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    Ask the Community - MobilityWorks

    Numotion

    Numotion

    (20 reviews)

    $$$

    Called Numotion for a power wheelchair repair. I asked how quickly they could perform the needed…read moreservice. They told me it would be months, at a minimum, as they needed to direct the repair order through insurance. I told them there was no insurance involved -- that i purchased the chair on my own, and repairs would be a self-pay. They told me rules were rules, and they would need to submit to my insurance regardless. I assured them my insurance would deny such a claim, and they told me that was fine, I would be permitted to self-pay, but only after they had an insurance denial in hand. How does this make sense?

    Ordered a wheelchair that has been seemingly broken ever since it was delivered with the wrong leg…read moresupports. Ever since I am constantly jumping through hoops to schedule repairs for things like missing bolts, broken straps, supports, etc. At one point we were waiting for a repair for over a month only to have the manager at an Assisted Living Facility find out that there was some sort of co-pay for about $11 due that Numotion insisted was paid prior to sending out a technician to fix the wheelchair. I had no clue there was an outstanding co-pay, no phone call, no email, no bill sent, just a broken wheelchair on account of $11. Some how this company managed to bill me over $3,000 for the wheelchair but can't bill me a $11 co-pay or at least make me aware there is a co-pay before they will send a technician. Sales people were cordial, but it has been down-hill ever since.

    MobilityWorks - mobilityequipment - Updated September 2026

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