I needed tires and brakes, so I chose Hogan Tire--here's how it went:…read more I visited the Hogan Tire website, entered some basic information, and got a quick reply. I spoke with Leo on the phone and was pleasantly surprised by his friendliness, professionalism, and knowledge. I dropped off my car and not long after, received a call with a detailed plan of action and a quote--right in line with what I expected after speaking with Leo. When I came to pick up the car, the staff even stayed late to make sure my alignment was perfect. Great service all around. I even scheduled some future maintenance while I was there. They've definitely earned my business!

I brought my car in for a complimentary inspection and provided a list of things for the tech to…read morereview. Dropped it off on a Friday for a Saturday appointment. My car sat there until 1pm. No phone call, email or text. I come in and the guy at the desk said sorry we've been busy. They close at 2.... My car had a 10-15 minute look over. Said I had an exhaust leak, which I don't. Said I needed a cabin air filter.... Which was replaced two weeks earlier. How did you check the cabin and air filter if you had the car up on a lift? You said I needed new front brakes - they're at 5mm not 3mm. How can you measure the brakes if you didn't take the tires off??? They said I needed a laundry list and I walked out and said no thanks.

Got placed in line behind a huge truck needed likely 12 gallons of oil to drain out and be…read morereplaced. Then the truck had other issues to solve. They had me wait until ALL the cars in the other lanes were done before they got to me. Four other cars that arrived after I did were completed before I was seen. This lead to a 60 minute delay for me while everyone else sailed through. Am I being a complainer? Yes. I am. But after that cock up, I'm allowing it.

They completely stripped the drain plug when they reinstalled it. They tried to up-sell me on an…read moreA/C refrigerant recharge; they claimed it was very low. Fortunately, I declined. I have a gauge at home and it showed that it was full. Corporate responded that they were sorry for the inconvenience. Employees lying to customers in order to get them to pay for services they don't need and damaging their vehicle isn't an inconvenience; it's incompetence and fraud.

Junior is always kind and friendly. Service is quick, reliable, and fair! I have been seeing him…read morefor years and have always had a great experience

Heard about this place from a good friend. He came highly recommended. I had been using a…read moredealership prior to my most recent need for a mechanic. Service was amazing, I was well informed as to what was going on with my car the entire time and given many options as the repairs progressed. I am returning to have more work done on my car. Hudson Auto Repair has my business from now on.

I had a really great experience at Billy's. I had a tear in my tire and had to have it towed to the…read morenearest mechanic. I called and had no issues coordinating the tow. While my tire could not be patched they were very helpful. They even had time to do an oil change. Billy and Cesar were very friendly both times I called. They were even friendlier in person. While I waited for a tow they had coffee, water and seltzer available. I also overheard exceptional customer service while different workers were on the phone. The price for a synthetic oil change was 15% cheaper than I've paid to have it done at the oil change chains.

My wife bent the rim on her car and they helped me out on a Sunday evening. Friendly and helpful…read more Thanks guys!

Not professional at all. Had no cash for change? Literally had to wait for one of them to go…read moresomewhere to make change. I think they were just hoping I would leave. Shoved a food wrapper in my oil cap causing it to slowly leak

I sent my son with a Groupon today for an oil change paid in full. He ends up having to pay an…read moreadditional $30 and is told it was for labor. I review the receipt and they installed an air filter. Never again will I waste a penny with this company. Bunch of crooks!

Excellent service; helped me out when I was in a real bind and did so in the most inexpensive…read moremanner possible. Saved me a lot of time and money and did so without my even making an appointment. Kind and respectful, and provided the type of service I didn't think existed. Services

Im in sales and log a lot of miles so I get an oil change about once a month. I was in the area so…read moreI pulled through into the Maynard jiffy lube. I've never given an oil change much thought but the technician on duty Brad made me take notice today. Very friendly and seemed like he ran the shop well. They were quick and efficient and communicated well. Brad did little things like actually replacing my oil change sticker and asking if I knew how to reset the oil life reminder on my dashboard. little things but it made me actually aware of the service and how professional this shop was compared to other jiffy's and competitors I've been too in the past.

I had exhaust and muffler replaced on my Moms car. There was no appointment. I drove in and they…read moretook care of me immediately. I was treated excellent within an hour and a half car was repaired! I will be back.

Two weeks after they rebalanced the new tires they had installed, my Tire Pressure indicator was…read morestill on. I drive highways to work so I checked the pressure myself and found one of the tires was at 17lbs. I sprayed the tire and stem with soapy water and found the valve stems were not replaced with the new tires and the valve on one tire was leaking. The contract says the tire replacement includes stem replacement. They didn't ask me if I wanted the sensors checked or replaced but did add a note that I had declined that service. I would not recommend taking a vehicle to them.

I recently purchased a used car from H & L Auto. They are very knowledgable, professional and…read moreconsiderate. I will be going to them for our auto needs from now on!

Super fast service! I went in for an inspection and walked out 20 minutes later with an inspection…read moresticker. I'll definitely be coming back here!

Got my oil changed in my 2010 Infiniti M35x on Saturday 10/25/2014 - Monday, 10/27/2014 - my car…read morestopped running while driving - all the oil had drained out of the engine. I was forced to call roadside assistance and have my car towed to the local Infiniti dealer. At the dealership, they clearly identified the culprit - the plug for the oil pan had not been tightened, fell out into the shield below, and all the oil had drained out of the car. So far, the dealer tells me there is no damage to my engine - we will see about that. I just got it back this evening. I was shocked to read the reviews for this location after the fact. I was (emphasizing **WAS**) a loyal customer for 18 years of this Jiffy Lube location. I will NEVER return. The other reviews of this location on this site and the BBB's rating of this location are atrocious (F rating due to customer complaints). Something changed recently, because it never was this way before. I started to notice a strange change to the service, and now that I'm reading these reviews, my senses noticed that this started happening around the start of the other complaints - not sure why? Maybe a new owner or management change, but I have definitely experienced the claims of the other reviewers - where check out managers push services on me that are not needed, only to back down on their forceful sales tactics when they realize that I'm not buying their story. The newest one - your car 'definitely' needs synthetic oil. Really? Let's pull out the manual and see what they recommend... nope, no synthetic. Thanks. Coolant flush? Transmission flush? No and no. Stay away from this location, and perhaps others as well. P.S. - strange anomaly here - the 2 favorable reviews on this Jiffy Lube location in Marlboro MA, come from two people who live in California - relatives/friends of the owner? Strange indeed.

I have had good and bad experiences here over the past couple years but the bad ones are finally…read moreoutweighing the good..... The managers at this location seem to change to frequently and depending on the manager or even the supervisor that is on shift at the time your service can be dramatically altered. They have never accepted the yelp coupons that you get from checking in - they always have some sort of excuse on why they can't accept them and put in a different coupon that doesn't save you the same amount of money. The last time I came in here - I wasn't planning to but I was overdue for an oil change and going on a long distance trip the next day. They took me in right away and I said I just wanted the plain regular oil change. When it was all said and done the guy came out and said the price - which was the price for special oil - no the one I asked for... I got this whole speech from him and after arguing for 20 minutes I gave up told him I would never be back and left. I wouldn't recommend this place to anyone. I think for newer cars just take the time and go to the dealer... the price is almost better than jiffy lube!

Convenient, clean, and the nicest employees around. It's nice to walk into a gas station and be…read moregreeted...cheerfully. It's nice not to have to hand my debit card to a dead eyed person who loathes their job. The convenience store is clean, well stocked, and reasonably priced. Plenty of pumps so I never have to wait. Easy in and out too. And I can get my car sparkly clean at the car wash. Best gas station in Marlborough.

Has great air. The pump beeps when it reaches the correct tire pressure. Plus awesome convenient…read morestore access.