Theresa was so kind and helpful with my very small and sentimental projects. She gave me useful…read moreadvice on my charm bracelet and untangled a tiny necklace for no charge. I will definitely come back with any size project or purchase and see what products and services they have in this small and friendly business!

These guys reconditioned a ring that meant the world to my wife and was beat up bad missing…read morestones.Everything was wrong with it. The people at siegel's jewelry brought it back better than ever. She was absolutely amazed. You've made a very happy customer out of me.And her

Did cost effective work Fixed a broken necklace link…read moreRepair was complete within 2 days

I had the best experience with Hands Jewelers this past week…read more A friend gifted me a vintage watch and it needed a new battery. Also, the piece's second hand had detached and was skating freely across the watch face. The associate who greeted me was very enthusiastic about seeing a Tony the Tiger watch and quickly presented me with service options. Sensing my concern about cost of fixing the second hand, she offered an alternative. She also told me the item would be ready by the end of the week but I was called for pick-up well before that timeline. Now, for just over $10, I have the watch up and spinning. Raise your hands for Hands!

I could not be happier with the service I received at Siebke Hoyt Jewelers! JJ, the sales associate…read morewho assisted me with my purchase, truly went above and beyond to make sure I was completely happy and satisfied throughout the entire process. After numerous texts, conversations, and even FaceTime calls, he was able to help me secure a watch that I had been searching for for quite some time. He even went the extra mile to source an additional link for me and have it shipped overnight. Siebke Hoyt Jewelers has definitely earned a lifelong customer in me! I cannot recommend JJ and Siebke Hoyt enough!

This was easily my worst experience while shopping for a watch. I asked straightforward questions…read moreabout authentication, deposits, and the process for purchasing from out of state, but Clayton responded with annoyance and condescension each and every time. His communication made what should have been an exciting purchase feel uncomfortable and frustrating. When I addressed his tone, his response, "I'm sorry you feel that way" with even more condescension. I've seen more emotional intelligence from 2 graders. This was my first and only negative experience while shopping for a watch at/with any other store... including Rolex.

Rogers jewelers store at linn dale mall is amazing. I had some financial issues that put me to the…read moreThursday before mothers day. Where they had a beautiful infinity heart diamond necklace that they searched high and low for. They found it and my children had a beautiful mothers day gift. I would like to personally thank the staff for there hard work and dedication to there craft and helping others find a gift of love. Thanks to Sue, Linda, Kasie, and Connie for making my wife's mothers day one to remember. I'm a customer for life.

Over the course of 2 years, I've had to have my diamond ring repaired at least 7 times. The repair…read moreservice used is sub-par. Now, With new ownership I am no longer able to replace,exchange or have the ring repaired. The manager wouldn't even talk to us. We were given a business card and told to contact the repair company ourselves. What kind of customer service is this?!?! Do not go to this store in the mall. It's terrible. Never again.

Again...............outstanding. I live in Cedar Rapids…read morepart-time, but I make sure Rejewel does all my repair work. I was only in town for three days and they got my repair done asap. Always professionally done. Highly recommend.

The older man that I worked with was extremely rude. I do NOT recommend you do business here!read more

Quick turnaround from when I ordered a ring but they didn't even put it in a nice box, just a…read moreplastic bag. Now I have to find something to put it in. No frills I guess but the experience was quick and not too expensive.

My fiancée and I purchased her engagement ring from Boyson Jewelry and could not be happier with…read morethe overall experience and care from the owners. When I first thought about shopping around I had some friends and family recommend Boyson and I can see why! The first time I came in to browse, Jody was incredibly helpful and made me feel comfortable with the whole process. Through every step she was very responsive and answered every question. In the end we received my fiancée's dream ring and highly recommend Boyson Jewelry to anyone looking!

Miriam made me the most beautiful engagement ring! She sourced the most perfect diamond and…read moresapphires and designed a setting for them, which I'm so excited to get to wear every day. She was kind and patient with us as we worked through all the different options. It was a collaborative process to get exactly what we wanted. The end result is so perfect!

One day while down at the Iowa River Landing (lots of cool stuff down there if you haven't checked…read moreit out recently) I randomly decided to stop in to Diamond Leaf Jewelers and get my wedding ring cleaned. Before cleaning it Miriam checked it for loose stones and noticed that two were loose in their setting. It was a problem I had had before with the ring, but thought had been corrected by a previous jeweler. Miriam was very helpful in clearly explaining why the stones were loose and even showing me under magnification what the issue was. Though I am not from the area, I visit regularly for business, so I decided to have her do the adjustment to my ring to correct the problem. Just before the work was done she gave me another call with more detail and a few more ideas for my ring. Once we decided which route to go, the work was done within the time frame she had estimated for me (which was important since I wanted to time my ring being done with my next visit to the area). I was very pleased with the quality of work done. She made sure to let me know that she would check the ring in the future at no charge to make sure the stones remained set as intended. Throughout the entire process, from the time I first walked in the door until after I'd picked up my ring, the most impressive part of the experience was the effort and care Miriam gave to me as a customer. I felt she was very invested in making sure that I understood what my options were. She listened carefully and was understanding of what my priorities were, and she offered helpful suggestions based on the feedback I gave. My experience was a fairly simple jewelry repair, not terribly complex or expensive. If she put the amount of concern and attention to detail into something as small as my issue, I am completely confident that she would be a terrific resource for someone looking for custom jewelry or someone wanting work done on an heirloom piece.

Super nice people, beautiful jewelry. Great quality. And great prices when we bought my 1ct diamond…read morering.

Excellent service and wonderful people. My mom took in her rings to be resized and they did a…read morewonderful job increasing the rings but two sizes. She took in a diamond earring she had lost the pair to and not only did they make her a perfect break replica but they encouraged her to talk to the insurance company who fully covered the cost. I took in my engagement ring to be resized before my wedding and they finished it in one day and didn't charge me a rush fee. She offered to look at my wedding band to make sure it was the right size and cleaned and found that two of the diamonds were loose. They fixed that and I feel so much safer with my rings in tip top condition before my wedding this week! Best customer service. Friendliest people. I would definitely do business here again!!!