I had never been to this store before. When I lost my phone and bought a new one there, I ran into…read morea problem with my SIM card. Fortunately, the store manager, Safi, and his helpful associate stayed with me until everything was sorted out. While I was talking to them, Safi also took care of changing my work DirectTV service and found me a much better deal. Thanks to them, I ended up saving hundreds of dollars! I truly believe that without Safi's help, it wouldn't have been possible. Five stars just isn't enough--I wish there were a seven-star option! I highly recommend this store.

AT&T wireless internet did not work well, and AT&T are scam artists. We've had Comcast for business…read moreinternet for a few years. This year, I experimented with AT&T wireless business internet as a potential cost savings measure. The AT&T internet was advertised at $65 per month. This would have been a decent monthly savings if it worked as well as Comcast. I gave it a few months but the AT&T internet did not work as well as Comcast. Additionally, it was not $65 per month, it was $77. The extra $12 per month was equipment fees and taxes. So I cancelled AT&T, and immediately sent the router equipment back. However I was charged $237 for the equipment, despite the fact that we returned it in perfect condition. I was also charged an additional month, for a total of $314. When I called AT&T, I was told that I had a 30 day grace period from the time I started the account in order to return the equipment. Since I evaluated it a few months, apparently I missed my opportunity to send it back for a refund. This was NOT explained when I started the account. Beware of these scam artist. If you sign up for AT&T business internet, you are not renting the equipment, you are buying it.

Mustafa is amazing! He explains things so clearly. Gives you all the options. Doesn't try to upsell…read moreyou. Just the facts and knows his stuff! When you make an appointment at Verizon, ask for Mustafa and you'll leave a very happy customer.

Had to get a new iPhone and watch and these guys were the best!! Very helpful, knowledgeable and…read morethere was no wait times unless the Fremont location (2 hours and horrible attitudes) Definitely worth the extra miles to come here for your wireless needs.

ALEX WAS AMAZING!…read more he picked up my iPhone 12 Pro Max at Kaiser since I just into a car accident and my phone got smashed in it. And he somehow fixed it! It is amazing! And gave me a 1 year warranty and had my phone for maybe 3 hours and then drove it to my apartment and gave it to me. For 278! Amazing deal. Thank you He is super sweet personality! Such a lovely guy to interact with. If I ever need help again I would always choose Alex. Also for some reason. I feel like he made my screen look better even though I know it's not oem apple. It looks better than the 12 pro max screen I had before. Also I also appreciate the screen protector he gave me! The value is great! And service was amazing thank you Alex! I wish you the best

Had a rough experience at first, but they made it right and fixed the issue. Appreciate their help…read moreand good customer service.

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

I had a loose lightning port on my iPad 7 (hard to get it to charge)…read moreRyan quoted me $80 for a port replacement (which I think is a solid price). When he got into it he found that he just needed to tighten the screws, lowering the cost to $50. Good service, nice guy. Also he pivoted to be a card shop first with the electronics repair as a more of a side thing. So don't be surprised if you feel out of place at first.

I was having trouble charging my iPhone. He quickly diagnosed and fixed the problem for a minimal…read morefee. Works great!

Ordered a phone today. I called after I never received an email about my pickup. They informed me…read moreit was cancelled. They didn't have the stock. Told me it takes 24 hours to cancel. But they charged me already. Account still shows pending. They informed me they were not going to call about the cancellation. I was just going to get an email.... I asked about shipping it instead and he informed me I would have to reorder it online. Pointless. That's what I did the first time. That email never came. The guy on the phone just sounded like he hated life. I wish they had better customer service.

The store manager was extremely helpful in my conversion from T-Mobile. She helped me find the best…read moreplan and phone for my budget and was extremely nice to work with and knowledgeable.

...always a friendly and informative visit when entering the Verizon Store in Dublin...whether…read morelooking for new equipment, quick software repairing on the spot to keep your phone operational, or a question and answering sessiob session, you always leave feeling you were important and a valuable customer

The salesman has no listening skills. I had to explain what I wanted and needed multiple times. He…read moreseemed to be all about how high he could make my bill for his bonuses. He kept his name tag turned around and wouldn't tell me his name. Enrique, who seemed to be the supervisor was professional and smoothed things over. Buying a phone should be far more seamless. This is the last verison phone I'll own