Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

The technician arrived 35 minutes after our scheduled time. Ten minutes after his arrival he…read moreclaimed to have fixed the problem, but a day later the issue resurfaced. The following day I left a message with management so that I could file a complaint. I didn't hear back until the next week, and that was after I made repeated calls to the service center. When I finally spoke with management, they agreed to issue me a refund, which was kind, but I still need to find a dependable technician to repair my problem. My time was completely wasted.

Called panicking because sewage was backing up into my house and Bar D was able to dispatch help…read moresuper fast (some other companies gave me quotes of 4-5 days. Gross.)! Dalton was so helpful and answered all 400 of my questions, and he even directed me to the city for the next steps.

contacted FullStack to unclog toilet and check on odor from master bathroom sink. Appointment made…read moreand after a 4 hour wait, Full Stack called and cancelled saying they were too busy. They made another appointment for the next day. They called prior to the time for second appointment and called to cancel again. WOULD NOT recommend this company as they are irresponsible and not worth any wait. Don't bother with FullStack!!!!

outrageous pricing ! there only 45 minutes and charged $700. that was to put in one faucet and…read morereplace a toilet valve. which I had already bought myself

Jayk's has been a god-send whenever we've had a plumbing issue we couldn't solve. They're prompt,…read moreresponsive, and fairly priced. Definitely worth a call if you need help.

Update: We hired Jayk's again for repairing a sink's valve and installing a new faucet. The…read moregentleman who showed up was quiet, competent, and efficient. He installed the sink and went on his way. The charges were very reasonable for the work. And that's when I became a total idiot... I noticed cracks in the sink's bowl. I called Jayk's. The person asked for a snapshot of the problem. I sent it and (honestly) said I didn't remember if there were crack that large before. A minute later Jayk's sent me a photo of the pre-work sink. Yep... there were the cracks. I apologized profusely and they were cool about it. Apparently the old ugly faucet was all I could notice. So...yeah...I'm a dummy who has become too used to contractors creating as many problems as they fixed. Not Jayk's though - they're great.

We had service from them for both Plumbing and HVAC in the past week. OMG, they are amazing,…read moreknowledgeable, and don't try to sell us stuff we don't need. They answered all our questions and offered options. Josh for plumbing and William for HVAC were both exceptional. My husband is a PhD Electrical Engineer, and it's hard to please him! He expects discerning and perceptive/well-informed dialogue. He was pleased!!!!

They will come to you and tell you have issues with your HVAC and then say you have a freon leak…read moreetc .... I made due diligence and had a third party HVAC and the problem was fixed by spending 300 not the 5000 job the first guy had a corny story about him playing soccer for FC jiffy lube. The second guy worked as a manual donkey breeder.

Mr. Smith, Gene, is an amazing plumber and person. He has a professor's way of explaining what has…read morebeen wrong with various plumbing issues in our houses and then offering logical and effective solutions. Mr. Smith is prompt, professional, clearly very experienced, and efficient in his work. He is notably fair in his billing despite the fact he has more experience (30 plus years) than 80% of the fellows who are sent by more recognized firms. These firms charge far more as well, often nickel and diming for every extra action they take. I am over 70 so have a lot of experience building a house and maintaining two over time and Mr. Smith is the best I have the privilege to employ!

When you find honest people in a service business, that's a rare gem. They will be my go-to…read moreplumbing provider! Our toilet was forming a puddle after each night when a large group came over. I called Gene Smith and he and Michael came and found out it was user error, not a plumbing issue. I'm glad they didn't try to charge me for some "mystery repair", but told me the truth! Great folks.

We went through our Home Insurance, American Home Shield for a plumbing emergency (our tub faucet…read morewould not shut off) that was 'after hours' - Sunday at 12:22pm. Was told by the lady that answered the phone, she saw the service request and had forwarded the information. I asked was there a timeframe and was told, no, if he accepts the order he will give you a call - if he rejects I would need to call American Home Shield back. I was definitely confused.... The plumber actually called us in 20 minutes.... asking to speak to Mina...ummmm - wrong name. We called back and told him we were waiting on him to call us back - he said that he wouldn't able to get to the plumbing issues today and tomorrow was questionable.... but it's 'after hours' hence my confusion. Now I'm wondering, was him calling us a misdail? Would he have even called us back to say he couldn't come? I have children in the house & they need water. So please, what should we have done? I know you are probably wondering.... we called another 24/7 emergency plumber! Thanks so much After Hours!

Excellent experience with After Hours! Another plumbing company let me know that my water heater…read morewas old and needed to be replaced after it stopped working. I called After Hours specifically to ask for a free estimate on replacement. Matt arrived and insisted on looking at the unit. Within 10 minutes of arrival, he had it working again. He could have easily just sold me a water heating unit, but he went out of his way to make sure I had hot water the very same day.

We received fast and courteous service. After the serviceman checked our project he gave us…read morechoices and explained things to us. Good service!

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.