e then turned, walked over grabbed a pair of scissors, and aggressively started ripping into the box, giving no regard to what was in the box. He was visibly mad he had to open the box it seemed. He looked all through it, then threw the package into a box. He was acting like a pissed off child. He then printed off a receipt, and shoved it crossed the counter. I picked it up and said, "Thank you sir". He raised his voice, and said sarcastically "THANK YOU". I stopped. turned and asked, " What is with the attitude?" He did not like that, got irritated and raised his voice again, and said, "I do not have an attitude, I am thanking you, I am thanking you". This man in no way should be representing Staples by being in customer service dealing with the public. He was irritated from the moment I stepped to the counter. Perhaps he was not feeling well, maybe his oxygen level was too low, maybe he is just not good with people. No matter what his problem was, he attitude, manners, and tone of voice and actions were not professional, pleasant and he made it very apparent he was not happy about doing his job! Very poor reflection on Staples! read more

Much to my dismay, my business card order will not be printed locally but from God Knows Where! Not only that, I placed the order on Friday, March 14, 2025 but will not see them until at least March 28, 2025 and maybe not until April 1 or whenever. So, at this point, I get them whenever I get them if I ever do. There is no way to describe how I feel about this and I will gladly pay more to have them printed locally if it cost me more money. At least I will not be supporting a corporate big box store and I will have them in my hands far sooner. This is the last time I will ever use Staples for my printing needs. They have blown it with me. read more

Two times in a row they have screwed up my online print order. (Once they printed single-sided on some of the copies when I ordered all to be double-sided. The other time, I ordered some of my prints to be flipped on the long edge and some to be flipped on the short edge. They printed them all flipped on the long edge, and I didn't have time to wait a whole day for them to fix it.) They are willing to fix their mistakes (if staff has not called out of work), but if you don't have the time to spare - & gas to go back and get the corrected copies, you're short out of luck. This time, two employees preferred to chat in an empty store instead of one of them re-running the 3 errant copies in the proper way. read more