I'd never been to this emergency room. I probably would never have gone there if my wife hadn't…read morefallen off a ladder at work and landed on her head and back. Fortunately for her it was right across the street. I got the call at work and headed over. First of all it is a very clean building. There is a plethora of signage due to Covid and it all clearly spells out what you can and can't do. I entered the building and was approached by an employee. She asked me who I was here to see. I told her and she gave me a sticker for my shirt, a colored wristband and a paper mask. They told me where to go and I found my wife talking with a nurse in her room. I think I was there for a couple hours. Everyone was friendly and polite. The tests that were ordered didn't take very long and the physician's assistant was very patient answering my wife's questions. All in all it was a pleasant experience.

10 hours for an emergency room visit is ridiculous. All that was needed was a CT scan of the head…read moreto determine if any bones were fractured or any bleeding on the brain occurred and it took 10 hours to get that 1 task accomplished. Very poor in my opinion.

My 18YO (I I know, they should be seeing a PCP) went to the appt alone today. Over the years I have…read moreEMPHATICALLY declined the HPV shots for my children; almost to the point that I've been belligerent. Have begged to have a note put in their charts that we didn't want our children to have this shot. When my now 18YO was in the 4th grade, someone made a mistake and noted in her chart that she had the first shot. My husband thought I changed my mind and agreed to the "second" shot for her and the first for our oldest. Now today, my 18YO is asked about getting the booster without the nurse explaining what it was for. I wanted to give my child (who is legally an adult) some space for this appt and trust that things would be explained to her. I should have changed practices when the first mistake was made. We will for sure be changing doctors now. I love the docs we had for both of our kids which is why we stayed. This is the only practice my children have gone to so we've been with them for 20 years. With the nurse not explaining what shots she was giving my child today, the medical mistake with the incorrect note 9 years ago and there never being a note put in their charts after repeatedly begging them to put it in there, I can't recommend this practice at all to anyone looking for a pediatrician. Proceed at your own risk if you choose to use this practice and stay vigilant for your child. Don't trust the people you should be able to trust to give the best care to your most precious babies. Dr. Smoak and Jennifer Baxley are great. Can't speak to the rest of the doctors. The nurses and front desk staff, I have absolutely nothing good to say about them. If I could give zero stars, I would.

Receptionists are so rude. They have zero compassion and I always feel like an inconvenience when I…read morecall or check in. However, Dr. SMOAKE is great. Just needs to hire new employees.

I have been seeing Courtney for a few years and have referred several people to her whom all love…read moreher as well. She is thorough, patient, and kind. I have even sent her emails over the weekend not expecting a response until normal business hours and she has responded.

0/5 stars -- Absolutely terrible service. I wasn't even able to make it through the door before…read morebeing treated poorly! Being new to the area, I made an appointment over the phone, choosing this office based on proximity to my home & the positive reviews that I read. After giving my insurance information, for some reason my birthdate came back unverified and they were almost refusing me an appointment. I offered to call my insurance company and resolve the issue; they made my appointment. This morning, two hours before my appointment, they stated there were still issues verifying my insurance. I offered to self pay until it was all sorted -- estimated $450, depending on what the Dr. Would be billing me for (Crazy, but I'm unwell so I was willing to pay it) I was made to feel so uncomfortable during this over the phone exchange, the woman answered me "are you sick ? It sounds like you're sick -- is it your throat ? that's why you're coming in today, right?" ... me: "no ma'am, this is my normal voice." I couldn't stand to be on the phone any longer being treated in a rushed manner with zero respect. I cancelled my appointment and will be warning others not to come in. :(

I went to Dr Lu at the recommendation of a local nurse. She…read morehas specialized knowledge to deal with patients who have diabetes. She gave me a thorough exam and a good report and recommended I consider getting a diabetic pedicure. I followed through and made an appointment with Ms Rodgers. I've been back twice since & have decided to go on a regular appointment rotation to make sure my feet are being taken care of. I highly recommend this practice.

I have never had an experience like that which I recently had at Charlotte FootCare Associates…read more It started off with me being charged double my co-pay, then proceeded with me waiting 30+ minutes before being seen by Dr. Lu, and went downhill from there. I've never experienced a doctor that was as dismissive as Dr. Lu, who raced through her "speech" about all of the negative aspects of my situation, without one positive or hopeful word of encouragement. Telling me multiple times my treatment would take at least a year. The worse part of all was that she left an open wound on my foot where she took a sample. I was advised prior that it would simply be the clipping of my toenail. This is extremely dangerous for me as a Type 2 Diabetic, which she knew. I will not be returning to this office for any future services, and I would recommend anyone considering Charlotte Footcare Associates, think twice if they care about being billed correctly and having a doctor that has some semblence of compassion and care for their patients.

Hearing aid started to have random issues turning off. Went in and they could not have been better…read morehelping us to resolve. Sent hearing aids to manufacturer and gave us "loaners" to use until originals were returned. They treated us as good as one could have asked for. Bent over backwards to help us. These people are for real!

Awesome! Ms. Henson helped me address my sons hearing loss, which was thankfully only in his right…read moreear!

I have been a patient of Steele Creek Dermatology for several years now for annual skin checks and…read morefacial treatments. The office staff are so welcoming when you enter and so helpful. Dr. Helton spends time with you to chat, listens and is very responsive to my concerns and questions. I recently saw Dr. Helton for a Botox treatment for forehead creases and smile lines around my eyes. She is conservative in her use of Botox which produces a relaxed and natural look and natural facial movement. Thank you, Dr. Helton and your wonderful staff

Excellent experience time and time Dr Helton has been…read moreamazing, I changed to her free being diagnosed with skin cancer and having the worst experience at Fort Mill dermatology

Efficient and speedy. When it's a weekend and you don't feel like waiting until Monday to try and…read moremake an appointment to see your primary care physician, Urgent Care fills a niche. Coughing and wheezing and sniffling my way in, the clerk at the desk took my details and had me fill out a form. When I returned, she took my copay while I waited to see the doctor. About 20 minutes later, into the small room where I waited another few minutes before the doctor came in. He gave me a thorough exam and determined that I had a chest and nasal infection. A prescription later and a recommendation for bed rest (uh, no. travel instead), I was out the door. Would I return? Absolutely. Good stuff!

Went here after being very sick with cold symptoms for over a week and they told me it was a common…read morecold and to take DayQuil. I went to a different doctor a few days later who told me it was a sinus infection and prescribed me antibiotics and steroids. I will not be returning here.

I would be able to walk or dress myself without them. I was getting worse everyday and ran across…read moreProhealth & Wellness. They have been a blessing. I do so much more now than I could before. They are a blessing.

Dr Clare and his staff are wonderful! I saw him for about 10 years before my insurance changed…read more He is always upbeat, thoughtful, caring, and compassionate. He has gone out of his way to help me stay well through chiropractic care, diet, and overall wellness. He is professional, personable, and remembers what is going on it your life from one visit to the next and is comfortable sharing about his as well. He is a great person overall. He truly cares and will spend the time you need with him. My best friend's Dad has been seeing him every single week for longer than I have been going there. He told me once that he tries not to ever misses a week. He has always spoken highly of him too.

Doctor does not want to help anyone just the money. Went to the office with back pain and he would…read morenot see me . Receptionist said can't you see we are very busy. Just a big scam. Don nit give this scam artist your money. Of course he will convince you he is helping you but he is not. Just making things worse for you so you will keep coming back.

Dr Alec was amazing doctor. He took good care of me. When I first started the program I was in…read moremajor pain. Wasn't sleeping at night for weeks. Started the program and he made an amazing turn around on my pain that I was having in my neck, back and knee. I highly recommend him if you are having trouble with pain anywhere in your body. And the two young ladies that work under Dr Alec are amazing as well. The best customer service I have ever seen working with the public of different types of people coming through those doors. Ladies keep up the good work. Thanks Mrs Potts,