Five star service for sure! I can't recommend Marlon and his team enough for the quick turn they…read moreprovided on our 2013 FJ Cruiser. We dropped the truck off on Thursday the day after Christmas and had the truck back by Friday. I expected a costly, drawn out repair as we had several codes identified in our app. Surprisingly enough, they quickly pinned the issue, ordered the part, made sure the codes all cleared, and were mindful of costs. They were up front and transparent during the process. Definitely honest and stand behind their work. Here is to Bronson and Marlon for bringing our FJ back to life. Thank you! Thank you!

Michael and the crew recently completed a great job on my niece's very-high-mileage Sierra pickup…read more I had the disadvantage of communicating with Michael from afar (I'm in CA) but he made the interaction very easy. I feel quite lucky because I found ARC Automotive via a simple web search. The truck was running very poorly when my niece brought it in. The original diagnosis was accurate and I felt comfortable with the additional items he found, once the engine was apart. Michael also suggested items (e.g., timing chain) that could be done without additional labor, just parts. Very happy with the process, nice to know a good shop in the area should my niece need additional work. I'm also comfortable with the online invoicing service they use (SquareUp)

Very reliable and affordable mechanic, Tally is very honest and made me feel comfortable about what…read moremy car needed.

From the owner: We do Auto repair and mobile service, On Taly Mobile Auto…read moreRepair we beat our competitors with quality, honesty and low labor rates, Y hablamos Español

Terrible customer service, poor quality work, and no communication. I won't be bringing any of my…read morevehicles back to this location. I don't trust them. Edited to add that i emailed the contact provided below and have received nothing in return. Seems like their corporate customer service is also terrible.

Ray was excellent we had a flat and needed to get on the road immediately he got us in quick and…read moreefficient. Great customer service all around thank you.

I have known Jessie (the mgr) for a long time. I have followed him from big o to big o. He has…read morealways been truthful and honest with me and my family. If you want tires you get tires. No added charges or up grades without Jess calling for your approval. He will give you an estimate on the work to be done and in the end your bill will match up with his estimate. The one thing I like about Jess is that he always surrounds himself with some very knowledgeable techs. Not only are they knowledgeable they also can tell a pretty good joke or two.

I won't go anywhere else!!! Prompt, professional, friendly, and helpful. I drive past numerous…read moreother tire stores to go to this Big O!!!

Esai Marrujo went out of this way. Helping me adding my coolant to my car and he also help me to…read moreopen my car and gave me instructions. He's an amazing person. And you guys should fire more people like him. He deserve the world. Thank you Esa!! I live in Albuqrque. But coming to this location today. Was the best experience ever. Thank you!!

3.5/5 stars This is a bit above your average auto store. It…read moreis available in most towns so I tend to go here more often than, say, a Napa. 2.5/5 We were looking for inverters and cigarette plug adapters. They had some but we weren't thrilled with them so we decided to wait. Service was great though. Gabriel was very helpful when we called to check on inverters. He checked and answered all of our questions and was very pleasant. He adds one more star alone. I would go back if I was in town but it isn't my top choice.

Friendly service and quick response. Never had a bad experience here. Recommend to anyone who is in…read morethe area.

Usually the people are are pretty cool and good at their jobs. Today I had an oil change scheduled…read morefor 10:30. 11:00 I notice my car has been moved but nothing from the people at the desk and I figure they will be getting to it. Fast forward to 12:30 and my car is in the same spot. I finally ask the sonso at the front desk what's going on do I need to reschedule and he goes "oh uhhh it's done". So my car was done for a freak hour and a half and I received no communication?? Also in the time I was there there was one guy in the waiting area for the first hour and then one elderly lady for the second hour. So it's not like it was a bustling waiting area.

Thank you, thank you, thank you so much for fixing the issue my car was having for a few years now…read moreand other automotive shops in town couldn't figure out. I felt like the service here was honest, genuine, and I payed less than what I was expecting. Any other car issues I'm having in the future, I'll know where to go.

They have been in business for decades for a reason! Extremely trustworthy, honest and great at…read morecommunication every step of the way! I will never take my car anywhere else but here.

Improve on training your associates customer service skills. If they can't handle customers, get…read morerid of them and higher someone that can.

Walked in and Lorenzo A. Was to nice and helpful. I was with a group and he found everything we all…read moreneeded and had new wipers on our car in no time. The store and the lot are clean and safe. The store has a wide selection of everything you might need to be safe on the road.

After a different shop failed to fix my F-150 radiator shutter issue, these guys fixed it as if it…read morewere no big deal. I've since done 100K mile maintenance and a couple other things. They are great: competent, straight forward, and don't play games with scheduling. I highly recommend. I love that they don't pay too much rent on central. I see trucks and jeeps there obviously owned by people who care about their rigs, which is another good indicator. Good from my point of view. If you'd avoid a diner that has an old pick-up vibe, maybe take your Subaru to Rio-Rancho and those of us with 35's will keep this shop busy and greatly appreciated.

They were able to make time for us as our car A/C went out on our way home to Arizona…read more Within two hours we were on the road with cold A/C working.