I get many compliments on my nails, but just as important, my nails stay on. I don't have nails…read morebreaking or product chipping off. I have been going there about 14 months, and my comments are each almost never occurrences. I like to garden and do crafts so my nails get thriving despite my hobbies and washing dishes without gloves. Also, I am easily able to get appointments with my favorite technician despite the salon being busy.

Been coming here for a long time and my nails are always perfect. I love the ease of scheduling on…read moretheir website and the variety of colors they have. Very clean and well kept. Edit: They charge a fee based on total price of services for using credit/debit. Tip is cash only.

First time here and left extremely happy with my nails!! Very clean and friendly staff!! Attention…read moreto detail is the best!! I think this will be my go to place from now on!

I'm extremely disappointed with my gel manicure here. I had a nail chip the very same day, which…read morehas never happened to me in over 10 years of getting gel manicures. It felt like they were using the absolute minimum amount of polish possible--when I asked to switch colors, the same thing happened again, almost as if the bottles were empty. The staff was nice, but the quality of the manicure was unacceptable. I've never had chips appear this fast, and for a gel manicure that's supposed to last weeks, this was a complete letdown.

I've gotten two no-chips in the past six weeks, and both have lasted more than two weeks before…read moreshowing wear and tear on the tips. I had a tear in one of my nails and the tech patched it up for no extra charge. You can put your rings in the jewelry cleaner while you get your nails done, and with a no-chip they put on a hand sheet mask to protect your hands from the UV light - nice touch! You are also offered a hot towel and shoulder massage, and who would say no to that? There is a small discount for cash payment (if you own a business you know credit card swipes cost the business owner), and tips should be in cash. The place is clean, and I walked in the first time and made an appointment the second time. They also offer a punch card so ask for one if you plan on being back. It's also next to Chipotle and Dunkin Donuts so you really can't go wrong.

I am big on customer service when it comes to where I am spending my hard earned money and this…read moreestablishment lacked good service. No greeting when entering and entering the staff seemed less than pleased that I was there to be serviced. The place looks cute and aesthetically pleasing with the pink decor. The tech did not cover her mouth when coughing while doing my toes and I thought that was disgusting. No one was friendly to me my entire visit at this place. The staff member was very passive aggressive when speaking to me. On top of the terrible service, the pedicure was rushed and NOT done with care. Polish job was trash and not worth the money. I should have turned around as soon as I came. I will not he returning to this establishment.

After trying a few nail salons around the area, I called French Nails. They were available to take…read moreme rather quickly for a last minute pedicure. The salon was clean and quaint. The ladies who worked there were very friendly and accommodating. I got a precision pedicure, just standard pedicure. The lady who worked on me was very precise and excellent. She used heated stones as part of the foot massage. She did an excellent pedicure. When I was sitting under the dryers, she even gave me a shoulder massage. How very nice!! I really liked this place and will be back. A great group of workers and nice nail salon.

I tried this place at the recommendation of a friend. The remodel looks ok but you can tell it was…read morenot done with attention to detail with flooring and trim issues near the pedicure bowls. The pedicure was late even though scheduled. It felt rushed, it had a few painful moments and the massage was not adequate. Frankly, for the high price of $45, I would expect a little better service. Save money and go elsewhere.

Absolutely awful experience at Prismatic Nail in Lake Bluff. The entire staff was rude from the…read moresecond I walked in -- no greeting, no warmth, just an attitude like I was inconveniencing them by showing up. I had a gift card for a manicure and pedicure and was told over the phone they could only fit me in for the pedicure that day, but that I could come back the next day for the manicure at no additional charge. Sounded reasonable -- until I showed up. Suddenly, they tried to tell me that splitting the services would cost more because the gift card included a discount for doing both at once. I was furious -- I had just confirmed with them by phone that this wouldn't be an issue. After pushing back, they reluctantly said they could do the manicure, but only if it happened at the same time as my pedicure. Mind you, there wasn't a single other customer in the salon and I arrived well over an hour before closing. The service itself was rushed, impersonal, and I felt like they couldn't wait to get me out the door. In fact, they basically kicked me out 30 minutes before their posted closing time, again, despite the place being completely empty. Save yourself the frustration -- there are too many other salons in the area to waste time or money here. I'll never go back.

I treat myself to a pedicure at least once every 2 or 3 weeks. My Mom decided to treat my sister &…read moreI to a pedicure, since my sister was visiting. The 3 of us went together. Honestly the first thing I noticed was that the ownership changed. Ordinarily I wouldn't care but I missed seeing Grace & Kristina. I've been a customer at least 10 years. I know that staff changes when ownership changes. The one thing I noticed it was one of the fastest pedicures I've ever had. The main reason women treat themselves is to relax. It was difficult to relax when I felt rushed. My pedicure lasted 25 minutes. It was a good pedicure. I loved my color, my leg massage, and the hot towel was wonderful. I just wished it lasted longer.

I was recommended this place and also kept seeing them on my Instagram explore page, so I decided…read moreto give them a chance since I've been looking for a new nail spot. I went in just for an acrylic removal and asked for a nail trim/manicure. I assumed that meant my nails would be cut, buffed, shaped, and that my cuticles would be taken care of. I wasn't looking to get polish since I had a broken nail and just wanted my natural nails cleaned up. The person who worked on my nails had great customer service, which I really appreciated. However, I was disappointed with the actual service. Not all of my nails were clipped, they weren't shaped, and my cuticles weren't done. I did ask for my nails to be cut all the way down, and while I understand limitations with my broken nail, the rest didn't turn out how I expected. I didn't say anything at the moment because I wanted to give it a chance, but I ended up leaving unhappy. I've heard a lot of good things about this place, which is why this experience was surprising. I even had to go to another salon right after to get my nails fixed. I would like to give this place another chance in the future, but as of right now, I don't think I will.

I was visiting from out of town and was in desperate need of a pedicure! I walked into this…read morebeautiful salon and was greeted by friendly staffs. A young lady Jaichana (I think I spelled it correctly) gave me one of the best pedicures I've had. She was really sweet and did an amazing job. I will definitely be back and will tell all my friends about this salon.

Love it great job. Very talented and amazing staff and always great to work around your scheduleread more

Shape was way off - I asked for square tip and I have some round some coffin…read more Didn't file properly Asked for simple v tip and it doesn't look crisp at all. Black tips are see through. Not enough coats applied. Polish left under the nails looks unprofessional like this is the first time they did acrylic or something. Will not be back

From the work I've seen and saw while I was there, I'd say this salon does not specialize in…read morenatural nails. They do more work on dips and acrylics. I had an appointment for a spa pedi and regular manicure. The pedi was advertised as 60 minutes, mine was done in 30 and I will be doing my own exfoliating today because my feet are still rough. The manicure did not include cuticle oil or lotion nor massage. You can see from the pictures the polish did not go on well. I believe it was an old bottle. She tried to thin it with acetone but it still was thick and she struggled. I'd prefer she'd had just asked me to pick a different color. Even after a night of sleep the polish is still soft. On the upside the space was clean and inviting. They offer online booking which is nice. If you are looking for overlays, dips or Acrylics I might go here. But as for natural nails, I'd pick another spot.

I had a wonderful pedicure here! Fernanda is delightful. Her work is meticulous and she is a very…read moregood listener if you happen to be overly caffeinated and a bit stressed. The salon is beautifully decorated, with comfortable massaging chairs. I had a bit of difficulty finding the place. Google maps wasn't super helpful but when I called the lady who answered the phone helped me get in.