forward to working with Shay in the future!

Bennet is great. I'm guessing he's one of the partners of that firm, and he's the one I always…read morework with. He's prepared corporate 1120 and state tax returns for a few companies I've worked with, and he is friendly, knowledgable, and professional, always did excellent work, on-time and on-budget. The office is in a weird spot, up a narrow staircase, at the back of that Safeway strip mall, between Rite-Aid and that Ariake Sushi. Bennet has a broad knowledge base in business in general, international business, finance, and of course tax is his core expertise.

I have been trying to reach this business for tax help, please call me back.read more

I needed urgent help on an IRS enquiry and Sunita helped me get it addressed right away. Thank you…read moreSunita!

Another year waiting until the last minute and another year of Ann coming through for me My taxes…read morewere slightly more complicated this year and I went in thinking that Ann was going to help me file an extension but she knocked my taxes out like a champ and relieved 2 tons of stress off my shoulders. Her services are very affordable, based on what you need done and what forms you have. I don't recommend waiting until the last minute to have her do your taxes though. I just got lucky that even though they were complicated for me she knew what needed to be done. I highly recommend getting your taxes done early and have Ann do them. I will be coming back next year even though my taxes should be much easier. I will never use the big chain tax preparers again only VieTax Services for me!! Thank you Ann!!

My yearly taxes were more complicated than usual and I decided it was better to find a professional…read morethan to do my taxes with a program. I was lucky enough to work with Ann and she answered all my questions and help my situation. Highly recommend her and VieTax!

Highly recommended for someone like me, who doesn't know much about those tax terms and forms. For…read morepeople speak Mandarin, they also have WeChat account. They have a clear chart showing the itemized fees. I think their charges are very reasonable. Meiru and Shirley are super friendly and responsive, patiently answered all my questions and sent me references to clear my doubts. Everything is done electrically: upload your documents to their Dropbox; review and sign contract; they will file online for you, and all you need to do is waiting for the money comes to your bank account. I have already received my state and federal refund for 2021, within two weeks.

Great service! Boey is very professional and helpful. She answers all my questions with patient and…read moreshe does the best for help us to register my company. Definitely recommend her!