Got placed in line behind a huge truck needed likely 12 gallons of oil to drain out and be…read morereplaced. Then the truck had other issues to solve. They had me wait until ALL the cars in the other lanes were done before they got to me. Four other cars that arrived after I did were completed before I was seen. This lead to a 60 minute delay for me while everyone else sailed through. Am I being a complainer? Yes. I am. But after that cock up, I'm allowing it.

They completely stripped the drain plug when they reinstalled it. They tried to up-sell me on an…read moreA/C refrigerant recharge; they claimed it was very low. Fortunately, I declined. I have a gauge at home and it showed that it was full. Corporate responded that they were sorry for the inconvenience. Employees lying to customers in order to get them to pay for services they don't need and damaging their vehicle isn't an inconvenience; it's incompetence and fraud.

Trust with a capital T…read more Hudson Auto Repair is hands down the best auto shop in the area. Junior and the team are incredibly honest, knowledgeable, and efficient. I've been bringing my cars here for a while now and every single visit has been a great experience. They explain exactly what needs to be done, never upsell you on things you don't need, and the work is always done right the first time. Fair pricing, fast turnaround, and genuinely trustworthy service. That combination is rare and hard to find. If you live in Hudson or anywhere nearby, look no further. This is the only shop I'll trust with my vehicles.

I don't usually write reviews, but Junior has earned one. He has helped both my wife and me several…read moretimes over the years, and every experience has reinforced why we keep coming back. What I appreciate most is how honest he is. When it comes to car repairs, it can be hard to know who to trust, but I've never felt pressured or taken advantage of. Junior takes the time to explain what's going on with the vehicle, what needs to be done, and why. He answers questions patiently and makes sure you understand the situation before moving forward. Beyond being a great mechanic, he's simply a good person. He's friendly, easy to talk to, and genuinely cares about helping his customers. The work is always done well, and I leave feeling confident that the job was done right. It's not easy to find a mechanic you can trust, and when you do, you hold onto them. My wife and I are very grateful to have found Junior, and I wouldn't hesitate to recommend him to friends, family, or anyone looking for an honest and reliable mechanic.

I had a really great experience at Billy's. I had a tear in my tire and had to have it towed to the…read morenearest mechanic. I called and had no issues coordinating the tow. While my tire could not be patched they were very helpful. They even had time to do an oil change. Billy and Cesar were very friendly both times I called. They were even friendlier in person. While I waited for a tow they had coffee, water and seltzer available. I also overheard exceptional customer service while different workers were on the phone. The price for a synthetic oil change was 15% cheaper than I've paid to have it done at the oil change chains.

My wife bent the rim on her car and they helped me out on a Sunday evening. Friendly and helpful…read more Thanks guys!

Great service reliable .friendliest workers around, Fast…read moreservice will be back to Marlboro location.

Not professional at all. Had no cash for change? Literally had to wait for one of them to go…read moresomewhere to make change. I think they were just hoping I would leave. Shoved a food wrapper in my oil cap causing it to slowly leak

Excellent service; helped me out when I was in a real bind and did so in the most inexpensive…read moremanner possible. Saved me a lot of time and money and did so without my even making an appointment. Kind and respectful, and provided the type of service I didn't think existed. Services

Im in sales and log a lot of miles so I get an oil change about once a month. I was in the area so…read moreI pulled through into the Maynard jiffy lube. I've never given an oil change much thought but the technician on duty Brad made me take notice today. Very friendly and seemed like he ran the shop well. They were quick and efficient and communicated well. Brad did little things like actually replacing my oil change sticker and asking if I knew how to reset the oil life reminder on my dashboard. little things but it made me actually aware of the service and how professional this shop was compared to other jiffy's and competitors I've been too in the past.

If I could give them 0 stars I would. I used to love this shop. The previous manager Andrew was…read morealways straight up about what was wrong with my car, what needed to be done immediately and what could wait until I had more funds. He was great. From what I've been told he got a promotion (well deserved). The new manager is crook. I had my oil changed and they gave me a long list of things that needed to be done. Not super unusual for my car. When I asked them to break it down like the previous manager, the 2 most "important" issues came out to 3,000$. That immediately raised flags for me. I've had 2 other shops check my car since then. Neither of those 2 "important" issues came up as problems. The issues that did come up at both shops were consistent with eachother and actual safety concerns. The new manager is crook whos trying to squeeze money out of people and is overlooking real safety concerns in the name of getting paid more. I have been going to this Midas for years and other locations for years before that but I will not be returning to any of them.

I had exhaust and muffler replaced on my Moms car. There was no appointment. I drove in and they…read moretook care of me immediately. I was treated excellent within an hour and a half car was repaired! I will be back.

Honest, inexpensive, and courteous. They can't fix everything but they're very up-front about what…read morethey can fix. A pleasure to interact with.

I recently purchased a used car from H & L Auto. They are very knowledgable, professional and…read moreconsiderate. I will be going to them for our auto needs from now on!

Got my oil changed in my 2010 Infiniti M35x on Saturday 10/25/2014 - Monday, 10/27/2014 - my car…read morestopped running while driving - all the oil had drained out of the engine. I was forced to call roadside assistance and have my car towed to the local Infiniti dealer. At the dealership, they clearly identified the culprit - the plug for the oil pan had not been tightened, fell out into the shield below, and all the oil had drained out of the car. So far, the dealer tells me there is no damage to my engine - we will see about that. I just got it back this evening. I was shocked to read the reviews for this location after the fact. I was (emphasizing **WAS**) a loyal customer for 18 years of this Jiffy Lube location. I will NEVER return. The other reviews of this location on this site and the BBB's rating of this location are atrocious (F rating due to customer complaints). Something changed recently, because it never was this way before. I started to notice a strange change to the service, and now that I'm reading these reviews, my senses noticed that this started happening around the start of the other complaints - not sure why? Maybe a new owner or management change, but I have definitely experienced the claims of the other reviewers - where check out managers push services on me that are not needed, only to back down on their forceful sales tactics when they realize that I'm not buying their story. The newest one - your car 'definitely' needs synthetic oil. Really? Let's pull out the manual and see what they recommend... nope, no synthetic. Thanks. Coolant flush? Transmission flush? No and no. Stay away from this location, and perhaps others as well. P.S. - strange anomaly here - the 2 favorable reviews on this Jiffy Lube location in Marlboro MA, come from two people who live in California - relatives/friends of the owner? Strange indeed.

I have had good and bad experiences here over the past couple years but the bad ones are finally…read moreoutweighing the good..... The managers at this location seem to change to frequently and depending on the manager or even the supervisor that is on shift at the time your service can be dramatically altered. They have never accepted the yelp coupons that you get from checking in - they always have some sort of excuse on why they can't accept them and put in a different coupon that doesn't save you the same amount of money. The last time I came in here - I wasn't planning to but I was overdue for an oil change and going on a long distance trip the next day. They took me in right away and I said I just wanted the plain regular oil change. When it was all said and done the guy came out and said the price - which was the price for special oil - no the one I asked for... I got this whole speech from him and after arguing for 20 minutes I gave up told him I would never be back and left. I wouldn't recommend this place to anyone. I think for newer cars just take the time and go to the dealer... the price is almost better than jiffy lube!