Our assisted living community recently experienced a major challenge when our only elevator…read moreunexpectedly went out of service. With replacement parts on backorder, we were facing an estimated repair time of 2-4 weeks and needed a solution quickly to ensure our residents could continue moving safely throughout the building. I reached out to Mark on a Friday afternoon, and he responded almost immediately. From the very beginning, he understood the urgency of our situation and worked quickly to help us find a solution. By Tuesday, Anthony had our stair lifts professionally installed. Anthony was exceptional--professional, knowledgeable, courteous, and meticulous with the installation. He took the time to ensure everything was installed safely and correctly, and the finished product exceeded our expectations. Because of their responsiveness and outstanding customer service, our residents have been able to safely access both floors of our community, allowing us to continue normal operations during a very stressful time. Our residents, families, and staff are incredibly grateful for the fast turnaround and the peace of mind they provided. I cannot recommend this company enough. If you're looking for a team that truly cares, delivers on their promises, and provides exceptional service, look no further. Thank you, Mark and Anthony, for going above and beyond!

ADL did an excellent job of installing an exterior chairlift on concrete steps under an existing…read moreroof. He also installed several grab bars at room entrances that went up/down a couple of steps. He specializes in making homes safer for older people who want to live in their homes longer. He made good suggestions and returned to answer questions as needed. The improvements have been very helpful.

Great response time. Got my stairlift fixed the day after I called. Didn't have to wait. Very…read morefriendly even when my 9-year old grandson wouldn't stop asking questions.

Mark is amazing! He has helped my family for many years, making our home safer and more livable for…read moremy mother and for my wife and me. His breadth and depth of knowledge is amazing. We will always turn to Mark for our daily living technology and support. Thank you Mark!

I have been a customer for well over 30 years. They have always been engaging, professional,…read morepersonable, and extremely helpful. I've only had one incident over all of these years. I won't go into detail because it was handled quickly and without question. Execution may not always be flawless but the outcome certainly is.

This is the ONLY electronics repair shop that I trust to repair my 50 year old Altec Voice of the…read moreTheater equipment ! I just wish the business was closer , but the 90 plus mile run each way is worth it for peace of mind , knowing the proprietor's expertise . I am currently having problems , needing that expertise , so prepping for the long trip .

Was towing a fifth wheel and was rear ended by another truck towing a fifth wheel. Our truck was…read moretotally drivable but Browns insisted on towing it. We are fully insured but Browns wants us to pay six thousand dollars for the three mile tow on the truck only. We were headed back home to Maine and need to get back to our jobs. We would never be reimbursed for that outrageous amount. Will be filing a complaint with the AGs office. This is a scam.

The rear axle seals on my motorhome were leaking and had just been repaired by a Ford dealership…read more(Ford chasis). We had travelled to the Salem Civic Center for an event and found that the rear axle seals were leaking again. Mike Farrell from Brown & Son replaced the seals, working for hours in high heat and humidity to get us back on the road, and home safely. The seals are no longer a problem. Thank you Mike!

They were super helpful in working with my schedule and helping my wife and I get new tires and…read moresome maintenance done on her SUV. The overnight drop off service is a huge help and really helped us out. I work everyday and am never home in time to make it to the shop before closing so the drop off option really made the process easy and hassle free. Plan on taking both our vehicles here for all future repairs.

i highly recommen this small business. They always take care of my vehicles from tires, oil…read morechanges, to general maintenance. I have found Jen to be honest and reliable. 5+ stars.

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it…read morewithin the hour. The coffee and free water was a nice touch while waiting a few extra minutes!

Conner is beyond words Quality Customer Service!!!!!!!!…read moreI take my Cars there and my Family does as well

Went in to a State Inspection. Staff are very nice and helpful. You are even sent a text message…read morewhere you can approve or decline the services they offer. When you go back to pick up your car, you just pay for what you approved. Very efficient staff!

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.

These guys were great! I got a flat tire on a college visit trip and needed to have it patched…read morebefore the 8hour trip home. The manager Al was super friendly and had us in and out in 40 minutes. He offered all sorts of hospitality while we waited. They reloaded the spare and all of our luggage and we were on our way!

My 83 yo mother took her car for a $20 inspection and they replaced a $6 bulb - charged her $81 for…read morelabor. They didn't give her a quote before doing the work. Never ever again. STAY AWAY and find a reputable place to do your repairs or inspections.