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    Mobile Diesel Service

    4.3 (7 reviews)
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    Services - Mobile Diesel Service

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    Trailer repair

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    Ask the Community - Mobile Diesel Service

    Trailer Station of Sutherlin - Iron Bull 7x14 14K DTB

    Trailer Station of Sutherlin

    (3 reviews)

    I ordered a dump trailer for my husbands retirement in September 2020. I was told the trailer will…read morebe ready for pickup in 2 weeks. It wasn't. I called them every two weeks for 9 month and was always told some excuse or another. Finally a new manager called me to let me know that my order has never been processed. So this guy promised me the trailer in no less than a month and by this time the same product was priced $ 3000 Dollars higher, than previously agreed upon. I reluctantly agreed to the price and gave him another deposit! Stupid me. Two month later - still no trailer and I gave up and bought the same trailer from another company in California. Now, they are refusing and or ignoring my request of a refund for my deposit. I will never buy from those unprofessional people again. Very poor customer service and their staff appear clueless.

    Fabulous experience. Drove from Reno, NV, to Sutherlin, OR, to pick up my brand new, beautiful,…read more2021 Southland Dump Trailer. Just what I needed for my RV Park campground at Lake Almanor. Everyone with whom I dealt from beginning to end was courtesy, professional, knowledgeable, and accommodating. Stephanie, Sales manager Tim, and owner Jim are so nice and just wonderful people. I couldn't have been more pleased. I highly recommend OTW. If you need a trailer, no need to shop around, give them a call. You won't be disappointed. Great price, great service, great product, and great people. Thank you Tim for everything. You're the best!

    Y Marina

    Y Marina

    (25 reviews)

    Started off with a phone call to the Coos Bay dealership, inquiring about a boat I had seen on…read moretheir website. They said it was available, so I made arrangements to fly in from N. California. I gave them a weeks' notice and asked if they could have the boat brought down from there Florence dealership, they agreed. I confirmed the day before arrival that I was going to be at the dealership around 1pm, once I arrived, I was told that they were not able to bring the boat down and I would need to drive an hour away to the Florance dealership to see the boat. I can understand if they didn't have time to bring the boat down to Coos Bay on only a possibility of a boat sale, but if they would have told me that they were unable to, and I would have just drove Stright there from the airport and not wasted my time going to the Coos Bay dealership. The salesperson (Brian) said he would go with me to the Florence dealership, but they were extremely busy (there was not one customer in site), so I said no problem and just went myself. I took a look at the boat, spoke with a very nice and knowledgeable guy from the Florance dealership and headed back to the Coos Bay dealership to discuss buying the boat. Called Brian and let him know I was on my way, but he was at home already (3:30) and that we could go over final pricing on Monday. I was thinking, I came all this way and was going to buy this boat that day but needed to wait until Monday now. (Note, boat sales are very slow, and Y Marina is closing the Florance Dealership down, but couldn't take a little extra time that day to sell a 100K plus boat). Call on Monday, settled on a price for the Boat, ask if they would be interested in also setting up the boat with electronics and kicker motor and asked for the addition cost, they said sure thing and they would get back to me that afternoon or the following morning. I didn't hear back, so I called the following day to finalize the deal and asked why I had not heard back from them sooner, then I was told that the boat was sold to someone else. I mentioned that we had agreed to a price and the boat was sold and that I was just waiting on the accessory pricing and installation lead time. They offered no apology and just said that there Florence store sold the boat and didn't communicate that with them. I said it seems that you do not communicate well with each other and that the boat should not have been sold out from underneath me. I have seen good reviews about this dealership, and it might have been this way at one time, but my experience showed me that they are very disconnected and scattered and communicate poorly with potential customers. I don't think sales work very well this way in a slow market (or any market). I guess maybe they got comfortable with the hot boat sales market of the past and it shows. I ended up buying a boat and Clemens Marina. Very knowledgeable staff and communicated well and great pricing. Y Marina missed out on $150K sale, due to lack of effort, scattered and poor sales Commnication.

    Purchased a boat from the Florence, Oregon Y Marina folks. George and Bubba went above and beyond…read moreto make sure the sale that was acceptable and fair for us all. We were always comfortable with the negotiations and felt no pressure. We are not from the Florence area but certainly feel like George and Bubba would be our go to guys if we ever needed anything in Florence. Nice job guys!

    Mobile Diesel Service - truckrepair - Updated July 2026

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