I've used SmartphonesPLUS twice now and both experiences have been exceptional…read more Selling an expensive device and shipping it off somewhere in the middle of America always makes me a bit uneasy. You never know if the company will reneg on the offer or hassle you in some way about the condition. But SmartphonesPLUS has proven to be both reliable and trustworthy. Their communication throughout the process was excellent, providing me with updates that reassured me my device was in good hands. As far as payment goes, it was sent promptly and without any issues, and they also honored their offer, which was very competitive. I highly recommend SmartphonesPLUS to anyone looking to sell their device. They have consistently delivered great service and I would definitely use them again.

We've bought 3 phones from them now over the past 8 months and had a fantastic experience every…read moretime. Super helpful, honest and knowledgeable customer service. I highly recommend them!

This company is horrible!! They lie to you and say the phone is free and you don't have to pay a…read morebill for 2 months. Not true. We had the phone for 2 days, literally 2 days and not only received a bill in 2 days, but the $50 credit they claim will result in no bill for 2 months is not true as they add all these other charges that they never mentioned during the initial sales pitch. We called three times to be sure of the monthly rate before signing for this service and 3 different people gave us the same monthly fee but the bill is showing something completely different and has an amount due. This is a ripoff to elderly people who are on a fixed income and only need something for emergencies. Then you try to contact them on the phone and they want you to email your concern. This is a bunch of boloney!!

Don't believe these other people with their positive comments. This company is horrible!! They lie…read moreto you and say the phone is free and you don't have to pay a bill for 2 months. Not true. They took more than $70 in 2 weeks from my bank account. I never used the piece of junk phone they sent me, I had to pay $15 to ship it back to them. Customer service is also horrible!!

This Verizon would not get a star i've been in this Verizon before and gotten extremely good…read moreservice but today for some odd reason, they must have idiots working because they couldn't help me on a very simple. I am sure tech issue and tried to send me to Best Buy now if you can't service your own service because I am a Verizon wireless, client have been for 12+ years then why are you even working there? I don't know where to recommend you at this moment but there's a whole bunch of idiots working at this one.

After trying to get answers on the customer service number for over an hour about my bill I went…read moreinto the store. When I told them I had questions about my bill I was told " o that's the customer service # you need to call". I explained that after an hour I didn't get the answers i needed because the person didn't speak English. Kim, the gal at Verizon, rolled her eyes at me and said I would have to wait then. I waited, she came over to answer my questions however she was very rude and made me feel stupid for even asking. Then when I asked her name she walked away from me- I had to get that from someone else. Don't recommend this location.

Awesome customer service. Employees were very quick to help, and they went above and beyond to make…read moremy new phone purchase seamless and answer all my questions.

This place couldn't care less about people. You better plan on sitting around for an hour before…read moresomeone acknowledges you. Every interaction is treated like they are out to a lunch with a friend. Everything is a slow lazy process. I hate this place. But I have my number with them. I will probably switch carriers.

The sales team and management are always there to help. When you tell them you only need a plan for…read moreunlimited text and call, they do not push anything on you. I found that some people think it is the sales team's fault for their outstanding balance that is not the case by all means. I have been with T-Mobile for a year and two months and I never once had to complain about anything. Verizon and the other internet services are not there to help. I will always go with T-Mobile cause their customer service has always been great. Keep up the good work.

man tell me how i pay 143 for wifi and a new phone plan bc im new tell me why im only getting 150…read morembps and 6 upload per speed i cant even download a damn piece of shyt 3GB game shyt taking 3 hours no fucking joke. im taking this damn wifi box back and getting my money cuz this is ridiculous i paid for the gaming version and i got the oh a dummy is buying his first plan and eifi we should scam him into thinking he getting what he wants fducvking stupidf

I stopped in with a Fitbit that wouldn't charge and a Samsung tablet that was, well, just dead…read more The young man who helped me admitted that he wasn't familiar with Fitbits but took time to look it over and determined that the faulty charger was the problem. Unfortunately my tablet was beyond repair. I expected a minimum charge but he politely asked that I leave a review as payment. Heck yeah! I highly recommend CPR!

Thought I had a serious problem with my phone not taking a charge. Without an appointment, just…read morewalked in. The young man behind the counter took my phone, did a few checks, a few clicks, handed it back, done. It was obviously easy for him, but I would have never figured it out. No charge. Amazing service.