They were very nice. Nikki helped me on the first day. We were transferring 2 phones and my…read morehusband's phone wasn't there, so I was told to come in the next morning to put in SIM card. When the young lady helped me, she said everything was fine. She did not put in SIM card. When we get home and try to use it, it wants a pin number. No protection like that was on his phone. It was on mine. 208-827-6232. His phone # is 208-464-1302. Can you help us???"

Manager at the Lewiston Idaho store on 21st Street is Extremely Rude. Had an appointment,…read more couldn't make the appointment so I called to reschedule and he hung up on me because I didn't ask his question fast enough. Had a run in with one of his employees the day before to resolve a billing issue.

Almost 3 weeks without service in Kendrick now. It's really sad because you guys were to go to! I…read moreused to tell everyone to go to Inland now I have to tell everyone that they should find someone else for a cell carrier. When I call anyone with an Inland phone it takes forever to call out, then once it does you can only hear every other word or every 3 words that they are saying. It's a true shame. I really wish you would fix the tower in Kendrick.

The service is terrible my parents have had inland cellular since March thought they would save…read moreswitching from Verizon boy were they wrong . I can not even have a conversation with my mom on the phone . the service breaks up so bad she has go sit outside so I can kinda make out what she is saying. Stay away from this company.

Since my last visit and purchase in september2023 to the Samsung 23 which I have since returned I…read morewill never trust Verizon again Juanita that works in the 21st store informed and promised that phone would work where I moved to , which was so untrue made a huge sale been with Verizon for 10 plus years moved closer to the mountains out of Lewiston and the cell tower does not respond with that newer phone ,, so disappointed in the service I received and the runaround I got , I have left and went else where , just make sure when SELLING a phone you tell them the truth , not just to make a sale and then you are not there for them afterwords Sorry but she needs more customer service training!! And there should not be a RESTOCK fee charged when I shipped the phone back to the main company was not restocked back to the store ,, please do better

Terrible experience! Will never set foot inside that store again. Employees there do not want to…read morehelp you even when it is to fix an error they made. When the person on the 1 800 Verizion national number is much more helpful in straitening out an issue than the people working at the store you bought the cell phone from in your own community you know they don't care about customers only commissions. Don't get a phone from Cellular Sales!!!

Every time I've been in this location they all have been more than helpful. I've had some pretty…read moregood issues too and they got them totally resolved. I've purchased phones here as well and they made it completely painless and an enjoyable experience. Because getting a new phone should be fun. They are professional, very helpful and friendly. I 100% recommend the Lewiston location!!

Wonderful customer service experience! Thomas stayed a whole hour after close to help us get…read moreeverything figured out!

Inlands service is terrible! My phone never works with any of the towers. There is no 5G and they…read moretold us a year ago that it would be a couple of weeks and the towers would be upgraded. The tower in Kendrick doesn't work, we never have service at our house or work. I wish someone else would buy the tower from them. Also, very expensive for no service. When you call to complain they just tell you to switch carriers.

Horrible customer service! Linda kept asking what so I spoke up then accused me of attitude. Hung…read moreup on my provider when all we were asking for help with was transferring my 83 yo Mother to my account.