This Business Deserves Five Golden Stars!!!…read more Exactly two weeks ago, I used Yelp to find roadside assistance for a vehicle lockout, and I'm so glad I found R & R Roadside Assistance! I had the keys to my car but had accidentally locked a steering wheel safety device on it while parked on a side street near my job, deep in St. Louis City. Brandon from R & R immediately responded to my request via Yelp and text, giving me a quick quote and reassuring me that he could help. He arrived in under 40 minutes and solved my problem with ease! He even recommended I find a towel or sheet to catch any debris from the job, which showed how thoughtful and thorough he was. Fast forward to today: I get word that a neighbor locked her keys, phone, and pet inside her car. I didn't hesitate and reached out to Brandon again. Though I wasn't the point person on the ground this time, I let him know someone else would contact him with the details, and Brandon made it clear he was on his way to St. Louis County. True to form, he arrived in under 40 minutes and saved the day once again! What really stands out about Brandon is not just his skill, but his personality. He's funny, friendly, and extremely careful and respectful of the vehicles he works on. R & R Roadside Assistance has impressed us at every turn, providing nothing short of white glove service. I highly recommend R & R Roadside Assistance and Brandon to the entire Yelp Community!

Amazing to be honest. Rocky who is the owner came out and found the best place nearby to take it…read moreto saving us a lot of money because we were going to take it someplace else. He gave me some tips on a couple minor fixes on my van as well. Really stand up guy. I was not looking forward to having to deal w a tow truck company and this made my day.

I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

The tow tuck driver came and picked up vehicle . I followed him to the apartment complex that it…read morewas scheduled to go to and when we got there he said he couldn't park it in the mom reserved spot . He litterly got back in the truck and left the vehicle parked partially on reserved and the guest . He got in the truck and waved off . I paid for towing and battery start and the vehicle wouldn't turn back on so the keys were stuck in the ignition. I called to explain he said he had another pick up and I'll have waited for an hour . This company was hired by USAA and I complained to them and they noted it . I called the owner of the company he said he will follow up then hung up ! I do not recommend this company as their customer service is horrible !

Let me start by saying this is a great black owned business. Keith runs his business as…read moreprofessional as you're going to get. Made one call, and within 45 minutes he was there. His rates are extremely reasonable. Such great energy and very reliable. He will definitely be my choice of towing moving forward.

I locked my keys in my car and called their number, which popped up when i searched for locksmiths…read more On the website it said starting at $48. He gets there and tells me it will cost $535, and then accidentally ran an $80 tip to my card as well (which was given back to me). He was quick with getting my key back to me, but an almost $500 price difference to what is listed online is genuinely insane and unreasonable. Especially considering it took less than 5 minutes to perform the service. If i knew it would cost that much before I called them I would've just broken my damn window

Avi was awesome. Needed a new FOB after my dog decided to make my old one a snack. I called several…read morelocksmiths and decided on STL Best. The response time was quick and he had the necessary hardware, programming equipment, and knowledge to get me back on the road in no time with a new one. All at a resonable price. Thank you!

If I could give this company more than five stars I would! My car broke down tonight on my way home…read morefrom work, I called AAA and waited over and hour. They couldn't tell me how long it would take so I caved and called around to so many places and was told over and over it would be several hours. FINALLY I called Platinum and talked to Bill and he made it to me in under fifteen minutes and is SO kind. We are en route to a shop right now and I just had to write this ASAP. I highly recommend this company and will absolutely use them again in the future.

I went to start my car and it wouldn't turn over. I was of course still at work at 5:30 pm. I…read moreneeded to get from St.Charles to my home in South city! I contacted Platinum towing and they were there within an hour. I got home about 20 minutes prior to my car arriving! I live on a one way street, pretty tight and he had no problems literally delivering my car to my front door. Luckily the car started the next day and was able to take it to the shop! Thanks Platinum for your top-notch service, I will be using you in the future for all of my family's towing needs!