Our 2 yo iPad Pro had a shattered screen from a drop…read more Although an expensive part, CPR ordered a new screen and completed in 5 days. The significance... the first screen they received did not work appropriately, and they quickly obtained a replacement.

Extremely disappointing experience. I paid $325 to have the screen replaced on my iPhone 16 Pro…read moreMax, and the replacement screen did not even last three weeks. I first visited the store on August 21 for the screen replacement. I noticed an issue with the new screen that same day and had to return to the store immediately so they could fix it. Then, on September 4, strange colors suddenly started appearing inside the display. Just two days later, a visible line appeared across the screen. I went back to the store expecting them to stand behind the repair, especially considering how recently the screen had been replaced. Instead, I was simply told there was "no warranty" and that they would not repair or replace it. The lady I spoke with was also dismissive and repeatedly said, "No, we don't fix it because there's no guarantee." My question is simple: if a $325 replacement screen cannot even function properly for one month, how is that acceptable service? A customer should not have to pay hundreds of dollars for a replacement part that develops serious display problems within weeks and then be told there is nothing the business can do. I have photos documenting the screen damage and display issues, although unfortunately this review platform does not give me an option to attach them here. I have now filed a dispute regarding the defective/damaged replacement screen and the service I received. Based on my experience, I would strongly recommend that customers ask very clearly about the quality of the replacement parts, warranty coverage, and what happens if the repair fails shortly after installation before paying for any service here.

We really hate to air out someone else's dirty laundry on social media but we just want to warn…read moreothers about Myles Foreman and his business BTZ Audio & Video. We were recommend to him by his wife, Rhonda Foreman, who just so happens to be Laine's (my fiancé) aunt. On January 2nd we paid Myles $1,000 for the pre wire of audio and video in our new home, which was completed. On February 3rd, we wrote BTZ Audio & Video a $21,469.19 check for the audio and video equipment, which was cashed/deposited around February 6th. Laine was going build Myles and his aunt Rhonda a fence as a "trade off" to cover the labor portion of the project. After Myles showed some red flags and said we were going to have to pay him even more money on top of the money had already paid for the pre wire, equipment, and the "trade off" of the fence for labor, we decided to have another audio & video company quote us for THE EXACT SAME THING. They were THOUSANDS cheaper.... Not just thousands but HALF THE PRICE. So, we did what any smart person would do and asked for a refund for the equipment portion of $21,469.19. Myles informed us that he would refund us $12,677.57 because he had to charge us a "restock fee" but had previously told Laine he hadn't purchased any of the items and his wife, Laine's aunt Rhonda, told me the equipment was purchased in December or January. (I wrote the check on February 3rd) ... After some back and forth, we were told to just take what we can get because they obviously needed the money more than we did. The last communication we had with Myles was an email from his lawyer on August 7th stating that Myles Foreman and BTZ Audio & Video does indeed intend to pay us back the $12,677.57 BUT sadly they are experiencing a "temporary" business downturn and doesn't have the money to pay us at the moment but it is one of Myles top priorities... Now, this came as a shock to us considering they're constantly posting on Facebook that they are on vacation, took a weekend trip here and there, went to every concert in DFW, and we even saw them at the Casino. We responded to the email saying that if they have the money to do the above, they have the money to pay us back and they had till the end of the month (August 31st) to do so. What came after that? Crickets. Well except for a Facebook post from Laine's Aunt Rhonda, with a picture of her and Myles with the caption "ATTENTION...ATTENTION: All CREEPERS take notice... they're on vacation again... and will be at a concert tomorrow! Take notes and report!!!! THAT IS ALL!!!! ". Embarrassing right??? You steal money from your own nephew and brag about it on Facebook. Very weird energy to have. I had enough and decided to leave a little sarcastic comment stating "I hope you're having the best time on our dime! ". And then the whole family was blocked... l guess she didn't like seeing the truth. ‍ I had to leave out a lot of the nitty gritty details or you'd be reading this post all day but if you made it this far, no we still don't have our money back, beware of Myles and Rhonda Foreman and BTZ Audio & Video, and if you want receipts... we got them. UPDATE TO ORIGINAL POST.. BTZ Audio Video, LLC AND MYLES FOREMAN have now filed bankruptcy as of August 18th, 2024 and has since then "rebranded" as Flex-Able Integration and is now under Rhonda's name!! This was a way for Myles and Rhonda to not have to pay us and apparently the rest of their debts back.... all of this is public information. As I am now blocked from the new page, I am unable to warn others about these scam artists.

From the beginning I knew things were not going to end well because of Mr. Foreman's nonchalant…read morelaidback and unprofessional type of attitude. When I hire a company I like to feel at ease knowing I hired professionals with the most basic level of respect that comes with conducting business with a company. In July 2019 I hired and paid $21,000 up front for a full sound system and wireless network for a new business. I made the that decision based on a friend who knew Myles Foreman the owner of the company. Mr Foreman presented me with three different invoices and we agreed on the one that was adequate for my business. At the time demolition had just started, I started scheduling the contractors in order of what needed to be completed. Mr Foreman insisted to get started at the same time as the electricians because according to him that was going to facilitate the whole process. Mr Foreman rushed to dump all the brand new equipment which got covered in dust and looked scratched. He ran some wires and laid them on top of the ceiling tile grid which was not acceptable by the city code. When I told him this he gave me one of his well known evasive responses and billed me an additional $1,000 to put zip ties to attach them to the main structure. As construction progressed, he said he needed to wait until everyone else was done to finish his job (yet he had insisted to be in at the same time as the electricians). He pressure me to pay him which seemed shady throughout this process. I was feed up with his shameless scam-like attitude and asked him to stop the job but then he charged me for the "labor they did" and told me if I wanted he was only going to give me a few thousand of the $21K I had already paid because he had already delivered the equipment and it was my problem. So I waited to have everyone else finish their job. All the walls were freshly painted and the new floors were laid down. I called to tell him we were ready so he scheduled to come in 3 weeks because he was too busy. His crew came to "finish the installation " but they were clueless as to where they had ran the wires and started cutting holes wherever they felt like so in the process they installed speakers in different places to where they originally assigned. This created a whole new problem with the electricians, because the speakers where now blocking the connections for the track lights. If I had BTZ move them to where they were supposed to go, I would have to patch the sheetrock and ceiling which would increase expenses. At the end of the day they were to finish installation, he realized he had his crew committed to another job so he scheduled me another 2 weeks out. They fixed some of the issues they made but I asked them not to make holes in the walls with out consulting me first. But they starting writing on the walls, cutting the walls, and got everything dirty. Fast forward 10 months. The last 6 speakers were installed, but they were not installed where they were initially supposed to be but instead they were installed in random places. The $1,000 that was pending for the zip ties was pending so he had one of his employees request the payment so I told him to pick it up any other time since I did not have the checkbook with me. About a month went by and I did not hear from BTZ. I received an invoice last Monday and a voice mail the next day and by Wednesday he shutdown my wireless router remotely. Unaware of what happened, I called my service provider and they told me everything was fine and that I needed to talk to the person who did the wireless installation. I had to run my business without music and could not run payments for two days because he had turned off the internet connection. He conducted business in a shady, unprofessional, and completely mediocre manner. He never walked the space after everything was done to make sure things were done properly and when I expressed my frustration with the messes from his employees, he did not do anything about them. His service was overpriced, inconsistent, unreliable, and dishonest.

Great service very professional the salesman really worked with me would recommend! Thanksread more

Safe & Sound Technologies helped install new security cameras and setup our security system…read more Alberto Zamora was our technician and he was extremely helpful, respectful, conscientious and a true professional. He even respectfully declined a tip when I offered one after the great job he did for us. I highly recommend him and his company for their service and values.

I contacted Safe & Sound Technologies twice to get a quote for a project, once calling and a second…read moretime emailing with no response. That was about 2 months ago and I have since contacted a competitor who reached out to me within a day or two and was able to help me get my project completed. The lack of communication and unwillingness to simply respond to an email or phone call is very unprofessional in my opinion and I wouldn't recommend a company like that to anyone.

Three times I schedule to install a video cable from Xfinity box to my modem. Three times they were…read moreNO SHOW without notifying me. Always the excuse was "we could not locate a tech to take the job."

HelloTech is horrible! Absolutely horrific communication, no way of getting in touch with anyone,…read morethey can't get the service address correct. A complete nightmare! Do NOT ever use HelloTech for service.

convenient operating hours for me to have the time after work to have my phone repaired friendly…read moreexcellent dependable is how I would like to describe my experience doing business with here in Walmart

Brought iPhone 8 to replace battery - when returned to me, the home button stopped working. I…read morereturned to have them fix the home button they broke, but said it could not be fixed. Would not discount or refund money.

Had an after-hours service call on a weekend - Gavin was able to walk me thru and had me back on…read moreline in just a few minutes

Be aware!!!!!! look for better transparent company. No transparent on charge. it's a contract that…read moreyou do not get a heads up. Targets new homes and come with the builder so that you can trust them. premium tears!!!

DO NOT USE THIS LOCATION THEY WILL PROCESS UNAUTHORIZED CHARGES TO WHATEVER CARD YOU PROVIDE AS…read morePAYMENT!!! I am not the type to leave negative reviews, but this got me heated. I went in to get a SIM for my old phone temporarily since I'd left mine phone at a job, and rather than listen to what I needed, the guy just kept trying to talk me into buying a new phone. finally I said "I have a Galaxy S23 FE I'm NOT buying another phone I just need to use my old one until I go pick it back UP!!" and he begrudgingly dropped it. Then when payment was processed it was literally double what i've been charged in the past for the same issue and same circumstances. They also did not report the accurate charge to MetroPCS, nor did they record it in the MyMetro account. When I called to get it resolved the "manager" Chris R. gave me nothing but attitude and tried to justify the additional transaction, despite the fact that I'd just gotten off the phone with Metro Customer Service, verifying that I was due a refund and they had charged me incorrectly. So it was clearly intentional.

Amazing! This was the best experience ever at a Metro store! Thanks to super friendly & amazing…read morecustomer service by two employees, Tanvi and Andy, I am a devoted client. This will be my go to store for all my mobile needs!