Was traveling in the area and had a water leak behind the toilet from a hose that was leaking, also…read morehad generator issue. He came out and looked at both issues then said his daughter will email me an invoice thatvI need to pay before he comes back out to fix the issues. Not sure why he didnt fix the water leak when he came out the first time, I guess he has a big van but no parts. He pre-billed me for 5 hours which I naively paid. He returned the next day and replaced the fuel filter on the generator and some pex behind the toilet. Total time spend for the 2 visits was 2 hours, and a large potion of the time was him just talking about stuff, including that I should have bought a used Prevost instead of my new Georgetown. I tried to talk to him about refunding some of the money as he only spent 2 hours working on the unit. He started claiming the industry charges a fixed hourly rate for services and he finishes faster. I advised he charged me 4 hours to replace a fuel filter, industry standard is 30 minutes. Then he claimed the extra $450 was his travel time to pick up the $20 filter that was 15 miles away. He eventually agreed to return some of my money but never did. Also, right after he left the toilet started leaking from a loose fitting. He, without looking at it, says "well you have a second leak". Was just coincidence that the pex tubing he was pulling on came loose from the toilet and caused extensive water damage. I see why he has some bad reviews and niw makes you pay up front, at least if you are traveling in the area. Use at your own risk.​

I feel for you, Woody. Just wow. This level of dishonesty and lack of professionalism is so…read moreunfortunate that I'm not going to even bother to read the whole thing. I truly do wish you the best though.

Very pleased with customer service, reply with pricing for a replacement AC unit on our motorhome…read more Professional and responsive to all our requests! Happy Camp Verde rv owner!!

We were referred to Aspen RV by Distant Drum campground for a low water pressure issue on our Super…read moreC motorhome. They were available same day and willing to work around our schedule. Perfect timing as we are leaving tomorrow. They immediately diagnosed the water system problem, installed a check valve, and coincidentally assisted with a tow gear issue. They were very professional, competent, and reasonably priced. We would highly recommend them, and possibly even go out of our way to have them assist us in the future if needed.

Rod came quickly. He diagnosed the problem and set us in the right direction to get it fixed…read more Highly recommend!

Guess he did decent job, but was snarky when asked questions. Must have been having a bad day.read more

Josh was knowledgeable and quick to find my roof leak on our class a. Two other rv repair companies…read morehad inspected, and one had sealed, resealed, and missed it prior... Josh "RV Tank Specialist" found and fixed the culprit that had been stressing us out for months. Very Highly recommended, and cost was truly reasonable.

I called Josh to do a number of repairs on my newly purchased 10 year old 40' RV. Josh showed up on…read moretime as scheduled, we looked at the jobs of installing 3 rooftop vent covers, fixing the rear A/C unit (capacitor), rebuilding a cabinet that came loose, fixing a door jamb and door, fixing a rip in my bedroom ceiling caused by a slide malfunction, fix the awning lights, clean the black and grey tanks and replace the valves on the two tanks. Josh did an excellent job of fixing all the items , he did the work in a timely manner, he answered all my questions and was very courteous. I highly recommend RV Tank Specialist for any of your RV repairs.

I was in desperate need for a small brake part for my RV on Saturday, not know that they were…read moreclosing in 15 min. The gentleman that I was speaking to on the phone said, not to worry I will stay here until you arrive. Not only did he wait for me, he also spent a few minuets to show, and explain to me, how the part that I was working on. Works! This place will get all my trailer needs, and all my friend will here what a great place Hubbard Trailer service is.. Thank You!!! Kevin

Surprised and Major Disappointment! Put money down on a carport. To install this carport they…read morerecommended a concrete contractor to first install the footers necessary to install the carport. His phone did not work and two weeks later Lex recents and says he'd never use the guy! Strange! Then they told me that the carport company they represent had changed their installation territory and that my address was no longer serviceable. I was pretty let down that Lex did not pick up the phone and let me know all of this. Lex is nice but too much B.S. has me wondering!!!

Great people. We had a few hiccups on our RV…read more The staff was on it fast. Excellent staff always in touch. We highly recommend little dealers little prices. They live up to their name. Thank you for everything. Happy Trails for sure when you buy your RV. Thanks, STEVE, MIKE, and STAFF

I deposited $1,000 to hold a trailer, then they sold it to someone else. Took them a week to…read moreinitiate my refund coupled by an impeccable lack of both initiative and communication. They'll be nice to your face but make no mistake, they will not honor the agremeent.

USE CAUTION. We have supported Blue Compass for years. This is our 7th and final purchase from Blue…read moreCompass. In fact, I purchased a Brinkley at the Prescott location, which we still own today. As an active influencer in the RV community, I have referred a steady stream of customers to your dealerships. That ends today with Vice President of Sales, Brody Thompson's response. Beginning in January 2026 in Prescott Valley, AZ, we were excited to purchase a smaller RV, an addition to our Brinkley we purchased last year. We noticed a concern after being called to the dealership multiple times to complete or sign missing paperwork or make corrections. While waiting in the sales room, the finance manager, Michael, decided to have a conference call on speaker for everyone to hear. Unfortunately, mistakes were made and discussed on this call. Now, it required altering our original deal, which required an adjustment to the initial agreement. Michael requested an additional 6K due to this error, but we refused, staying firm with our 10K down payment. This is where it gets good. Well, a roadside service contract was added between the various revisions of the contract. Surprisingly, no verbal discussion occurred, as I would have easily refused. I've been paying for my own RV roadside service for years. Are they trying to recoup some of the additional $ 6K requested? Wait, it gets even better! Let's review my warranty contract. Oh wait, we can't. We were only provided the cover page of the warranty contract. The remaining pages, which included the cancellation policy, was not included. Luckily when we purchased our Brinkley last year, our warranty contract included all pages, which outlined the cancellation terms. This situation reflects poor process at best. At worst, it points to deception. Why cancel? They created an additional loan for the warranty, which doubled the original agreement and monthly payment. Two loans for one RV!?! The dealership now involved Blue Compass leadership, Vice President of Sales Brody Thompson. Now, Mr. Thompson is questioning our integrity instead of addressing the facts, stating, "This is the reason so many dealerships act as if they don't care about the customer, because it's clear so many customers care not to keep their word." Then closes his email with; "Two sides to a story". This response speaks for itself. He's not interested in customer service or learning the facts of this transaction; his only focus is sales. I will not accept an attack on my integrity when the issues in this transaction were outside my control, not communicated or created by others. The true reason why dealerships get a bad reputation are examples pointed out in this review. A dealership that conceals charges or promotes a false narrative in conflict with a signed legal contract raises serious ethical concerns. These actions reflect deceptive business practices and undermine the integrity of the transaction. That approach damages trust, violates consumer protections, and warrants formal review and exposure. Bottom Line: unauthorized add-ons, incomplete/missing documents, conflicting loans, & delayed refund. As an RV influencer, I will continue to share the facts of this story for years to come, including in our video review of the RV. Others have shared this same experience on other platforms and via the Better Business Bureau website (BBB).

My husband and I stopped here with our new Jayco Jay flight because we had heard that Affinity had…read morea free dump station. After pulling in back, Josh was working outside and immediately helped direct our RV to the station. Josh was SO helpful and friendly and answered a couple questions we had (this was our first trip ever with our new RV) He didn't have to do that! Goes to show what a quality place Affinity RV is. We will definitely come here in the future for any work needed, ect. This is definitely Prescott Valley's hidden gem!! So glad we stopped by. Thank you Affinity RV!!

We just purchased a RV from AZ RZ 316. We took a train all the way from Southern California to…read morepick it up, since it was such a great price! Nathan, the owner, drove over an hour to pick us up from the train station. He did alot of leg work to get the deal done. RV is great and I have nothing but praise for this company. Co-owner walked us through the entire RV, explaining things to us and making certain everything was working. Highly recommended company. Thanks!

Another visit to AZ-RV 316 and another exceptional experience. I am a teacher and in AZ, one knows…read morewhat our pay scale looks like. That said, while RV ownership is not inexpensive, there is value in what one does invest. Nathan makes sure my investment is carefully applied and even goes the extra mile to make sure I'm safe and my RV is giving me the biggest bang for my buck. I'm happy to say, I have a new internal charger that works exceptionally well and a few added extras that make my camp set-ups and break downs easier. Thanks to all those who work on my coach! It's much appreciated. By the way, for anyone reading this... I drive from Anthem to Dewey to have Nathan and his team do the work necessary. That's how much I value their efforts.