Came in without a cart since I only needed 2 things.. got to the register with 4 boxy things and my…read morehands way too full to hold anything. Douglas was so so kind to come to my aid with a box to hold my things. He even put them on another belt (a closed register) for me until I got to the front of my line! Another customer in my line seeing this turned to me stating Douglas was the best! Tbh, I know Costco employees are kind but I've NEVER experienced anything like this and I'm truly thankful for Douglas helping me!! Costco Coleman, pls give Douglas a bonus and any extra kudos you can from me!! This man deserves all the praises!

Costco is, well, Costco! It's that place where you can find great deals and also bulk items…read more However, the many Costco Wholesale locations in the Bay Area have made me realize that not all Costco locations are equal. I live in Palo Alto; and, the Mountain View warehouse is one of the easiest local Costco warehouses to quickly get in and out of. However, the Costco in Santa Clara has items that are unavailable in the Mountain View warehouse. Consequently, I periodically will make the drive to this warehouse in Santa Clara (near the airport but opposite SJC terminals). The Good: This Costco location has the cheapest gasoline in the entire Bay Area. Last night, I purchased gas in Palo Alto at $6.19/gallon. Yet, it's actually just $5.25/gallon today at this Costco location! In addition, this Costco has plenty of items that just aren't found in Mountain View, Sunnyvale, Redwood City, Foster City or other Bay Area locations. The Bad: Customer service at this location isn't as exemplary as you find at some other Costco locations. In turn, the members/customers aren't as "empathetic" with one another as you normally find at many Costco locations. I personally think that it's because the customer service (or the inability to see many warehouse workers on the flood) allows people to be rude or problematic. The Ugly: The parking at this location is oddly designed. However, the presence of a roundabout inside the driveway is just....weird. Bay Area drivers seem to suffer from an inability to figure it out. It doesn't help that the roundabout is central to everyone coming in and out of the parking lot and/or going to the gas station. Verdict: Overall, this is a good Costco with wide selection of products; but, it has a weird driveway/parking experience and employees that probably need a bit more training and visibility.

My fiancé and I shop here on a weekly basis for our non profit and Troy is ALWAYS there to welcome…read moreus in with a smile. He is always on top of his job and honestly is an amazing all around employee. I don't think we've ever experienced him without a smile on his face. Thank you Troy!!

This US Foods Chef Store location on West San Carlos Street is in a long strip mall with plenty of…read moreparking. The store is slightly smaller and more compact than the one in San Lorenzo. But they have a wide selection of restaurant/bulk items to shop for. Two unisex single-user restrooms. The cashier, Maurita was friendly and helpful. Come check them out. Support your local business.

I swear, over here, the accessories you need to be a totally glammed fabulous Diva, are to die…read morefor!!! I'm forever grateful to my friends who led me here.

This places has so many nice things it's hard to pick which one to take home. If you want anything…read morefor your hair, jewelry for a special event this is the place to go. Most necklace with earring sets were $15 as well as the large crystal hair pieces. They have crowns of all sizes, elaborate hair pins, makeup, and eyelashes. Down side is you can't try things in the store.

I love this place. They sell small tofu, soy milk, and other soy products for both retails and…read morewholesale. Instead of buying at super market, you can get them here. So yummy

You guys rocked at Sunnyvale 2005-13. Except location not…read moregreat. Thanks for reopening! Any menu?

I came to return something really quick. It was expected to have a line as I came around 4:35pm…read more I waited for about 20 min before it was finally my turn to get helped. There were two people processing at the return station going in and out. Once I was helped, it went fast.

I've had great and bad experiences at this Costco location and have had wonderful and awful…read morecustomer service from them. Unfortunately my experience yesterday was very unpleasant due to Francisco's poor people and customer service skills (or lack thereof). I explained that I wanted to use my gift card during checkout but couldn't find the gift card at the time and didn't want to hold up the line so paid using my Costco credit card. Right after swiping, I found the gift card so I wanted to have the amount returned to my credit card and re-buy the 3 items using the gift card instead. I made the request at Merchandise pickup where there were no customers waiting after me. After I explained what happened, Francisco said it was my own fault for not using the correct card, so I'll just have to use the gift card next time and said I could have just stayed as long as I needed regardless of holding up the line to find the card. Obviously I acknowledged my own mistake, which is why I explained the situation to him truthfully since the beginning. However, the attitude, demeanor, and choice of words Francisco used were rude, demeaning, and unnecessary. I asked him kindly and he could have simply said something along the lines of "I'm sorry to hear what happened. Unfortunately in this case, I won't be able to fulfill your request, but you are more than welcome to use the gift card another time." That's all! There was absolutely no reason for the attitude. Costco, please retrain Francisco on basic customer service. No paying membership customers appreciate spending money just to be spoken rudely to. I've had many great experiences here from other staff members so hopefully my next review will be a positive one. Most of all, I hope Francisco learns and changes for the better!

Thanks keelie for all your help with getting the perfect glassware for my event . You were great …read more Fast friendly service would recommend to anyone .

I needed supplies for casket floral. The salesman helped me find all of the supplies I would need…read moreand showed me how to put it together. He even recommended a nearby florist. Friendly, personal service. I highly recommend them.