This was the easiest service to arrange! Thanks Rachel! The…read morenotary showed up at the hospital, which was urgently needed. Im so thankful for the speed and reliability of service.

This was such a bummer. We needed a mobile notary service, called and was told to text the number…read moremy info. We texted around 8am with our details and requested "this evening at 7:30pm". and I was told I was "confirmed". I told her we had pets and to let me know if I should put them away, she said "we love animals!" So far, so good. We scheduled dinner so that we'd be done right at 7:30. By 7:44, no one had showed up. I texted to ask if they were still coming, no response. It's now almost 8:30pm and they still haven't responded. It's wild that of all services, a mobile notary would completely ghost you. These are time sensitive documents and I'm just really disappointed in this company. Will not be using again. Amended. Rachel reached out to remedy the situation and went above and beyond to fix it. Had to amend this a second time. We rescheduled to the next day and we got ghosted again. I just can't rightly give this place a positive review, and would hate for others to get caught up in the mix of her scheduling woes. Need to warn people off of this company. I'm sorry Rachel... you kinda earned this one and I did give you a second chance.

Witnessed some of the most unprofessional conduct today! A man with a thick accent (Russian) who…read moreworked at the store began screaming at a poor, blonde woman who was just desperately trying to figure out a needlessly complex process. I began to record, fearing for this woman's life. He begins screaming at me, saying I'm not allowed at the store?! Recording conduct you believe in good faith to be a felony is protected by law. A business may not retaliate against you for this, nor for reporting it to the police. I can't believe UPS would allow such an irate, petty, angry little man to work in its store! Be wary, even UPS appears to be going "postal" these days!

Today, 2/6/26, Mark and Staff assisted me with a 24 page FAX for IRS Forgiveness and the machine…read morekept reading busy until Mark got ALL 24 pages Faxed complete and Mark was so thoughtful to call and let me now which I was so relieved to learn. I always mail from this store because Staff like Amir and Mark are so Customer Oriented. Thank you. Michael P. Richards

Truly I always receive excellent customer service at this location... I find all the employees to…read morereally uphold the value for great customer service. Today, I really appreciated Aleene (I think that's how she spelled her name) for thinking fast on her feet and recognizing how to keep the line moving. I always appreciate when employees multitask. The whole team tries to get you in and out.

Whether I go there to drop off a package or get a document notarized, this UPS location always…read moredelivers excellent service.

Excellent service! Took my book to mail, Brian assisted me, he knew exactly how to pack it, he was…read moreso careful and professional. Highly recommend!

I used MB&T's notary and jurat services. Very efficient, very friendly, very affordable. Entire…read moretransaction for 1 doc took 5 to 10 minutes. Have your photo ID and your thumb ready if your docs involve real property. $15. Notary services are M-F, not on Sat. My new go to for such things. I wish they had AC or a fan. Other than that, definitely recommended.

Every time I've gone in there, the guy that runs it has always been extremely helpful.read more

I'm actually surprised by the number of positive reviews, since I've had multiple unsatisfactory…read moreexperiences here. The business opens at 9 according to the sign on their door and according to Google Maps. Well, nope. I've come at 9:30 more than once to try and send a package, including this morning, and it was still gated and locked up tight. Maybe other people don't care about the time a business says it opens, but as someone who needs to send packages before my workday begins, I'd appreciate a business that actually keeps to it's posted hours. After multiple times experiencing this (and needing to go somewhere else), I won't be returning here.

This location is small, but honestly super convenient. I came in to return a few items I bought…read moreonline that didn't fit, and the whole experience was really smooth. The location itself is easy to get to, and the biggest plus is that they have parking. If you know Sunset, you know parking can be crazy, so that alone is a huge win. When I walked in, I was immediately greeted by an employee named Chris. He was very polite, helpful, and made the whole process quick and easy. I made it easy for him, and he made it just as easy for me, I was in and out with no stress. I really appreciate good customer service, especially because it's not always recognized. Chris truly made my day better with his kindness and professionalism. Thank you, Chris! I hope you have a wonderful day and an amazing year.

I really like places where people are good at their jobs and do it with a good attitude. Anthony…read morethe manager does a great job running the store, it is clean, well stocked and organized and Jason is very quick and friendly making a great team. They always give good mailing advice and tips also. I do not recall the other staff members but everyone here is super friendly, has a good time here and do good work.

Thank you for the great communication and availability for same day assistance with our Durable…read morePower of Attorney and Healthcare Directive. Pricing was very affordable. I highly recommend for anyone looking to get their paperwork notarized.

Great communication. Straight forward and thoroughly professional. Donna got two docs…read moresigned/notarized by my parent at their house and it all went perfectly smoothly. I'd be happy to use her again.

Came full circle -- and pleasantly surprised!…read more The only reason this isn't a five-star review is because of my first visit about a year and a half ago. The person who helped me back then was rude and unhelpful, and I left thinking I'd never return. Fast-forward to now: I was in the middle of a move and needed boxes urgently, so I decided to give The Box Depot another try. I'm so glad I did! I was helped by Moises, who completely changed my impression of the store. He was friendly, funny, patient, and went above and beyond -- answering all my questions, helping me find exactly what I needed, and even offering to carry everything to the car. If it weren't for Moises, I never would've gone back -- but because of him, I absolutely will. He's a gem, and I hope he's there every time I visit. If I could give him five stars on his own, I absolutely would!

Great quality of all packing and mailing materials. Better…read morethan just reasonably priced so friendly and trust me, I was a bit of a nudge but they hung in there and helped me purchase all I needed to make my move easy as a move can be. they also have great packing envelopes etc for the many returns I've had to make after purchasing things online AAA+++