can't believe i haven't rated this place yet -- my favorite place to go for car troubles…read more reasonable prices, guys who will explain everything to you (even if you're as clueless about cars as me), fast turn around times, and full communication throughout any service process. i'll be moving away from the pewee valley area, but i will totally still be making the trip out here for all my car needs!

Honest service at reasonable prices. No pressure to upsell you on additional services not…read moreimmediately needed. Not open weekends.

They did a diagnostic and charged me for it. I had to have my car for the weekend so just opted to…read morehave the main problem fixed so I could drive it and decide on further action. They deleted access to the diagnostics that were texted to me. I paid for the report---why did you delete the report and estimate from my phone? I forwarded it to a family member and hers is gone too??

Can't say enough great things about this shop or the top tier service they gave me. My wife and I…read morewere on a trip to Nashville when my check engine light came on and my cars engine was acting weird my intake manifold was stuck open and causing issues when I tried to accelerate. Luckily I was by their Crestwood KY shop. I took it to them in a panic due to us traveling. They greeted us and quickly took my car back to diagnose the issue. During waiting for the issue to be resolved they offered us water, coffee, and snacks several times. After they diagnose the issue and reset to code and made sure it wasn't getting the error code, they sent us on our way to enjoy a weekend in Nashville. I cannot thank them enough for the quick service, they were extremely caring and knowledgeable. I would recommend them at this location to anyone in the area with car issues!!!

They do excellent work and are good at providing details on the cost, reasons, and details.read more

Great local business, just started visiting them when I bought an Audi and they have been great…read moreever since

I started coming to Turning Wrenches more than a year ago and was very impressed. I'm still…read moreimpressed! How fortunate to have such a first rate Mini Cooper auto repair company in Louisville. Jimmy always takes care of me and though I don't have to visit them often I don't worry when I do have a need. Thanks to Levi, Jimmy and all the techs, you're the best!

Turning Wrenches is a quality auto repair shop. Customer service is great and their expertise on…read morecar maintenance is thorough. Jimmy was very helpful in referring me to a body shop. I would highly recommend their services.

So, we a found a vehicle online(Nissan Armada) that we were very interested in. We contacted…read moreCrestwood Auto and dealt with a man named Junior. We told Junior we were interested in the vehicle but we would be driving from Saint Louis(4 1/2 hour drive non stop) so we wanted to make sure everything was okay with the vehicle before making the trip. After a few phone calls and text with Junior, he assured us the vehicle was outstanding with NOTHING wrong. We make the trip and took the test drive. 4 things right off the bat are wrong. #1: The check engine light is on. We drove the vehicle to a nearby Auto Zone and had them run the free engine light check on it. Came up as (P0021) which has something to do with the crank shaft. Maybe it was just a bad sensor? Maybe it was worse?.. I don't know. #2: As we were getting the test done at Auto Zone we all noticed a loud buzzing noise from the engine, we pop the hood and the Auto Zone worker said it was probably a belt or pulley making the noise. #3: The passenger air bag light was beeping on the dash. Why was it beeping? I don't know... #4: The DVD player screen did not work, the sound worked great but the screen would not turn on. We return from the test drive and tell Junior the things we found wrong. Junior said the check engine light was not on the day before and neither was the Passenger Air Bag Warning Light... he was just dumbfounded at how they both magically appeared this day. As for the loud buzzing noise coming from the engine that the Auto Zone guy said sounded like a belt or pulley... Junior said it was "supposed" to sound like that and everything was fine! As for the DVD player, Junior did not know about that either and it was a complete surprise to him that it did not work. Junior didn't really know what to do about all the things I had pointed out, all he could say was "make me an offer"... Really?!.. make you an offer? We drove down there with virtually a blank check written to us by our bank and were really excited about driving this vehicle home. We feel totally disrespected and are in total disbelief that someone would treat us like that. We specifically asked multiple questions to ensure everything was okay with the vehicle before we made the trip and we were obviously lied to repeatedly. I find it EXTREMELLY hard to believe that he was totally unaware of all four of these things before we got there. If I could have given this business Zero stars I would have, please don't make the same mistake I did and avoid this place at all costs.

We found a 2014 Chrysler Town and country that was priced really well online. It only had 108,000…read moremiles on it with great tires and ran smooth. I worked with Brad Miller and he was really helpful and knew a lot about the vehicle. They were flexible and helpful at all turns and allowed us to take the vehicle to our mechanic. Just a few minor things with the vehicle that needed fixed but got a great deal on the vehicle. Highly recommend.

Fantastic service and quality workmanship. They diagnosed a complicated problem and got my truck…read moreback on the road.

Great customer service. I cannot thank them enough for helping me and my car. I originally took it…read morein for recommendations, they scheduled me an appointment for the next day. I also was able to get my car back the same day, which I was not expecting. They were upfront and honest about the price and didn't try to sell me anything extra, which was also much appreciated.

The only place I would take my cars for repairs. They have serviced our cars for more than 13…read moreyears. They frequently recommend NOT to make repairs that would not make sense or that can be safely deferred. I would not take my cars anywhere else.

This is my first time using this business. It was recommended by another auto repair shop who was…read moreunable to fix our car. They didn't have the available means and thought it would need to go to a dealership for repairs. The dealership (we tried four) couldn't get us in for weeks. SMI was able to accommodate us within a few days. The workers here were very quick, professional, and didn't try to get us to spend unnecessary money. Prices seemed extremely reasonable. They have great communication. They have earned our future business, and I look forward to working with them again (although hopefully not soon).

DO NOT BUY TIRES FROM KEN TOWERY on Brownsboro Rd in Louisville,Ky. THEY SUCK! My sister purchased…read more4 tires from them in September. Today, November 23, 2025 she noticed a bubble on the sidewall. This tire has less than 400 miles on them. She was told it was caused by something she bumped into! The original price of the tire was $63.99. To replace it, they are getting $79! The additional cost is $17 to install it!! $54 for the tire, $17 to install it, and the remainder fees and taxes! What's worse; she's been using them for years! This is the thanks for being a loyal customer! They asked her, when she asked why the additional cost, his response was: " Do you want me to replace it or not?"!! No choice. It's the last time they will be used. They won't even be used for air, they might add a fee!

Call center is ran by Indians on the other side of the world, which is completely impersonal and…read moreunprofessional. Shop took literally an entire business day to mount and balance tires despite having an appointment. All my valve stem caps were discarded, my spare tire was not properly secured and half of the bolts on my wheels were loose (some were only finger tight). On a separate occasion they tried to take advantage of and sell my wife a tire for our car at nearly triple the price I was able to obtain one from Amazon. Do not use this shop, for any Ken Towery's facility ever. Poor executive management, and garbage techs.

Chris was great. He got me all fixed up from ice damage under my car and also got some new tires…read more Very fair pricing and nice people. I will be back for sure

I scheduled an oil change to be dropped off at 7:30. Got there at 7:40 and the doors were locked…read moreall the lights were off and no one was there. I waited until 8:05 and finally left. No one showed up. Both the online appointment scheduler and the sign on the door indicated they opened at 7:30. On a separate occasion I brought my car in there because the Auto function on the climate control was not working. The replaced a thermometer near the windshield. Cost almost $800. Did not fix the issue at all. I will never be back to this store despite it being right down the street from house.

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

The tire looked practically new and the service was quick and effective... the value of the tire is…read moreworth more than I paid for it