Have been visiting the ZAGG Kiosk in Stonebriar Mall for years. Wouldn't have any other screen…read moreprotector for my iPhone! Andrew replaced mine yesterday after Asurion had to replace my phone screen that cracked during a battery change. This ZAGG location is professionally staffed, friendly & fast!

Took my son to get his zagg screen protector over the weekend. We always have good experiences…read morehere. But this time was even better . Dustin was very helpful helping my son pick out a new case for the phone he just purchased. He matched him with the perfect case and even gave us a little discount! All with a very friendly and positive attitude! Thank you Dustin for going above and beyond to keep us happy! We definitely will be back and I recommend Zagg to everyone! Keep your screens safe and with a smile! Definitely worth it!

Simple, affordable and amazing quality. I can't recommend them enough for the price range and…read moreversatility they offer.

I called to be sure they were able to fix my iPhone 13 mini and then headed over. I didn't get her…read morename, but she was so nice and friendly! Getting the back glass replaced was $89 + tax and when I paid, she held down the receipt covering the tip line. Whether that was intentional or not, I appreciate that she didn't ask for a tip. She called when it was ready and it was right on time of what she estimated. The phone looks great and when I walked in, she was trying to polish the scuffs off (there was no hope). The replacement also comes with a 30 day warranty. Friendly customer service and quickly repaired the phone. I wouldn't hesitate to return, but hopefully I won't need to!

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

Great guys. Worked with me and took care of what I needed done without any issues. Highly recommend!read more

Fixed my wife's cracked iPad. Great job and called about 4 hours later so same day serviceread more

If you're looking for a store with 1) little to no customer service 2) employees who are bored,…read morerude and obviously don't care about your needs, this is the place to go. Singularly one of the worst customer experiences I have ever had. Will never do business with these people. If there were a rating with 0 or minus 3 stars, they would get it from me.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Frisco store today.

We had a great experience when we came to this location and were helped by Blake. He was very…read morefriendly, informative and patient with us when we needed to switch over phones. We will be going back and asking for him in the future when we need help with our ATT accounts.

The service provided in this store is TERRIBLE. There was a woman (possibly manager on duty) and…read moreanother associate sitting on the couch at the front door. Had others sitting at tables waiting to be helped.. The woman working as a floor manager and her employee walked away from me after trying to resolve my issue with my replacement device. The associate went to a random table near the front and just ignored me. No help or possible resources to try and get my device replaced. Forced to contact the corporate help number. Just go to another location, because the people working this store don't care about you or your issues. They hardly want to do their jobs I suggest AT&T corporate looks over the staff here at Preston & Warren in Frisco, TX. Myself working in retail and customer service understands the relationship between the two. I get there is only so much you can do but refusal to help the customer is unacceptable. The value of customers are not held at this location.

Switching from Apple to android wasn't it for me! Until I went to the star and Jason helped me out…read moresooo much! He was so patient with me! 100 out of 10 recommended coming here for all your at&t needs!

This is the best AT&T store in Texas! All of the representatives in the store were extremely…read morehelpful and very nice!!

Poor customer service try calling 1-833-837-4966 no one to talk to. At least other carriers have…read moresomeone to talk to. Verizon will never resolve issues but only create problems.

This is essentially a new store under new management and they're nothing short of wonderful. Chris…read moreis incredible and so helpful. A+++. Highly recommend.

He was quick and did a great job! Great prices too. He replaced my screen and got my phone working…read moreagain

From the owner: Adam's Phone Repair is a Family owned business that focuses on screen repair, charging port repair,…read moretablet repair and even laptops. Most phone repairs are done in under 45 minutes and we do our absolute best to meet the needs of our customers by providing the best customer experience possible since we know how important our devices are, especially needing to have access to our mobile phones.

These people never pick up the friggin phone. Paid in advance for a repair, and cannot get…read morethrough. Go somewhere else.

Customer service is trash. I'm not sure if they have switched management or staffing but prior I…read morecould get more information about repairs without being gaslighted about prices and time.