I fired this office after ~15 years…read more The front office customer service is consistently poor, and I've had a botched skin cancer procedure. I knew it was time to move on a few years ago, and I'm sad I put it off until the latest round of poor customer service. Really happy with the recommendation I've received and if you resonate with my experience, I suggest voting with your dollar as well.

I had 3 meetings under 15 minutes. $450. And I still have…read moreEXCEMA. I thought the bill was a prank. Now they are suing me.​​​​

I love Dr Papenfuss!! He is smart, innovative with an amazing heart! He is young and I look…read moreforward to many many years of being my doctor!! I recommend him to everyone!!

From the owner: WELCOME. Were glad youre here. Midwest Dermatology is your full-service dermatology practice,…read moreserving patients in Omaha, Bellevue, Papillion and Norfolk, Nebraska. For three decades, weve been your go-to resource, specializing in the diagnosis and treatment of skin diseases, skin cancer, cosmetic dermatology and laser treatments. What sets us apart are our top-notch physicians, who deliver great results at every visit. You can count on them to get to the bottom of all the hard-to-treat dermatology conditions that affect your skin, hair and nails. Thanks for considering Midwest Dermatology. We hope youll always think of us when you need help keeping your skin healthy and looking good.

From other reviews, and my experience I can tell you the one thing in common with unhappy clients -…read morethe money gouging. As many others who have written reviews, I too felt I was taken advantage of at this practice. After being told I paid in full I received a near $700.00 bill. Flabbergasted, I called and talked to Wendy who then took no accountability and blamed my insurance for the "miscommunication". After waiting weeks to hear back from Wendy about reducing my bill, I finally reached out again to hear the same answer back about it being my insurance's fault. Hours of phone calls and emails and I can tell you, it was indeed not my insurance's fault - the practice completely misquoted me. Sadly, I would not recommend. Paying an out of pocket cost I was not informed of tells me that this practice focuses on the dollars in their pocket rather than the care their patients receive. The lack of transparency about payments is unethical and they need to change how they quote immediately. As someone who herself has compiled quotes in a medical office, there is no excuse for this. This is the simplest form of bait and switch ploy. To back this 1 star review up even more - my whole experience was anything but smooth. I had three moles removed the same day. It felt rushed and pressured. I didn't even know I was getting them removed that day until billing came in. One mole was on my foot. They did not stitch and wrap it properly and I ended up bleeding through my shoe in Walgreens picking up my prescription. This then led me to passing out in Walgreens. Yes. So fun. I called the Dr. to say I didn't think the bleeding was normal. They had me come back and offered to add more stitches to the toe RAW! No numbing! I declined saying that sounds painful and preferred it to be wrapped instead. The healing process was anything but pleasant but the stitch removal was one of the most painful experiences of my life. The type of pain you grimace just thinking about for days and weeks later. Honestly, the pain from the suture removal comes second under kidney stones for me. I didn't expect this experience to be pleasant but I certainly didn't expect it to be this traumatic. So no, I do not recommend.

Dr. Daniel is excellent. He's kind, very knowledgeable, and really cares. I have seen him for…read morebotox, acne, lasers, sclerotherapy and skin check / mole removal and would recommend him to anyone looking for a dermatologist. Its a nice clinic. My sister sees Dr. Joel for medical derm and says he is great too.

They are always friendly and courteous. Staff seems to enjoy their jobs and have smiles on their…read morefaces while working

great i walked in at 9:00 filled out the usual paperwork. I had a 9:15 appointment, they called me…read moreto come into the office at 9:15 . Dr in the room 5 minutes later ( when does that happen) we discussed treatment. she was to the point, but nice, fast, friendly. I think Dr. Darling was excellent. She is busy. a Dr recently retired. So she didnt stand around and chat but she took her time with the procedure and I will certainly use her as my dermatologist.

Excellent dermatologist!! I've only been there a couple of times but was very pleased with the…read moreoutcome. Had several lumps removed from the top of my head. Great follow up.

From the owner: When it comes to treating moderate-to-severe skin conditions, turn to Dr. Melanie Ortleb, MD, with…read moreMOD Dermatology. This dermatologist in Omaha, NE, is committed to providing high-quality skin care for patients of all ages. Dr. Melanie Ortleb, MD, with MOD Dermatology helps those living with chronic skin conditions get treatment and relief. Dr. Ortleb is a board-certified dermatologist and a member of the American Academy of Dermatology, the American Society for Dermatologic Surgery, and the Nebraska Dermatology Society. Whether you're dealing with persistent acne, eczema, or psoriasis, you can count on this dermatologist to develop a personalized treatment plan designed with your health and goals in mind. Using state-of-the-art technology, this dermatologist offers a full range of medical, cosmetic, and pediatric services. Dr. Ortleb also takes a collaborative approach with the rest of her team to ensure patients get the treatment and care that they deserve. Whether you're living with a lifelong skin condition or need a routine screening for skin cancer, this dermatologist will always put your needs first. In addition to treating skin conditions, this dermatologist also offers safe and effective surgical and cosmetic dermatological services. From skin cancer treatments to custom skin rejuvenation treatments, patients can count on Dr. Ortleb for high-quality care...

I've been coming here for many years for skin checks and the occasional lopping off of something…read moresuspicious. Joyce is my go to PA, and several of my friends see her too. Today is an example of how exceptional they are. I was inadvertently 1/2 hour late for my appointment. They send you plenty of reminders, but I read my calendar wrong and showed up late. However, they were still able to work me in, for which I was grateful. They are professional and courteous. You can't go wrong here.

I've been coming to Joyce Sumner for years and I can't imagine going anywhere else. The practice…read morehas always been great, friendly and fast check ins, easy scheduling and rescheduling, and if there's any problems they've been helpful in resolving them. Aside from the helpful admin experiences, I've always had great dermatology care. Joyce is wonderful!! She somehow remembers details of my life even though I'm only one patient out of so many she sees just once a year. I recommend her to anyone looking for dermatology, however Greg Morrison is also a great option for a provider here. I mostly do yearly skin checks but have also had procedures done (mole removals) and allergy testing. The allergy testing was thorough and Joyce set me up with the CAMP app which helps me determine products that are safe for me to use for my allergens. The copay for my insurance is $40 which seems appropriate but each insurance will vary as to price and coverage.

Dr. Debates listens, gives you choices when applicable and is kind and unhurried. Great experience.read more

Best Dermatologist in town. Has a great bed side manner and treats his patients with the upmost…read morerespect. Always willing to get you in, if you have a worrisome spot. Very nice. His staff is always welcoming. Very nice atmosphere.

Don't waste your time. Dr. Darling saw me ahead of time (great). Had me remove my shirt for a…read morefull-body exam. She didn't even bother with an exam; just sprayed a few spots on face, ear and forehead; then said "see you in 6 months" and was on her way. She spent less than 2 minutes with me, instead talked with her assistants during the session. She did not even ask if I had any concerns (which I did). Going back to my previous dermatologist. No more Midwest Dermatology for me.

I beg you all to NOT go to this dermatologist. I went in for a regular checkup and ended up having…read morea $200+ bill on my account. The office made no means of contacting me after I obviously never got their mail - could have shot me an email, phone call or anything. I ended up finding out this balance was on my account (2 years later) when I just tried to book another appointment - they claimed I had surgery last time I went in. I ended up finding out they classify an untrained person digging on your skin, surgery. The Dr was not even in the room when one of the females in the office was showing another how remove "Milia" - a tiny dot on my face that I was hoping the Dr would look at. She actually ended up making the situation worse & I even recall her laughing and verbally stating how hard it is to really get it right. I now have scars on my face from this visit and a $200+ bill on my account because of 2 unprofessional females digging around on my face, claiming it was surgery. I wish I could give this place a zero star rating - I read these reviews before I came here & still didn't take their advice. Save yourself the time & unprofessionalism by avoiding this clinic.

Okay, so I have a pretty confusing view on this place, but to be fair they did an amazing job with…read moremy skin treatment. Dr. Darling and her nurses were very professional and to the point. The front desk staff was super friendly and helpful. The only reason I am giving this place 3 stars instead of 5 is because they sent me to collections the day before my last appointment, which I had no idea I even had a bill due, but would've been happy to pay that next day on my appointment. When I arrived for my appointment they asked for more info than usual and said they have a new system. They didn't say anything about a bill due, which if they have in the past it completely slipped my mind because my appointments have been months and months apart. I've had many different bills in the past few years, it's hard to keep track of which ones the insurance takes care of and which ones require a little more. When I called billing they were very defensive and seemingly had no customer service skills whatsoever and left me never wanting to return to Midwest Dermatology again, which sucks because I never really had a bad experience so far. Granted I should've updated my address, but because I am a student and still under my mothers healthcare plan, I was pretty sure they were all going straight to my mothers address. I even told the lady in billing I'd be more than happy to pay and not arguing whether I owe or not, but that it just seems really messed up that I got sent to collections one day before my next appointment. She couldn't even apologize for the inconvenience or for the system being new to have caused extra confusion. To me that's all this is, is an inconvenience because at the time of my appointment I was doing well financially and now a debt collector is calling me right before Christmas. My appointment was only 5 months ago?! like what?! I asked to speak to a supervisor and got sent to a voicemail. Maybe the supervisor will call back and change my mind. If I could rate the billing department on its own I would give them 1 star for interrupting a customer, lack of understanding, and just poor customer service. Plus wouldn't it make more sense to just have better customer service especially if I was offering to pay Midwest Dermatology directly? That would save them from having to pay debt collectors a 30-50% cut. I still can't believe the way their billing department was talking to me, the polar opposite of my experiences so far. Just wow... I asked billings when they called me and was told they called in July, but that I didn't have a voicemail setup, they sent me to collections late August without ever trying to call again. They could've done a little more in my opinion. Which is all I was trying to tell the lady, but all she could do is argue back and force while I tried to get her to understand why it seems messed up to me. Update: the billing supervisor never returned my call, I paid collections who were surprisingly friendly and had better customer service skills than this billing department. Best collections agency ever lol If it wasn't for billing being so rude, I would give this location, it's staff, and Dr. Darling 5 stars she's been amazing! I would gladly recommend them all to everyone for being so friendly, and professional, but I will let everyone I tell know to watch out for billing issues. It's unfortunate that their billing department is like that because other than that I have been thoroughly impressed!

I have been a customer for YEARS. My sons were even treated here when they were in high school 20…read moreyears ago. I just used their online portal to schedule an appointment with Dr. Madson for June 3rd (one week from today). A few minutes later, they called me and said that since it had been 3 years since my last appointment, I would be considered a new patient. The first appointment they had available for a new patient was July 31st - over 2 months from now. I told them never mind - that I would go elsewhere. I realize I will probably have to wait at LEAST that long for a new dermatologist, but at least I actually WILL be a new patient.