This shop is great! They have been doing all my family's vehicle maintenance and repair for many…read moreyears! I love working with Kellby!

I took my vehicle into One Stop with a suspected exhaust system issue. The technician took the time…read moreto ride in the vehicle with me to understand the issue and how it was affecting the car. After inspecting the car, they confirmed the exhaust issue and referred me to an exhaust specialist. They said that the specialist would be able to better attend to the issue and do the job for less $. One Stop didn't even charge me for the diagnosis. I dont write reviews often, but this business impressed me with their work ethic and honesty. Will bring my business back.

When I was deciding where to purchase my 2026 Outback Touring XT, I chose Garcia's partly because…read morethey had a full-time trainer on staff that would train me as much as I needed. That was February. It is now August, and today I was again disappointed at my sixth attempt at getting trained. Apparently the client reading the manual is what Garcia Subaru means when they tout their training. I'm done with Garcia's.

I had a truly excellent experience buying my vehicle from Garcia Subaru, and I want to specifically…read morethank Lucas S, Fatima C, and Jimmy V for making the whole process such a positive one. I am a very detail-oriented shopper, and I took my time asking a lot of questions, comparing options, reviewing numbers carefully, and making sure I understood every part of the process before moving forward. Throughout all of that they were consistently professional, cordial, patient, and respectful. At no point did I feel rushed or pressured. Instead, I felt like they genuinely wanted to help me make the right decision. What stood out most to me was their transparency and patience during the negotiation and purchase process. They took the time to explain the details clearly, answered my questions thoroughly, and treated me with real courtesy from beginning to end. That level of professionalism made a big difference. Buying a car can easily feel stressful, but this team made the experience feel smooth, respectful, and well handled. I'm very grateful for their help and would absolutely recommend Garcia Subaru to anyone looking for a dealership that combines professionalism with genuinely kind service.

MJ is a lifesaver!!!! My 1953 Chevy Belair had a…read moretransmission leak and I didn't know how to fix it. MJ was at my house within 20 minutes. Had everything got it up and running and then diagnosed that the radiator needs to be fixed too so I got two drive my belly a little bit for the first time in a long time And now he's helping me get the radiator in it so the Bel Air can run perfectly forever. The knowledge and the value that MJ brings is more valuable than any other mechanic shop I've ever dealt with!

Don't go here. They will take you and your vehicle for a very expensive ride. Especially if you…read moredon't know any better. Gave me mine back completely unsafe for travel. Ruined my entire electrical system caused another 700 repair I had to have a competent company fix. This company didn't even tell me that none of my electrical emergency lights or turn signals didn't work after there latest repair and nearly cost me my life. There is plenty of trustworthy mobile mechanics in this city however this is unfortunately not one of them. I have requested a refund of my money from this business, I filed an official complaint with the BBB that they are currently assisting me with. I also will be meeting with the media in the city shortly so that these guys can't do any more damage to the hardworking folks of this city. These guys nearly costed me my life not only all of my savings, and my job . I'll fee a lot better if this doesn't happen to you or anyone else.

My AC went out on my Toyota Highlander Hybrid during what felt like 100 degree weather days. My…read moreregular mechanic said he couldn't fix it! A friend recommended that I take it to Sparky's and I'm glad I did. The staff and crew got on it right away. They provided me with diagnostic information. The cost, I didn't compare but I know that if I had taken it to the dealer, it would've cost more. Thanks Sparky's!

Thank you, Sparky's. My check engine light came on during a long-distance trip and Sparky's was…read moreable to grab the code (a problem with the external temperature probe) and replace it without the car having to wait at the shop (something difficult to do pre-Holiday). The dealership in ABQ was telling me they had openings in January and I was on a road-trip and I'm sure they would have quoted me a ridiculous price- even a few hundred just to run an OBDII scan. Thanks you Monica, Tony, and everyone at Sparky's.

Osbaldo is a life saver. Auto emergencies twice in a week. Both times he was at my home, and…read morefixed the problem on the same day. Knows his stuff. Fair price. I recommend him 100%.

My car broke down while traveling through Albuquerque and I had no one to help and no way to fix…read moreit. All the shops said it would be days before they could get to it. Osbaldo came through with a quick response, and was able to travel to my location. Luckily it was a simple replacement of a sensor and he had the car running again in no time flat. He was fast, professional, courteous, and in spite of having to travel to me, he also offered a great price for the repair.... What a saving grace it was to find Osvaldo. Thank you kindly, and I wish you well in all that you do...... God bless.

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

I only take my truck to this location because Alex and the A&R team provide quality work and…read moreexcellent, honest customer service. I highly recommend them!

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

I recently had to have a lot of major repair work to my vehicle. Dearholt has taken care of me and…read moremy vehicle since I drove it off the dealer's lot brand new 8 years ago. I've never taken it to the dealer when I needed any maintenance and repair. Dearholt did some research on my behalf and found out my defective high speed fuel pump was part of a national recall, and that the dealer was supposed to fix/repair it as such. The Dealer refused to fix the problem, but Dearholt fixed it and made it affordable for me. I wouldn't ever go anywhere else!

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.