Use caution. I called Mobile Car Dr but Wrench.com answered the phone (after about a 15 min hold with music). That was my first concern (I am not calling a local company but a general dispatcher that likely doesn't know the local workers). I explained I wanted a check of the brake pads on our motorhome RV. They guy asked for our zip code and after a few minutes said he had one RV technician in our area (one guy that does everything... that made me uncomfortable - the guy answering the phone is obviously sitting in some central location looking at a database that many cities/states register in for referrals). I said I wanted to get independent reviews (e.g. not on their site) for the person before I agreed to anything. He indicated he was fine with that (but never offered the technicians name or anyway to see any reviews). Instead the rep tried to make an appointment for the next afternoon. When I asked if he had the equipment to put our entire RV in the air to take off each of the 6 wheels and told him the weight, he didn't reply but asked for the vin (when asked why he said he would then have information about the vehicle, the Chassis information meant nothing to this guy, nor the GVW, he obviously didn't know RVs at all). He then quoted a price for one hour for diagnostics. I questioned if the technician could jack up the RV and take all 6 tires and wheels off to look at the brakes and discuss what he is seeing with us so we can discuss any work. He again said this is the price for the hour and they do their diagnostics in an hour. I again asked about checking all 6 brakes, discussing it with us, and putting the vehicle back together in an hour (we know how long it takes the tire guys, who do this all day long, to take off all 6 tires and knew an hour was not enough time). The guy on the phone started backpedaling fast at this time. Saying the hour was for diagnostics, no discussion with us about work to do.... (I didn't even wait for the words and another to put the tires back on).... At that point we ended the call (we had a couple other places we could call that we trusted a lot more at this point). No way would they be able to pull off 6 wheels in an hour, discuss the issues, and put it all back together in an hours time. Be careful using a national call center for things, make sure you know who will come out for your service and that there are recommendations for that person doing the work you want done in an independent review place like yelp. read more

I was looking at buying a car in Phoenix, about 350 miles from me. I'd done some negotiating with the dealer but needed someone to look at the car in person before I flew in to look at it and presumably buy it. I contacted Mobile Car Dr. The cost of a pre-purchase inspection is $120. That includes no photos and no written report. After a long list (by phone) of rock chips, door dings, and a bent muffler tip, I actually stopped Scott and said.. "let me get this straight... you took absolutely no photos?". Nope. Zero photos. Scott goes on to tell me that he reviewed all the items with the dealer (wait... the dealer? Aren't you working for me, to get ME negotiation room with the dealer?) before he called me. This leads to a story of how he used to work for this dealership. Somehow that didn't come up on the phone when I booked him. I guess I know why he overlooked so many things. I arrived the next day to buy my car, the first thing I noticed is that the LCD monitor, the centerpiece of the dashboard, looks like it's been cleaned with a Brillo pad. There is no way you could sit in this car and not immediately notice it. We're not talking a tiny scratch, the whole face of the LCD is destroyed. This somehow did not make it into his report on the condition of the vehicle. I insert the key, and the first thing this other huge monitor displays is "Service A1 exceeded by 2000 miles". Scott also didn't mention this to me. I would not hire Mobile Car Dr to do a pre-purchase inspection of any vehicle, ever. read more

Mobile Car Dr - This is the scratched LCD monitor that Scott didn't mention when he did my pre purchase "inspection". - RV Repair Near Me

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Update: The technician showed up 10 minutes late. But once he got to work on the car, he was quick and efficient. I will definitely give these guys another chance if I have car issues. Hopefully, they just had a rough day yesterday and it is not the norm for this company. Additional information: I was able to get a hold of the local office. The woman who helped me went straight to management. They changed my appointment to 9:00 am, thank you. I hope that the appointment goes smoothly. I was super excited when I found this company to come and fix my truck. They were so polite and helpful on the phone. They went over all of the options with me, what would save me money, what would cost more. Then I was scheduled for same day service. My appointment was at 2:00. I started calling at 3. I could not get through and had to leave messages. Finally at 4:10, I received a phone call back. After disconnects, hang ups and being told the local team was trying to reach me to let me know what was going on and that Foe this to happen I needed to hang up, so I did. I waited 20 minutes with no phone call, I called back. This time I was connected to a very helpful person who was able to find out that she has no idea why the technician didn't show up, but they can offer me an appointment tomorrow at 2:30. My question was: no one can come out here today? She said she had no idea why, but that it couldn't happen until tomorrow afternoon. I said, I have sat around waiting 4 hours, I don't have a vehicle to do what I need to do. Can they come first thing in the morning? She said the only time is 2:30. I then asked what do I have to ensure this doesn't happen again? Her response was she hopes it doesn't. I am beyond frustrated. I would drive my truck to a mechanic if the thing would start. This is suppose to be a helpful service so I can avoid having the truck towed. I need my truck so I can go to work. read more

Normal day getting ready for work and boom...wife's car wouldn't start. I had her take my car to work, but now i'm stuck. Knowing little about cars, I knew for sure it was the battery since the lights wouldn't turn on, but even trying to jump it with neighbors cars it failed. I had a dilemma, get the car tow'd or look for a mobile mechanic.... Luckily I was able to find Tristan and Mobile Car Dr. He came in about 2hrs and changed the battery. What was odd was when we started it up, there was a foul burning smell.....it turned out to be a bad alternator as well (mind you we have never changed the alternator on our 10yr old lexus is250). He offered a great price, and considering it can all be done here at my home while I telecommute.....it was a no brainer. All in all, the service, communication, and professionalism by Mobile Car Dr was awesome. I in fact mentioned to Tristan that I will be using their service again for brakes on my car (acura mdx). Thanks again!! read more

***UPDATE*** Just received a call and an email from Natalie, Mgr of Customer Service. They are going to refund me the $50. Yeah!!! Seems the email I sent to them was not forwarded to Natalie to handle. That's all I wanted, and now I am a satisfied customer. Thank you Natalie!!! Have an awesome day! I sent Casey an email from my personal email on the 21st and still no response (it's now the 29th). This is what it said... Hi Casey, thanks for the quick response. However, nothing in your response pertained to my issue, My issue is that I feel I should be given a refund of $50 because you really only charge $100 for the diagnostic (he was here less than 15 mins). I understand the charge for the diagnostic ($100) and I'm not refuting that. I also understand that you cannot fix the issue (timing chain guide) so I cannot get the work done by you. Since the reason for the call ended up being the timing chain guide, that you guys cannot fix, why should I be penalized and lose $50? Trust me, every other mobile mechanic operation costs less that $100. I only went with Mobile Car Dr. because I had used them in the past and they were honest (I wrote a rave review on them!). Also, the charges for the thermostat housing to be repaired are astronomical. You are wanting to charge me $234.99 for the housing kit when I purchased it online for only $23.99. Since I would be using my own product, you upped the labor by $30 (why is that?). It should of only been the $110 (price you were going to charge if I used your parts). I honestly don't think I'm being unreasonable and I would not have requested a refund if I didn't feel it was the right thing to do by your company. I'm doing this by email so as not to bring any more negative feedback on your company. Once I'm refunded the $50, I will update my feedback on all the places that I posted. read more

Wow. What a great experience! Never even thought of a mobile mechanic before today. Visiting Scottsdale from So Cal this week and had a power steering pump fail. Stranded, I looked around to find a place with the least likelihood of getting taken. I have no knowledge of reputable mechanics in the area. Hoping to avoid a tow to an unknown dealer where the price would be inspiringly high, searching internet reviews, I found these guys. I am blessed. Called on a Friday morning, connected immediately with Tristan (the owner) who dispatched David to my location in just two hours. Two hours later, the truck is back in business. All at prices my 25 year mechanic back home said I should expect! And I didn't have to pay for, or be inconvenienced by, a tow. Lovely! I drive a 2006 Dodge Ram 2500 4x4 5.9l Cummins Diesel. A fixed base mechanic of high repute, based on "best in arizona mechanic ratings," here in Scottsdale would not look at it for five days. And then, he said because it is diesel, they'd probably send it to a dealer. When I asked which dealer, he didn't know. Epic Fail! It is a wonderful thing to find help when you need it. They work all across the valley and come to you. Amazing! I could not endorse Mobile Car Dr more enthusiastically than this! Thank you David and Tristan...may you live long and prosper! read more

Motor in the RV furnace has been slowly going out and these guys came out to swap it out. Mobile Car DR came out and quickly did the work and gave us a discount for our charity, Run With Us America / 100 Mile Club. Much gratitude to you guys. read more

I will never take my car to the typical shop again! John has saved me twice with emergency repairs at my home. He is professional and extremely knowledgeable. As a woman dealing with car repairs, you worry you'll be taken advantage of but with Mobile Car Dr. I never felt that they were price gouging or selling me work that didnt need to be done. John was always honest, upfront, and flexible with both of my situations. Car issues are stressful enough so to work with such a honest trustworthy company makes it less painful. I highly recommend them and would give John a 10 star review if I could!!! read more

Mobile Car Doctor far exceeded my expectations. I've been looking for a specific model truck that stopped being made in 1999. Due to some quirks on features that I'm looking for, and the fact that most of these things were used as workhorses, finding one in decent shape is a challenge, and I've had no luck locally. I found a contender in Phoenix, but wanted an independent set of eyes on the truck before I got on a plane with a fistful of cash and a thousand miles of desert that me and my new ride would have to cross before getting home. I found Mobile Car Doctor, and am so glad I did. Still haven't decided whether I'll buy this truck, but I'm almost at the point of saying any future remote car shopping (a bad habit of mine) has to be in Phoenix. They got someone out to the dealer the same day I called in. The inspection did not start until about 4:30pm, and lasted a good 2 hours. The technician called me on his way home, and spent a good 25 minutes on the phone walking through his findings. A full written report was promised via email tomorrow morning. Very thorough and detailed (what kind of mechanic tells you about a missing mirror on the passenger side visor and can also 'feel' where in the driveline slippage is occurring???). These guys were great. Put them on the top of your list if you need a pre purchase inspection; my gut says the same methodical detail would go in to actual repair work too. read more

This was my first time and these guys were great. An Affordable honest mechanic that comes to you. I bought the parts online, he showed up and fixed the car in the exact time he estimated. I paid, he left and my car is much better. I didn't have to mess with rental cars, shuttle buses or missing any work. Thanks for the service! read more

Call me Dee, I don't do reviews but with this one I had to because: I went to a local auto garage "Good****" Auto" and they wanted about $1,200 to replace my rack n pinon. I called Mobile car doc and John found the problem right away. It was not the rack n Pinon but a leak in the power steering unit. John saved me over $1,000. So when I wanted a tune up on the same vehicle It was a know brainier to call him back. And yes he saved me money again! Next project A/C and you know who I'm going to call for that..... Thanks John for your help you rock!!! Dee read more

It's rare that one finds an honest mechanic, in this instance, I've found the Dali lama! I live in the Bahamas and needed a Hybrid 750i BMW inspected in Scottsdale, Az, this is no small purchase as such, I was determined to have the best service from the most knowledgeable professionals possible. Tristan had a mechanic on site in 2 hours, had a fully detailed report the next day, a comprehensive and complete vehicle check of all system WITH pictures of any irregularities or cosmetic issues. I couldn't even see what was being referenced in the HD pics; they were that small. Attention to detail, that's what it's all about. I'm throughly impressed. Lastly, I didn't want to give my credit card details and Tristan figured it out through a PayPal request. My interests were protected at all times. Very pleased customer! Sadly, I can't say I buy cars every week, or sight unseen however, if I do again, Tristan and his team will be my go to guys. read more

Good Sam called this guy and he had no idea what he was doing. Charged us $190 for NOTHING and said we would need to hire a crane to fix our RV. He claimed to have a migraine but looked totally hung over! KOA suggested we call 4-Points RV Service and we're glad we did. Juan got us a temporary fix and we will be able to continue our trip now and get home. For $155 he took care of us and we can't thank HIM enough. I guess the doctor just needed beer money. read more

Jon at mobile car doctor saves my life and my cars on multiple occasions. Always there no matter what the problem and gives me the best deal imaginable. I recommend this company especially Jon in the East valley to everyone!!! Thank you for being reliable when so many other shops are not. read more

Really great company, Friendly and helpful! I received a quote from the dealership on needs & service on my vehicle but of course it was outrageous and after I gave Mobile Car Dr a call and sent them over what I needed done they were able to come in hundreds of dollar cheaper for better service and quality work. I have to say my favorite part though is the fact he set up my appointment and was available to come to me and actually did the repairs and service right in the parking lot of my office before I had meeting and such to attend!! How amazing is that? I greatly them and will call back with any future needs as well read more

There's something special about a business that comes to your house to do the same job as shop/dealer at a fraction of the cost, every aspect of this company "amazing" my car was fixed at the convenience of me sitting in my house watching television relaxing. I strongly recommend you get the dealer out of your life, this is the new way for auto repair, i'm so grateful five stars all the way.. tried to get a second repair can get A mechanic on the phone seven lady wants to schedule an appointment I'm not going to have a new one rack of money I could just drive it to the shop welcome from five star is the one star now read more

I was referred to this company after a friend heard me griping about how much a local mechanic was going to charge for some brake repairs. I had a great experience with these guys. Super professional from beginning to end. Came to my work and fixed my car in just a couple of hours for a very reasonable amount. I will use them in a heart beat for all future repairs. The mobile aspect is ridiculously convenient. read more

Jon from Mobil Car Dr.was very knowledgeable and fast. Got me back on the road in time to make an appointment I had. I would highly recommened him. read more

Scott did a great job and was very honest. This is a good company to have when you need a mechanic to come to your house.

Called the number, rings twice and call ends. No voicemail or answer. Tried several times for several days. Reviews seemed nice, would of saved me a lot of stress trying to find a honest garage, but I guess I have to. read more

I used them and wasn't too happy but the owner called me and then wrote me. We got it resolved and I will use them again. Great customer service. Thanks Gregg. read more

Our experience with Mobile Car Dr was a relief. We had tried to have 2 other mechanics do the rv engine repair we needed, but they made the engine inoperable. The mechanic from Mobile Car Dr not only repaired the other guys' shoddy work, but also took the time to explain and show us what was wrong. We felt he was very trustworthy and we could tell he didn't want to leave until the engine was running as well as it could. We would highly recommend and will use them again in the future if needed. read more

I had just moved back to Arizona from San Antonio, TX when my Chrysler 300C started having issues with my alternator. I am leary of "shops" but a friend of mine referred me to the Mobile Car Dr. and I've gotta tell you it's nice to have a Mechanic I can trust to do good work for a reasonable price. My car runs beautifully again. Thank you guys! I highly recommend your services to anyone! read more

It's hard to find a good, honest mechanic and when I saw reviews I knew I needed to give Mobile Car Dr a whirl. I'm so happy I called. A mechanic came to my house while k was working, let me know what he was doing and went about his work. When it was all said and done the job performed was better than even my Toyota Dealership and k got to stay home and go about my day instead of waiting around at a mechanic shop for hours. I'd refer anyone here and definitely use their mechanics again. read more

I have been using Mobile Car Dr. for about 5 years now and these guys have saved me literally thousands of $$. Scott is the best. He tells me accurately and honestly what the issue is. A recent problem was resolved for about $75 in parts instead of $600 at the dealer. Scott identified the issue correctly that I had misdiagnosed and actually overlooked. If you know how to do simple work yourself and just need a 2nd expert set of eyes to confirm, they give you a straight forward analysis. When the repair is out of your wheel house, they can do everything else. Since they are mobile, its about as convenient as can be. read more

Called at 130 pm and car was fixed by 430, and this included extra work that I requested once the mechanic arrived. The shop I initially intended to use would have looked at it on Friday and gotten to it on Monday. I appreciated the courteous and reasonable work. I told Tristan that he is our new mechanic! read more

Called Tristan who returned our call in a timely manner, scheduled an appt where he showed up on time and got to work!! He was very efficient; found the problem and fixed it in a very expeditious manner. He is now our "go to" guy!! Highly recommend his services!!! read more

I just got a response back from Mobile Car Dr's customer service about the previous review I wrote telling me to check my inbox for a message from them to resolve the issue I have with the service I received and guess what?.... Nothing. I guess they just want to appear to be taking care of the problem. They have my phone number. Why not just call?.... Makes no sense to me. read more

5 STAR service with 5 STAR customer service. I called on a Friday morning to see if Mobile Car Dr could give me an estimate on front brakes and rotors with hopes they could get out to my house on Saturday. They came in with a bid $75 lower than a competitor AND were able to make it out the next afternoon. Tristan and his team were great and I will use them again! read more

The mechanic came out to my location right on time, and immediately​ began working on my car. Very friendly and made sure to make my worries went away and assured that my engine was okay. His name was David and I am sure I will use this service again any time I need repairs! The prices were also extremely reasonable and I highly recommend this mobile repair to anyone needing any work done to their car. Thank you again mobile repair doctor! read more

Tristan was very helpful when it came to replacing the oil cooler and ac compressor on my 03 6.0 diesel. reasonably priced and also amazing customer service, I always will bring my vehicles here. read more

dave was just awesome great job quick and very thorough and i did not have to wait days i called and about and hour later he was here did everything we need i would totally recommend thanks again for the quick and excellent service work ken & bubbles varrato read more

Mobile Car Dr. Is a life saver! My fiancé and I had two cars go down in the same day. After calling around to every mechanic in our area, we thankfully called these guys. Two issues we ran into were outrageous quotes or they simply couldn't get us in ...not to mention the two tows we would need for our cars to go to a shop. Tristan alleviated both those concerns by getting to our home that day, getting the needed parts and fixed both cars the same day, not to mention at a substantially lower price than auto shops in the Bell and 32nd street area quoted us on. In addition to fair pricing and exceptionally fast labor Tristan was courteous, honest, and whose communication with us is something I've found rare in the auto repair industry. In addition to our experience with Tristan and Mobile Car Dr., they have an A+ rating with the Better Business Bureau and employ mechanics who are ASE Certified. Hope this review helps make your decision and day that much easier when you need it. read more