For me it's unbelievable to give stars to a gas station, but they deserve such a rating. It's the cleanest gas station I've ever seen, the staff is polite and fast, the gas is not expensive. Great!! read more

Friendly staff, just for one gentleman. A kind young man who seems to either be the owner or in charge. Also clean. That however, is everything good ends. Extremely, and I mean, extremely overpriced in every regard and for every product. If you're buying something here, you're either a fool or in a rush. Besides that there is absolutely no excuse to go here. You would be wise to patronage any other store read more

I WAS a regular 25-year customer here until today. My wife's car was in the fire area and impacted. Tire pressure alert was off. I went in to top off the air so she would further stressed. I had gotten gas here yesterday. The nasty woman behind the counter was charging me $2 to operate the air. Her boyfriend started cussing at me. Totally unprofessional and unfortunate. It frustrated me as 20 year customer under a lot of stress. I will never go here again. And let the State Attorney General know about their effort to charge customers for air which is Section 13651. read more

Get full service at Mobil here. Still didn't save me money as in filling up my gas guzzlers at the tank. Service is kind of bad here. No help at the pump with broken pumps. Never stopping by here again. Even if my life depended on it. read more

I went to this Mobil station (on the corner of Lincoln and Santa Monica. I desperately needed air in my tire and had to drive 95 miles still to get home. I tried to go inside to ask the attendant to turn on the air but the doors were locked. Among the perhaps 100 signs posted on the door, I saw one that said "back in 5 minutes". I waited for 10. Finally the attendant came back. I went in and asked him if he could please turn on the air. "A dollar fifty!" He yelled back. He was SO rude. SO unnecessary. I asked again, very politely. "Yeah. I heard you. A dollar fifty". Now I know that in today's world, this is not the biggest deal. But in today's world, I just wonder why we can't all just try to be a little kinder. That IS free. I went down the road to a chevron station. Lincoln and Olympic. See the sign below that THEY have posted. read more

Mobil - This sign says that if u need FREE air and water, just see the attendant. - Gas Stations Near Me - Santa Monica, California

It's horrible that businesses expect us to support them but do not have bathrooms open. Jack in the box, Mobil, and Wendy's all next door to each other lie and say their bathroom is out of service I refuse to buy anything from businesses that lie to their customers. read more

Extremely rude staff. I walked in asked for sure as my tire was low and the obese woman refused me air. As far as I'm concerned, they are supposed to give air if someone asks. Complete piece of shit illegals working at this station. read more

The atmosphere is calming and chill. I can enjoy my dinner with a peaceful mind, refreshing beer, and great food. read more

Mobil - Big Noise Lagger - Gas Stations Near Me - Santa Monica, California

I used to get gas here all the time,BUT NOT ANYMORE!! The quality of the gas is the same as ARCO my G63 actually runs worse with Mobile.The fat asshole that works here is arrogant and rude ! I just pumped gas and asked kindly to use the air tire pressure he said it's $1.50 I told him I just pumped gas and he rudely said I had to spend money in the store . Lost another customer ! read more

This gas station used to be on my route home and to work, but let me just say I avoid this place at all costs even if I'm desperate to refill gas. Years later, I'm still moved to copy/paste the complaint I sent to Mobil about my experience there. I'm convinced they have a store policy of following around persons of color and it's actively enforced. I typically use my credit card at the pump and do not go inside the store. Occasionally, however, when I have gone inside to purchase incidentals, the cashier who is regularly staffing the front counter, Yasmen, has followed me around immediately upon my entering the small store. I have always found this odd and have felt uncomfortable, but have allowed the cashier to do what she needed to do to feel she was doing her job. Thursday evening, July 7, 2016 around 9 p.m., immediately upon entering the gas station storefront, the cashier asked me to not enter the store because she needed to help another customer outside. When she returned, I asked her why it was necessary for me to wait outside. She explained that if something got stolen, she had to pay for it out of her own pocket. The combination of her following me around in the past and my observing her not doing it to other customers, coupled with her implying this evening that she could not trust me out of her line of vision for 30 seconds in a small store filled with mostly snacks and beverages, inspired me to ask her for the manager's phone number, but she refused to share the information with me. She said, "He's not here." I repeated my question again. She raised her voice and asked me what she could have done differently and told me to, "Be reasonable." I explained I did not understand why she was not able to give me her manager's number and asked if she would have asked other customers to wait outside. She said, "Yes." I also asked if it was a store policy to ask customers to wait outside when no clerk was present because I did not see it posted visibly anywhere. She said, "I remember you. You like to complain a lot." I have never once had a conversation with any cashier in the store. Even when I have attempted to ask Yasmen a question, she has seemingly ignored me. Months before, my pump wasn't working one morning on my way to work and she hurriedly left the store to help me outside. She seemed visibly perturbed and refused to talk to me when I asked what to do differently the next time so I didn't bother her. I once again found this odd, if not rude, but chalked it up to her being concerned about keeping an eye on the store and my keeping her away from that. She continued to refuse to give me her manager's contact information after my continuing to request it Thursday evening, July 7th, so I left. Shortly after, I tried to call the store number hoping to get the manager. The first time, Yasmen picked up the phone, but appeared not to hear me and hung up. The second time, she answered again and I hesitated to speak based on our interaction in the store. Right before hanging up she said, "Ok, I have your number now. I'm calling the police." Because she is a woman of color and I am also a woman of color, it will be difficult to prove that I am being profiled. However, I have never observed her treating customers from other backgrounds, particularly white customers, this way. In fact, she seems to go out of her way for them. Santa Monica is a predominantly wealthy and white community and I have observed I am an anomaly at this gas station. At its best, this is very poor customer service. At its worst, this feels like discrimination to me. I do not feel comfortable re-entering the store and do not feel welcome there. I filed a complaint with Mobil's corporate headquarters that evening and have been told it takes 72 hours to hear back.Years later, still no response. I'm left wondering if this is similar to the case in Colorado where a store had a "theft mitigation" policy in which cashiers were instructed to profile customers: http://aclu-co.org/court-cases/hot-mama-theft-mitigation-policy/. Please speak up if this has happened to you at this gas station or any other Mobils in the area. read more

This Mobil gas station has it all. About 12 stalls for gas pumping and a convenient store it's very clean for small food and beverage purchases. I walked in looking to get out quick candy bar because my sweet tooth was calling my name. The cashier was very friendly, and struck up a conversation with me while I was in trying to decide which candy I would purchase. Turns out we had a lot in common which made my small convenience store shopping very interesting. While I was looking at the candy I noticed the other options of food and beverages and realized how clean and neat this gas station convenience store was. I ended up buying several things in addition to Candy simply because of how neat and clean the convenient store was - it probably helped that the cashier provided great conversation and laughs while I was inside as well. I will gladly come back here for small food and beverage purchases since it's not too far from my job. read more

See all

Establishment claims to be open "24 hours" but upon arrival the doors were locked... makes zero sense to me--terrible service.

Great prices. BAD customer service, raising your voice at me because you don't know how to use your machine to process a plenti card, shame on you. Disrespectful. read more