Came full circle -- and pleasantly surprised!…read more The only reason this isn't a five-star review is because of my first visit about a year and a half ago. The person who helped me back then was rude and unhelpful, and I left thinking I'd never return. Fast-forward to now: I was in the middle of a move and needed boxes urgently, so I decided to give The Box Depot another try. I'm so glad I did! I was helped by Moises, who completely changed my impression of the store. He was friendly, funny, patient, and went above and beyond -- answering all my questions, helping me find exactly what I needed, and even offering to carry everything to the car. If it weren't for Moises, I never would've gone back -- but because of him, I absolutely will. He's a gem, and I hope he's there every time I visit. If I could give him five stars on his own, I absolutely would!

Great quality of all packing and mailing materials. Better…read morethan just reasonably priced so friendly and trust me, I was a bit of a nudge but they hung in there and helped me purchase all I needed to make my move easy as a move can be. they also have great packing envelopes etc for the many returns I've had to make after purchasing things online AAA+++

This is the best mail service location I've ever used! I love that they actually have USPS here as…read morewell as FedEx. The owner is so helpful, and always has a smile and kind word for every person who walks through the door. It makes dropping off usps packages super easy instead of dealing with the slow post office on Fairfax, too! I've been coming here for years and won't ever stop.

Support your local friendly shop. Conveniently next to Miss Melbourne. My dog likes to come by to…read moretalk to Brett. Send your files to print to wehomail@wehomail.com

One stop shop! Was walking around the neighborhood and stumbled across this lil gem. I was actually…read morein need of a shipping box to send something to my bestie in TX, so it was perfect. Noel, (like Christmas) helped me out greatly! (: I was unsure of sizing and he went out of his way to pick it out and quote me. Super friendly!

Just went to go buy boxes, the person behind counter was very rude. literally tried to change the…read moreprice of my purchase multiple times and literally laughed while doing so. I was going to buy more boxes, but decided to go somewhere else.

I've stopped at this Box & Mail a few times now to drop off prepaid packages. I've never had any…read moreissues and was met with friendly service. This morning I even came BEFORE they opened and they unlocked the door for me! Oops! But also, so nice of them to take my package before officially opening so I didn't have to run back. They have a small parking lot which can get busy during peak lunch or after-work hours so plan accordingly. I come here lately for all my non-post-office shipping needs!

Nice to be able to send out UPS, USPS, and FedEx in one place, but be aware what time you drop by…read more If they're busy (mid-/late-afternoon) or understaffed it can be a not great experience. :( You might get snapped at with "I'm too busy right now" depending who's there so it's luck of the draw. Not worth it for me.

130pm, Wednesday, August 19, 2026 Amazon free return drop…read moreoff. Great time, no line. #YMMV. It took only a couple minutes to scan the QR code on my phone and process the return item. A shopping box was not required. It only cost was my time to walk from my office. The male employee was neutral, friendly enough haha.

I didn't even have time to hate humanity. That's how efficient it was…read more You know what's rare in L.A.? A quick errand that doesn't end in existential despair. I came to this Staples for something simple -- envelopes. Just envelopes. Not toner, not a new printer, not a 20-minute lecture from a self-checkout machine. And somehow, miraculously, it was fast, friendly, and on sale. Walked in, asked for envelopes, and an employee actually walked me to them. Not the "it's in aisle somewhere-between-3-and-God-knows" treatment -- actual customer service like it's 1998. Envelopes were sturdy, sleek, and honestly nicer than some apartments in this city. Straight seams, clean glue lines -- you can tell someone in the stationery department still believes in excellence. They were on sale. Real sale. Not that "we raised the price last week and pretended to lower it" kind of deal. I left feeling like I beat the system -- which in L.A. is better than therapy. Quick, easy, friendly, and priced right. Staples Wilshire runs like a well-oiled copy machine -- smooth, efficient, and weirdly satisfying. If all errands felt this good, I'd run more of them. Came for envelopes, left believing in customer service again.

It feels odd to rate a UPS store but what I like about this location is the friendly helpful staff…read moreand the convenient location. They have a notary as well.

Bald male with tattoos on his arms is a goofball. I arrived to the location with about 30 packages…read morewith pre-paid shipping labels inside large black bags to keep everything together. I usually just ask where I should place these packages with pre-paid labels to make the transaction a quick drop off since I don't need the receipt. Instead, this guy greets me with: UPS employee: What's this? Me: numerous packages with pre-paid labels. Just need to drop them off. UPS employee: In a bag?! Me: Why yes, there's a lot of separate packages in here. UPS employee: open the bag.... He then proceeds to have me pass the packages one by one and scans them thus defeating the purpose of creating pre-paid shipping labels and the ease of dropping a ready to go package off. Not to mention his rude tone. Other UPS locations I frequent are always so kind and welcoming. Not this location, except the older lady who is always very sweet. Please make sure your employees don't act like douchebags just because they don't want to work and be proper during that shift.

Sunset Blvd Mailboxes is the best in Los Angeles! Mailing,…read moreenvelopes, packaging, they do it all - efficiently, professionally and super fast!! Linda is the bomb! She keeps immaculate records, where I have sent things, she offers options for mailing, the costs. It is a pleasure!! Thank you, Linda!

My mail was regularly, damaged. The staff was friendly so I let it slide for years. When I showed a…read morestaff member some ruined letters, she was unapologetic. A disgraceful show of thoughtless irresponsibility. Stay away.

I had to do an errand at The Farmer's Market and also had a pre-paid package in my car to drop off…read moreat the Post Office. I'm so glad I spotted this Post Office at Farmer's Market. It saved me a trip elsewhere. The Post Office has a small town feel which I enjoy. It was just a little kiosk but it worked for my needs. So convenient and quick if you are already at Farmer's Market or The Grove!

The only USPS post office in LA that's open on Sundays. It is located at the Farmers Market which…read morecan be a pain to get to because of the traffic congestion in that area, but lucky for you traffic isn't as bad on a Sunday, well Sunday morning. You can access the parking lot from 3rd Street. Remember to take your parking ticket to get it validated. The best way to get to the post office from the 3rd Street parking lot is to take the entrance located near the Banana Leaf restaurant, see picture. That way seems to be the most direct shot to get to the other side of the Farmers Market.

I've been here once or twice before to have something shipped but now I was in need of a fax…read moremachine, which is something I don't know much about. Even when I had a 'real' job, rarely did we fax. I was one of those who was convinced 'nobody faxes', or perhaps I just didn't have that right kind of job. What brought me in today was something to be sent to Verizon of all places; funny they didn't accept texts messages of documents over the phone but I figured FedEx would be the place to help. There was a small line for the counter, and while looking around, I found the fax area. Going over the directions seemed simple enough, but I didn't want to waste my money in case I made a mistake. Finally one of the guys freed up behind the counter, and he was able to walk me through the process. I'm glad he explained there was a hold on my card before it cleared for the actual cost. Within minutes, I received a text/call stating that Verizon had received my faxed document. Parking lot outside; one entry for in and out. Can't complain; came in for what I needed and it was an easy five minutes. Thanks to the helpful staff I've had on the few visits I've had. Actually stopped by the FedEx within my hotel in Nevada earlier in the week, and the price to fax was higher than here, which I suppose makes sense due to the convenience. Glad I waited to do this when I was back in town.

The customer service is outrageously rude and neglectful here. No one here is doing their job. The…read morebald manager is absolutely spiteful and refuses to work.

Walk into most UPS stores in America and you know the drill: beige walls, overworked staff, and a…read moreline of people clutching Amazon returns like they're waiting for absolution. You don't expect hospitality, you expect survival. But then there's this one -- 5482 Wilshire Blvd -- where the experience doesn't just defy expectations, it obliterates them. We came in for something simple: a notary service. One of those routine, mundane tasks that usually makes you feel like a cog in the bureaucratic machine. Instead, what we got was service so good it felt like stepping into an alternate reality. From the moment we walked in, we were treated like royalty. Not the fake kind where they smile while rushing you out the door, but genuine, thoughtful, attentive service. Every step was explained clearly, every detail handled with care. We weren't just customers; we were guests. The kind of care that makes you forget you're in a UPS store at all and instead makes you feel like you've stumbled into a five-star concierge desk disguised as a shipping counter. The Details: * The notary process? Seamless. Professional, efficient, no second-guessing. * The atmosphere? Calm, organized, and cool -- a small oasis in the chaos of Wilshire Blvd. * The staff? This is the real kicker. They carried themselves with the kind of quiet confidence that says, "We've got you. Don't worry." And they delivered. - AND THIS--the value and speed was unparalleled. We walked out of there and paid a fair price. Service so good, it felt less like shipping and more like being knighted. They didn't just stamp paper, they stamped trust. This review isn't solicited. Nobody asked for it, nobody hinted at it. We left this store and felt compelled to write it down because service this good deserves to be recognized. In a city where most places grind you down to get through the day, this UPS store lifted us up. So here it is FIVE STARS. Not just for getting the job done, but for making a simple errand feel like an experience. We walked in needing a notary, and we walked out reminded that professionalism and kindness still exist -- even on Wilshire, even at a UPS store. WINNING.

I had such a great experience at the UPS Store on Miracle Mile thanks to Arturo. I called ahead…read morebecause I had an incredibly heavy 9' x 12' rug--around 80 pounds--that I was struggling to get out of my car. Arturo came outside, carried it in for me, and could not have been nicer. He let me know he would get it packaged up for me and I was in and out in about five minutes. Arturo was kind, professional, and made what I expected to be a stressful errand incredibly easy. I really appreciated his help and the excellent service.