Our assisted living community recently experienced a major challenge when our only elevator…read moreunexpectedly went out of service. With replacement parts on backorder, we were facing an estimated repair time of 2-4 weeks and needed a solution quickly to ensure our residents could continue moving safely throughout the building. I reached out to Mark on a Friday afternoon, and he responded almost immediately. From the very beginning, he understood the urgency of our situation and worked quickly to help us find a solution. By Tuesday, Anthony had our stair lifts professionally installed. Anthony was exceptional--professional, knowledgeable, courteous, and meticulous with the installation. He took the time to ensure everything was installed safely and correctly, and the finished product exceeded our expectations. Because of their responsiveness and outstanding customer service, our residents have been able to safely access both floors of our community, allowing us to continue normal operations during a very stressful time. Our residents, families, and staff are incredibly grateful for the fast turnaround and the peace of mind they provided. I cannot recommend this company enough. If you're looking for a team that truly cares, delivers on their promises, and provides exceptional service, look no further. Thank you, Mark and Anthony, for going above and beyond!

ADL did an excellent job of installing an exterior chairlift on concrete steps under an existing…read moreroof. He also installed several grab bars at room entrances that went up/down a couple of steps. He specializes in making homes safer for older people who want to live in their homes longer. He made good suggestions and returned to answer questions as needed. The improvements have been very helpful.

Great response time. Got my stairlift fixed the day after I called. Didn't have to wait. Very…read morefriendly even when my 9-year old grandson wouldn't stop asking questions.

Mark is amazing! He has helped my family for many years, making our home safer and more livable for…read moremy mother and for my wife and me. His breadth and depth of knowledge is amazing. We will always turn to Mark for our daily living technology and support. Thank you Mark!

I have been a customer for well over 30 years. They have always been engaging, professional,…read morepersonable, and extremely helpful. I've only had one incident over all of these years. I won't go into detail because it was handled quickly and without question. Execution may not always be flawless but the outcome certainly is.

This is the ONLY electronics repair shop that I trust to repair my 50 year old Altec Voice of the…read moreTheater equipment ! I just wish the business was closer , but the 90 plus mile run each way is worth it for peace of mind , knowing the proprietor's expertise . I am currently having problems , needing that expertise , so prepping for the long trip .

Had a crash and Robert Youngs towed it to their lot. Our experience with the driver Nick was an…read moreexcellant one. He was kind and courteous. And also came back to help us a few days later to get the rest of our stuff from the vehicle. Yeahhhhh Nick!!!!!

This review is long overdue! Just about a year ago my husband and I were on our way through the…read moreRoanoke area and we broke down around 10pm! In the middle of a gas station parking it was incredibly stressful! We called Robert Young and Vick arrived in no time! Picked up the phone right away and let us know he was on his way! This review isn't just about picking up our broken down car and bringing it a repair shop. While we were handling the car and payment with Vick we found a baby kitten we named Nala, she was TINY!!!!! Vick brought us to a gas station so I could grab some paper towels, a cardboard box, and cat food....before dropping us off at a hotel before bringing our car to an auto shop- it was SO kind!!! I wanted to put out there that it wasn't just excellent service in a stressful time it was going out of their way to help us help an animal in need!!! Nala is doing really well and I wanted to give a shout out to Robert Young's team- thank you very much! : )

Was towing a fifth wheel and was rear ended by another truck towing a fifth wheel. Our truck was…read moretotally drivable but Browns insisted on towing it. We are fully insured but Browns wants us to pay six thousand dollars for the three mile tow on the truck only. We were headed back home to Maine and need to get back to our jobs. We would never be reimbursed for that outrageous amount. Will be filing a complaint with the AGs office. This is a scam.

The rear axle seals on my motorhome were leaking and had just been repaired by a Ford dealership…read more(Ford chasis). We had travelled to the Salem Civic Center for an event and found that the rear axle seals were leaking again. Mike Farrell from Brown & Son replaced the seals, working for hours in high heat and humidity to get us back on the road, and home safely. The seals are no longer a problem. Thank you Mike!

These guys were great! I got a flat tire on a college visit trip and needed to have it patched…read morebefore the 8hour trip home. The manager Al was super friendly and had us in and out in 40 minutes. He offered all sorts of hospitality while we waited. They reloaded the spare and all of our luggage and we were on our way!

My 83 yo mother took her car for a $20 inspection and they replaced a $6 bulb - charged her $81 for…read morelabor. They didn't give her a quote before doing the work. Never ever again. STAY AWAY and find a reputable place to do your repairs or inspections.

Friendly and informative techs . Kept me updated on how long it would be before I was serviced…read more Will return when needing vehicle serviced

failed my cars Inspection because I have yellow fog light. Even though yellow fog lights are legal…read morein the state of Virginia. Told me my headlights are illegal even though I bought them off eBay and they are DOT stamped and approved? Something about this whole operation seemed a bit fishy I can't say I would recommend to anyone.

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it…read morewithin the hour. The coffee and free water was a nice touch while waiting a few extra minutes!

Conner is beyond words Quality Customer Service!!!!!!!!…read moreI take my Cars there and my Family does as well