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    Mobility Plus - Ballwin

    5.0 (1 review)
    Closed 9:30 am - 5:30 pm

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    3 years ago

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    Mobility Quad - Mobility Quad

    Mobility Quad

    (2 reviews)

    The vehicle delivered to us was not what was expected. Many issues with the quality of work, a…read morebroken windshield and no responsibility or accommodations were made, only blame placed on the customer and empty promises to correct, followed by no warranty and rescinding any offers of making it right. It has cost a lot to fix what was not done correctly to make this vehicle safe for my son. 100% do not recommend. CRFA of 2016 allows honest reviews.

    This business owner has mentioned litigation and to kindly remove our review post, because he feels…read morethat some of our information is inaccurate. So, we are clarifying aspects of our review. He stated that he was paid less than we stated. To clarify we did pay the accessibility dealer $17,349 for the modifications to our UTV and they paid him whatever he was due. When we indicated that amount it is an all-inclusive bill for modification and transportation. He disputes the cable situation so we want to clarify that the cable we spoke of was installed on our UTV at the time we received it. All this being said this business owner has offered to purchase this UTV back from us or give us and upgraded cable (which we have already replaced). The problem with pursuing this avenue for us is we are left with NO UTV and our son suffers the consequences of this by not being able to go anywhere in a UTV with his track chair. Plus we are out an additional $2000 for the corrective work. We offered as a compromise for this mess that he reimburses us our corrective fees. If he does so we will let you know. I believe that a person should be allowed to offer their personal opinion or belief of their experience with a company without fear of the threat of retaliation or litigation. ORIGINAL REVIEW: We had to hire someone else after delivery to fix his incompetence. One star only because they lengthened the body and the drive line for us, so we didn't have to. There was a cable less than a quarter of an inch that was Jerry rigged as the shift cable. Not even Polaris.! The driver seat was at such a backward tilt we couldn't even reach the pedals. The foam on the seat cushion isn't even covering the metal, so it hurts your butt. Our wheelchair brackets were only tack welded and one came off the floor that it was supposed to be welded to. When lengthening the frame, he only reinforced part of the frame. And then only reattached part of it. He welded the drive line bearings directly to the frame. So now we have a vibration when going over 15 miles an hour. They sprayed overspray on a brand new UTV. And was very rude on the phone when corresponding to the mobility dealer for us. We paid him $17,000 for a very shotty conversion. Beware.!!!

    Mobility Plus - Ballwin - mobilityequipment - Updated May 2026

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