This was such a bummer. We needed a mobile notary service, called and was told to text the number…read moremy info. We texted around 8am with our details and requested "this evening at 7:30pm". and I was told I was "confirmed". I told her we had pets and to let me know if I should put them away, she said "we love animals!" So far, so good. We scheduled dinner so that we'd be done right at 7:30. By 7:44, no one had showed up. I texted to ask if they were still coming, no response. It's now almost 8:30pm and they still haven't responded. It's wild that of all services, a mobile notary would completely ghost you. These are time sensitive documents and I'm just really disappointed in this company. Will not be using again. Amended. Rachel reached out to remedy the situation and went above and beyond to fix it. Had to amend this a second time. We rescheduled to the next day and we got ghosted again. I just can't rightly give this place a positive review, and would hate for others to get caught up in the mix of her scheduling woes. Need to warn people off of this company. I'm sorry Rachel... you kinda earned this one and I did give you a second chance.

This was the easiest service to arrange! Thanks Rachel! The…read morenotary showed up at the hospital, which was urgently needed. Im so thankful for the speed and reliability of service.

Great service! Super quick and Daniel was extremely attentive and even stayed open later so I would…read morebe able to make it in! Thank you so much:)

From the owner: Notary Public services are available throughout the Los Angeles area, with quick access in West…read moreHollywood. I offer mobile services at affordable rates, but if you prefer to meet at the West Hollywood Public Library, I will waive the travel fee. My goal is to ensure fast, efficient, and accurate notarization of your documents.

Witnessed some of the most unprofessional conduct today! A man with a thick accent (Russian) who…read moreworked at the store began screaming at a poor, blonde woman who was just desperately trying to figure out a needlessly complex process. I began to record, fearing for this woman's life. He begins screaming at me, saying I'm not allowed at the store?! Recording conduct you believe in good faith to be a felony is protected by law. A business may not retaliate against you for this, nor for reporting it to the police. I can't believe UPS would allow such an irate, petty, angry little man to work in its store! Be wary, even UPS appears to be going "postal" these days!

Today, 2/6/26, Mark and Staff assisted me with a 24 page FAX for IRS Forgiveness and the machine…read morekept reading busy until Mark got ALL 24 pages Faxed complete and Mark was so thoughtful to call and let me now which I was so relieved to learn. I always mail from this store because Staff like Amir and Mark are so Customer Oriented. Thank you. Michael P. Richards

Truly I always receive excellent customer service at this location... I find all the employees to…read morereally uphold the value for great customer service. Today, I really appreciated Aleene (I think that's how she spelled her name) for thinking fast on her feet and recognizing how to keep the line moving. I always appreciate when employees multitask. The whole team tries to get you in and out.

Whether I go there to drop off a package or get a document notarized, this UPS location always…read moredelivers excellent service.

Excellent service! Took my book to mail, Brian assisted me, he knew exactly how to pack it, he was…read moreso careful and professional. Highly recommend!

I used MB&T's notary and jurat services. Very efficient, very friendly, very affordable. Entire…read moretransaction for 1 doc took 5 to 10 minutes. Have your photo ID and your thumb ready if your docs involve real property. $15. Notary services are M-F, not on Sat. My new go to for such things. I wish they had AC or a fan. Other than that, definitely recommended.

Every time I've gone in there, the guy that runs it has always been extremely helpful.read more

I'm actually surprised by the number of positive reviews, since I've had multiple unsatisfactory…read moreexperiences here. The business opens at 9 according to the sign on their door and according to Google Maps. Well, nope. I've come at 9:30 more than once to try and send a package, including this morning, and it was still gated and locked up tight. Maybe other people don't care about the time a business says it opens, but as someone who needs to send packages before my workday begins, I'd appreciate a business that actually keeps to it's posted hours. After multiple times experiencing this (and needing to go somewhere else), I won't be returning here.

This location is small, but honestly super convenient. I came in to return a few items I bought…read moreonline that didn't fit, and the whole experience was really smooth. The location itself is easy to get to, and the biggest plus is that they have parking. If you know Sunset, you know parking can be crazy, so that alone is a huge win. When I walked in, I was immediately greeted by an employee named Chris. He was very polite, helpful, and made the whole process quick and easy. I made it easy for him, and he made it just as easy for me, I was in and out with no stress. I really appreciate good customer service, especially because it's not always recognized. Chris truly made my day better with his kindness and professionalism. Thank you, Chris! I hope you have a wonderful day and an amazing year.

A+ for convince, A+ for associates assistant, C for prices lol It did exceed my estimated budget, I…read moredon't deny the value I got. It's neither terrible or great value. No disrespect just business. My rating is not based off emotions neither am I discrediting anyone that helped. It's based off of overall value from the ups entity. Jason gave me directions over the phone. He was nice and helpful. Chuck is a natural star. He went above and beyond while packing my items. Price ranges is what influenced my rating: medium box $12 + bible wrap pieces $5 after taxes nearly $19. That expense alone was more costly than shipping ($13). It's overpriced based off market value. I'm all for business making profit however if there is an imbalance it will influences my not to come here. No disrespect to anyone working here, i understand people are doing their job. I value the workers here. Printing shipping label cost $3 other places I've gone to charge $1. Not horrible just not pleasant either, value is a dealbreaker for me. I wouldn't willingly come here only in case of emergencies or convenience lol no disrespect just being authentic. Thank you for the awesome staff that helped me today. If they improve this aspect, it may drive more business :) street parking varies. Nicely nested in a busy street in board line West Hollywood (also convenient)

Came full circle -- and pleasantly surprised!…read more The only reason this isn't a five-star review is because of my first visit about a year and a half ago. The person who helped me back then was rude and unhelpful, and I left thinking I'd never return. Fast-forward to now: I was in the middle of a move and needed boxes urgently, so I decided to give The Box Depot another try. I'm so glad I did! I was helped by Moises, who completely changed my impression of the store. He was friendly, funny, patient, and went above and beyond -- answering all my questions, helping me find exactly what I needed, and even offering to carry everything to the car. If it weren't for Moises, I never would've gone back -- but because of him, I absolutely will. He's a gem, and I hope he's there every time I visit. If I could give him five stars on his own, I absolutely would!

Great quality of all packing and mailing materials. Better…read morethan just reasonably priced so friendly and trust me, I was a bit of a nudge but they hung in there and helped me purchase all I needed to make my move easy as a move can be. they also have great packing envelopes etc for the many returns I've had to make after purchasing things online AAA+++