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    Mobility Plus - Ballwin

    5.0 (1 review)
    Closed 9:30 am - 5:30 pm

    Mobility Plus - Ballwin Photos

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    3 years ago

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    Med X Change

    Med X Change

    4.0
    (8 reviews)

    Response for Jo G.'s review…read more I appreciate you taking the time to leave a review of our business. Businesses can use this information whether positive or negative to better themselves for future clients, and we appreciate you taking the time to do that. In regards to the wheelchair for your sister, I would like to make sure that we are on the same page with the situation. The chair she is in was measured correctly and fit specifically to her. I personally went to the facility and helped her with specific adjustments she wanted 7-8 times in the first month she owned it. We always try to go above and beyond for our clients to take care of them. I know due to her diagnosis she initially had trouble keeping her feet on the footrests of the chair due to tone issues, so I added grip to the footrests to help eliminate the feet from slipping off when the tone issues were happening. That was the cause for her sliding int the chair, but we worked together to resolve that. We removed the locking transport mechanism off of her original chair, and while we had the old chair I went ahead and cleaned it completely up before I took it back for her to keep as a secondary chair. I also replaced the EZ lock bolt from the old chair with the correct size needed for the new chair at no additional cost to her. We always try to go the extra mile for our clients, and I was happy to do so for her as well. She is a wonderful lady, and I have enjoyed working with her immensely. I will continue to keep checking in on her when I am in the facility to make sure everything is continually good with the chair. Outside of the little adjustments I took care of in the beginning, I was not made aware of any other issues with the chair since November/December of last year. She has all of my contact information including my cell phone and I am available 24/7. If you would like to reach out, I would be happy to work directly with both of you moving forward on any issues that may arise in the future.

    got me a wheelchair ramp delivered PDQ! Called one day and made arrangements to have it delivered…read moreand they were able to bring it out and set it up the very next day.

    Mobility Plus - Ballwin - mobilityequipment - Updated July 2026

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