10 hours for an emergency room visit is ridiculous. All that was needed was a CT scan of the head…read moreto determine if any bones were fractured or any bleeding on the brain occurred and it took 10 hours to get that 1 task accomplished. Very poor in my opinion.

Downgrading from "Good" to "Could've been better." This is better than a "Not good" rating and with…read moreupdated information, more accurate to my experience. And with that I will share the facts of my diagnosis and prognosis as to know why the rating changed. You know that joke about "Why do they call it 'practicing' medicine?" It's because much of it is not an exact science. Here we go... Emergency room doctors are generalists across multiple medical disciplines. Especially at 10pm on a Sunday night, you're likely not going to get a specialist in whatever it is that's wrong with you. An emergency room physician (which is a medical specialty in itself) will try to narrow down the main cause of your condition, stabilize you, and depending on the prognosis, either either treat you in the ER, admit you to the hospital for further treatment or simply refer you to a doctor who is more specialized in your condition. I visited Atrium Health three weeks ago (see that review below) and the doctor saw me twice, sent me down the hall for a CT imaging and after reviewing the imaging, wrote a prognosis that made sense at the time: a 6mm kidney stone that would painfully pass by itself in 4 or 5 days. I was also provided a referral to a urologist . She wrote me up for painkillers and by the time I was discharged, the pain was much more manageable. I called their urologists and got a full voice mail so I reached out to my own general practitioner for a referral. Long story short (too late!), I've seen the urologist who looked at what the ER doctor saw. It's three weeks later. Warning: Gross bits ahead. Skip the next paragraph if you're queasy about medical stuff. ("POTATO!" -inside joke.) This morning was a scheduled outpatient procedure that stuck a laser up my ureter and zapped the stone. (And thank goodness for a great anesthesiologist because I was blanked out from the pre-op room to the recovery room and I do not remember a thing!) This surgical urologist said that it was definitely bigger than 6mm and it was definitely not going to pass on its own. I'm now at home and 100%, just waiting for the local discomfort to pass in the next few hours. Okay, we're back from the skip. Simply looking at the calendar we can see that it has been 22 days since then. The stone clearly didn't pass and I've not had any further issue with it since then but I didn't want to wait. Obviously, it's been more than 4 or 5 days. Good thing I cancelled my trip to Portugal, eh? So the highlight here is that yes, your ER doctor is going to do the very best that they can. But you should absolutely get a second opinion from a more specialized doctor where possible. [Review 18619 overall - 3340 in North Carolina - 2141 of 2022.]

My 18YO (I I know, they should be seeing a PCP) went to the appt alone today. Over the years I have…read moreEMPHATICALLY declined the HPV shots for my children; almost to the point that I've been belligerent. Have begged to have a note put in their charts that we didn't want our children to have this shot. When my now 18YO was in the 4th grade, someone made a mistake and noted in her chart that she had the first shot. My husband thought I changed my mind and agreed to the "second" shot for her and the first for our oldest. Now today, my 18YO is asked about getting the booster without the nurse explaining what it was for. I wanted to give my child (who is legally an adult) some space for this appt and trust that things would be explained to her. I should have changed practices when the first mistake was made. We will for sure be changing doctors now. I love the docs we had for both of our kids which is why we stayed. This is the only practice my children have gone to so we've been with them for 20 years. With the nurse not explaining what shots she was giving my child today, the medical mistake with the incorrect note 9 years ago and there never being a note put in their charts after repeatedly begging them to put it in there, I can't recommend this practice at all to anyone looking for a pediatrician. Proceed at your own risk if you choose to use this practice and stay vigilant for your child. Don't trust the people you should be able to trust to give the best care to your most precious babies. Dr. Smoak and Jennifer Baxley are great. Can't speak to the rest of the doctors. The nurses and front desk staff, I have absolutely nothing good to say about them. If I could give zero stars, I would.

Receptionists are so rude. They have zero compassion and I always feel like an inconvenience when I…read morecall or check in. However, Dr. SMOAKE is great. Just needs to hire new employees.

I have been seeing Courtney for a few years and have referred several people to her whom all love…read moreher as well. She is thorough, patient, and kind. I have even sent her emails over the weekend not expecting a response until normal business hours and she has responded.

0/5 stars -- Absolutely terrible service. I wasn't even able to make it through the door before…read morebeing treated poorly! Being new to the area, I made an appointment over the phone, choosing this office based on proximity to my home & the positive reviews that I read. After giving my insurance information, for some reason my birthdate came back unverified and they were almost refusing me an appointment. I offered to call my insurance company and resolve the issue; they made my appointment. This morning, two hours before my appointment, they stated there were still issues verifying my insurance. I offered to self pay until it was all sorted -- estimated $450, depending on what the Dr. Would be billing me for (Crazy, but I'm unwell so I was willing to pay it) I was made to feel so uncomfortable during this over the phone exchange, the woman answered me "are you sick ? It sounds like you're sick -- is it your throat ? that's why you're coming in today, right?" ... me: "no ma'am, this is my normal voice." I couldn't stand to be on the phone any longer being treated in a rushed manner with zero respect. I cancelled my appointment and will be warning others not to come in. :(

I went to Dr Lu at the recommendation of a local nurse. She…read morehas specialized knowledge to deal with patients who have diabetes. She gave me a thorough exam and a good report and recommended I consider getting a diabetic pedicure. I followed through and made an appointment with Ms Rodgers. I've been back twice since & have decided to go on a regular appointment rotation to make sure my feet are being taken care of. I highly recommend this practice.

I have never had an experience like that which I recently had at Charlotte FootCare Associates…read more It started off with me being charged double my co-pay, then proceeded with me waiting 30+ minutes before being seen by Dr. Lu, and went downhill from there. I've never experienced a doctor that was as dismissive as Dr. Lu, who raced through her "speech" about all of the negative aspects of my situation, without one positive or hopeful word of encouragement. Telling me multiple times my treatment would take at least a year. The worse part of all was that she left an open wound on my foot where she took a sample. I was advised prior that it would simply be the clipping of my toenail. This is extremely dangerous for me as a Type 2 Diabetic, which she knew. I will not be returning to this office for any future services, and I would recommend anyone considering Charlotte Footcare Associates, think twice if they care about being billed correctly and having a doctor that has some semblence of compassion and care for their patients.

Hearing aid started to have random issues turning off. Went in and they could not have been better…read morehelping us to resolve. Sent hearing aids to manufacturer and gave us "loaners" to use until originals were returned. They treated us as good as one could have asked for. Bent over backwards to help us. These people are for real!

Awesome! Ms. Henson helped me address my sons hearing loss, which was thankfully only in his right…read moreear!

If this review was only for Rebecca the Dermotologist I would provide a 5. She is a very nice…read moreperson that shows a lot of concern with assisting my skin condition and has been quite thorough. However with regards to the front end support staff it's a 1. No way I can continue to go to a provider that a)doesn't answer the the phone b)does not return multiples messages and c)is indignant to any simple request you make for assistance. After multiple issues over a couple of years I am giving up on this location.

I have been a patient of Steele Creek Dermatology for several years now for annual skin checks and…read morefacial treatments. The office staff are so welcoming when you enter and so helpful. Dr. Helton spends time with you to chat, listens and is very responsive to my concerns and questions. I recently saw Dr. Helton for a Botox treatment for forehead creases and smile lines around my eyes. She is conservative in her use of Botox which produces a relaxed and natural look and natural facial movement. Thank you, Dr. Helton and your wonderful staff

Efficient and speedy. When it's a weekend and you don't feel like waiting until Monday to try and…read moremake an appointment to see your primary care physician, Urgent Care fills a niche. Coughing and wheezing and sniffling my way in, the clerk at the desk took my details and had me fill out a form. When I returned, she took my copay while I waited to see the doctor. About 20 minutes later, into the small room where I waited another few minutes before the doctor came in. He gave me a thorough exam and determined that I had a chest and nasal infection. A prescription later and a recommendation for bed rest (uh, no. travel instead), I was out the door. Would I return? Absolutely. Good stuff!

Went here after being very sick with cold symptoms for over a week and they told me it was a common…read morecold and to take DayQuil. I went to a different doctor a few days later who told me it was a sinus infection and prescribed me antibiotics and steroids. I will not be returning here.

I would be able to walk or dress myself without them. I was getting worse everyday and ran across…read moreProhealth & Wellness. They have been a blessing. I do so much more now than I could before. They are a blessing.

Dr Clare and his staff are wonderful! I saw him for about 10 years before my insurance changed…read more He is always upbeat, thoughtful, caring, and compassionate. He has gone out of his way to help me stay well through chiropractic care, diet, and overall wellness. He is professional, personable, and remembers what is going on it your life from one visit to the next and is comfortable sharing about his as well. He is a great person overall. He truly cares and will spend the time you need with him. My best friend's Dad has been seeing him every single week for longer than I have been going there. He told me once that he tries not to ever misses a week. He has always spoken highly of him too.

Doctor does not want to help anyone just the money. Went to the office with back pain and he would…read morenot see me . Receptionist said can't you see we are very busy. Just a big scam. Don nit give this scam artist your money. Of course he will convince you he is helping you but he is not. Just making things worse for you so you will keep coming back.

Dr Alec was amazing doctor. He took good care of me. When I first started the program I was in…read moremajor pain. Wasn't sleeping at night for weeks. Started the program and he made an amazing turn around on my pain that I was having in my neck, back and knee. I highly recommend him if you are having trouble with pain anywhere in your body. And the two young ladies that work under Dr Alec are amazing as well. The best customer service I have ever seen working with the public of different types of people coming through those doors. Ladies keep up the good work. Thanks Mrs Potts,