Only rating with 5 stars because I couldn't give it 10! Visal was the best sales person I've met…read morewith in 8 years of real estate. He was the most personable, and incredibly thorough and informative. Couldn't have asked for a better experience.

Had a great experience getting our electrical selections done with HomePro for our new build with…read moreBeazer. Everything went so smooth and we greatly appreciated how Brian walked us through each step in the process, gave us confidence in the decisions we were making, and helped us understand what options were included in our build, total cost of any additional options we wanted to add, and he didn't make us feel pressured to make any decisions that were additional expense. Cannot say enough how different our experience was compared to what we saw in some others reviews, sorry to those that had a bad experience, but ours was great!

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

Additional Update - I have continued to call Brent at ext 214 as instructed by HomePro's response…read more Last time I spoke to Brent was on 8/15 or 8/16 - he indicated he would call me back later that day... Guess who hasn't called me back yet? You guessed it, Brent. I have left a message for him everyday since... that's 11 or 12 days of messages, and still no response. Seems like this is how HomePro does their business, just ignores their problems, hoping they go away - DO NOT SIGN UP FOR HOMEPRO SERVICES! Update - HomePro responded to my review on Google and asked me to call Brent at extension 214. I have called Brent 6 times, left 3 messages (including today) and spoke with him 3 times. Each time we talk he indicates that the person he needs to speak to will be available soon and he will call me back later that day. I have yet to receive a call back from Brent from either my messages or when he promises to call back. HomePro continues to demonstrate poor customer service. Original below... Awful customer service, lock you into contracts for equipment that doesn't work and technology that is terrible. Save your money and go with Ring, SimpliSafe, etc... They autorenewed me and ended up buying out my contract because I would rather end my relationship with them than continue paying them every month. Worked with Kedrick in customer service, he charged me $500 to cancel the contract when I told him we have a $40K whole home AV system we were consider them for. Kedrick's contribution to your revenue today was -$39,500...

The HomePro staff was very friendly and welcoming. Visal Patel did a great job explaining to me my…read moreoptions in regards to my security needs for my first home purchase. I was pleased with the level of care he took to make sure I was comfortable and provided me with some great security design recommendations. Can't wait to see how everything turns out!

Chad and Mario came out to install Ethernet in our new, 34-year-old home. They were extremely…read moreprofessional, efficient, and knowledgeable throughout the entire installation. We couldn't have asked for a better team to support our move. I highly recommend them.

Chad of Pure Media Systems helped me buld my home theater from design to installation. He patiently…read morespent a lot of time with different equipment options to come up an equipment configuration that max the video and audio experience within my budget. These are all done before the contact was signed. Throughout the design and installation, he is very passionate for his work. I really enjoy the home theater Chad built for me. I would strongly recommend his service to anyone who would like to have a home theater they would enjoy.

Really great all around. Dennis dealt with my 100 questions prior to getting things started. The…read moreprices were great and extremely reasonable for both the equipment and installation. Even with the pandemic and all of the shenanigans it has created, they were able to get me on the schedule the next week for an install. The installers were great and super friendly, even though they were at my home for literally the entire day. They made sure I understood how things work and got everything sorted out, even when the technology through us for a loop. I would totally recommend this company.

Ordered a complete Home Theater package from DFW HOME THEATER and they just finished the pre-wiring…read moreon our new home build HT room. To this point, I'm very impressed! Easy to work with, professional, and they've answered all my questions. When they've finished, I'm looking forward to the updated review.

Great quality work, ran 10 cables in my house and everything works, happy with the service and the…read morecost was reasonable. Thanks for doing this even when it was so hot in the attic and the space was challenging; you were able to run some cables that were nearly impossible, so thank you for that!!!

Great prompt services. Knowledgeable staff. Reasonable pricing. Had them come out to troubleshoot…read moremy network switch.

Brian was recommended to me by a friend who had their home fully set up with extensive audio,…read morevisual a few years ago. Our wi-fi didn't reach into our yard or quite a bit of the house. We had added an extender, but that really didn't do much. Brian came by, scoped out the house and other technical stuff. I got a written bid the next day with a few options. We went with what he thought would do the best job. He quickly scheduled us and he and his team were professional, they wore masks and booties, they communicated well as a team and with me as needed. I would recommend them!

Since August 6, 2024, I have been reaching out to Yes Installation for help with replacing a…read morecamera. I received inconsistent responses until September 4, 2024, when I had to repeatedly call and text. Eventually, their Denver office dismissed me, claiming they no longer service my camera system, despite having replaced the cameras just three months prior. They even texted me that my camera system would be available soon. Now, they say they have no cameras because my system is "too old," even though it's a brand new Lorex system installed in 2023. After a month of inquiries, I received a sarcastic comment from the person responsible for ordering cameras, stating that they no longer service such old models. Why provide me with misleading information for an entire month? How can you claim not to service them when you just did three months ago? I strongly advise against doing business with them; you will only encounter frustration. I have text message evidence of our communication and wish I could have recorded our phone call, as it was both disrespectful and unprofessional.

Great job by Kevin! Did everything he said he would do at the agreed upon price…read more Mounted a TV over the fireplace, installed an amplifier, wired everything, even had the amp able to play our music outside. Hello Augie

Derrick was out this week to install an 82" TV on my brick fireplace. He did since an incredible…read morejob for us! He is very professional and thorough. He'll be back out next week to hang two TV's on my patio. Highly recommended!