Excellent stock of electric chairs, walkers, lift chairs, and more. Great sales team and amazing…read moreprices. Highly recommend this business!

Had order ready when we arrived from CA. Easy to get too and great service. Have used 2 times so…read morefar.

They have everything you possibly need, except one or two things. Or... I would have given 5 stars…read morebut they did not take my insurance . The ladies were very nice to help me get a foot boot. The store was clean and cool and the supplies were stocked well. I would really highly recommend this business anytime!

I'm not sure what's going on at this store but apparently something is happening with ownership or…read moremanagement. It took us almost 3 hours to get assistance to buy a walker. Another poor lady was there for 4 hours!! When she asked if there was anyone who could help all of us who were waiting, his response was "Unfortunately we're very shorthanded at this time. Everyone either got fired or quit". The young man who works there is extremely kind, is very knowledgeable and, I'm assuming, is the manager. And if he's not the manager, he should be!! I would recommend coming here because they have a good selection of inventory but make sure to get the young man to help you...he's awesome!!

Purchased Cloud PR-515 with "Quick Ship" on 07/22/25 with the "White Glove Delivery and In Home…read moreRepair". Received notification on 7/25/26 who would be delivering the chair. Also on 7/25/25 I received notification of a new shipping date of 7/28/25. Then the shipping date was changed to 7/31/25. Finally received notification that the chair would be delivered 8/7/25. On Friday, April 17, 2026, at approximately 5:04 PM, my chair stopped working. I attempted to contact SpinLife for assistance that same evening, but I later learned that the service department is only available Monday through Friday from 9:00 AM to 5:00 PM. On Monday, April 20, 2026, I contacted SpinLife Service regarding the issue. I was informed that they would be submitting a service request for the chair. A very nice service technician called on 4/27/26 to schedule an appointment to service the chair on 4/30/26. During the visit, the technician determined that several parts were needed for the repair. The technician contacted Star Mobility, the contractor for SpinLife, by phone while at the appointment to identify and order the necessary parts. On 5/1/26, I received an email from SpinLife confirming that the parts had been ordered. Then, on 5/7/26, I received a notice stating that the parts were on the way, although we had actually already received the parts on 5/6/26. On 5/7/26, I left a message for the technician advising that the parts had arrived. I did not receive a return call; however, to be fair, Star Mobility did not send the technician a work order until 5/18/26, and that only happened after I made two phone calls to SpinLife. On 5/19/26, I then received a text instructing me to call a number to schedule service. Unfortunately, the number connected to a private residence in Ohio, and the woman who answered had no idea what I was referring to. I apologized for disturbing her and contacted SpinLife again to report the mistake. I was told the technician would contact me directly to schedule the appointment. By chance, I tried the Ohio number again on 5/20/26. This time, I spoke with a gentleman who explained they had experienced this issue repeatedly and was able to provide me with the technician's actual phone number. I may be overly particular, but area code 234 in Ohio is nowhere close to area code 706 in Georgia, which added unnecessary confusion and delay to the process. I finally called the correct number, and the technician returned my call. We scheduled service for 5/21/26. The parts were installed, but the technician discovered that an additional rod was beyond repair. He took photos to send to StarMobility/SpinLife for warranty approval. On 5/22/26, I called and spoke with someone in the service department who informed me that StarMobility had two days to submit warranty issues, but nothing had been submitted after 24 hours. Because of the holiday weekend, SpinLife extended the deadline until 5/26/26. We purchased this chair because my husband has congestive heart failure and needs to keep his legs elevated above his heart several times a day. I also underwent major surgery on 5/4/26 and needed the same accommodation during recovery. As of today, 5/25/26, we still do not have a working chair. For the amount we paid, we could easily have purchased two chairs elsewhere. This company has provided some of the worst customer service I have ever experienced -- terrible communication, constant delays, and limited "banker's hours" support. This company is not worth the stress, time, money or energy to deal with. I am sure there are many companies out there who know the value of customer service!

I got a catalog in the mail and called Spinlife that afternoon to order a scooter which I had been…read moreshopping for recently - the price in the catalog was lower than the price quoted even though the catalog was just delivered. We worked out a price and I purchased their "White Glove" assembly and delivery service for an additional $100 and was told by the sale rep that I could get the color I wanted by telling the White Glove rep what I wanted while he was assembling the device - the implication being that I would be with him during assembly, When FedEx sent me a tracking notice it said that the delivery was to Hackensack, New Jersey, NOT my home in New York. the notice also said that the delivery had been delayed, so I called FedEx and they would not give me any information since the delivery name and address were not mine! I called SpinLife and spoke to rather loud and rude woman who informed me that the device was being delivered to the "White Glove" shippers where they would assemble it and the delivery it to me - a rep would call me when the scooter arrived in Hackensack. So much for telling them what color I wanted! The obnoxious woman then told me that all this had been explained to me in detail by the salesman when I placed my order - IT HAD NOT BEEN EXPLAINED and the salesman's implication was totally different from the actual arrangement. FedEx notified me that the scooter was delivered last Friday (TWO WEEKS from Ohio to New Jersey) and I still have NOT heard from the White Glove representative despite my purchase having been two weeks ago. I paid roughly $1600.00 for scooter, warranty and White Glove Service which seems like a huge waste of money from where I stand at the moment right now... and even if it all works out in the end I will still be very unhappy about their horrendous customer service and shady sales techniques!

My son broke his foot and needed a knee scooter right away. J&J was immediately helpful and…read morecommunicated quickly and effectively. They're so kind and helpful. I love supporting this local business!

Do not waste your time at the big name furniture stores. Trust me I checked most out. I finally…read morebought a lift chair at J&J. Price was FAR below others. Lot of options on the remote and their knowledge of various types of handicaps helps put in the right seat. Wont go in my aches and pains jussaying Im incredibly savtisief with my chair. Knowledgable staff, great price, great delivery and set up (no charge). Check them out

Not able to call them. Voicemail not set up. Very frustrating and Web page gets a 404 error too…read more I need to rent a scooter

After attending the Hartford Fair for two days and renting a scooter both days I cannot praise this…read morecompany enough! If it were not for their scooters and their customer service I would not have been able to enjoy the fair with my family for one day let alone two days! I cannot wait until next year to be able to come back and enjoy even more days with my family!