Ordered a pizza on the app and picked it up for lunch today. It was ready on time and piping hot. Oh and it was delicious. You can get unlimited toppings for $11.99 which is a pretty good deal considering all of the options they have. They have a number of sauces, about 10 meat options, a bunch of cheese options and a ton of veggies to choose for toppings. It's nice that you can pick your own combo to make your perfect pizza. I got a bunch of toppings on mine and it was delicious. It's also big enough to eat for two meals if you aren't starving. The crust is thin but holds up to even a bunch of toppings. read more

MOD Pizza - Pizza Near Me - Mill Creek, Washington

They screwed up my pizza....again. The Tristan pizza. Pesto and peppers were missing. Awful! Didn't have time to go back. It was an order to go. read more

Love this spot. Great food, fast service, fair prices. However, they do not recycle or compost! It feels gross and ethically wrong eating here with so much waste. read more

Slow slow slow! I have never made it out of this location in less than 45 mins. Last time I only ordered a single pizza to go and still took almost an hour. read more

MOD used to be one of my favorite places to go with my family. After two less than stellar experiences back to back last year (incorrect order and a separate quality issue - they did make both right) I stopped patronizing them. Tonight, my spouse is out of town and I didn't want to cook so I decided to order salad and a pizza online. I submitted my online order at 6:17 and got an email that said it would be ready at 6:30. As I was just a few doors down, I was there within two minutes and checked in at the front with my name and then again at the counter where you pick up your order. I watched person after person come in order and get their food. 6:30 came and went, 6:40 came and went. I was trying to be patient but then I was the last person there. I finally approached the staff member at 6:47 and politely asked if my order got lost. He said he thought so and he was going to go look for it. Lo and behold, somebody had put my order on the wire shelf and it had been sitting there for "at least 15 minutes" getting cold. No one called my name (two staff members were already told my name anyway) no one bothered to investigate why everybody else was getting their first. While the staff member was sincerely very kind and offered to remake it and offered me a free beverage, I declined both because I had already been there for over 30 minutes, I had two small hungry kids at home, and honestly, the whole reason I went there in the first place and gave it another try was because I needed something quick. I didn't have another 15 minutes to spare. I almost never go out to eat and when I do, this happens. I know, I know. First world problems. Sure, my salad tasted fine, but it wasn't the cold crisp salad I was craving and was missing the basil I asked for. My pizza tasted fine but of course, it was cold. I really want to support these guys because the staff truly is the nicest and the store seems to do a lot for our community. I'm just so tired of being disappointed. Wah wahhhhh. read more

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Pizza here is always really good. We go at least once a month. Service is usually pretty quick kind of frustrating when they put your sides on top of your pizza, but that obviously doesn't affect the taste. We will continue going once or twice a month. read more

MOD Pizza - Cheese bread, pepperoni pizza - Pizza Near Me - Mill Creek, Washington

Their super thick crust is vegan. I really appreciate the unlimited toppings. Makes for an interesting pizza at an affordable price.

Casual fast service pizza chain with great value, easy access, and awesome vibes! The food is fresh and as simple as you make it, and the staff is on the younger side helping maintain the uplifting/energetic atmosphere. They can get busy and have a single pizza oven, but they also take online orders for ease at pickup. A super great alternative to the red and blue chains that advertise everywhere. read more

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As an update nearly 10 years later, i am still often refused service. Before I was able to make excuses for the lack of service but will no longer visit again after I had to ask another white customer for help getting served. POC don't come here lol. read more

Another fantastic review. These people are fully staffed with no wait and super busy. The pizzas are great if you like thin crust. And what A GREAT PRICE! Thanks Mod. read more

MOD Pizza - Me. Hi Mod. - Pizza Near Me - Mill Creek, Washington

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We really enjoy MOD but today we were totally turned off by one of the employee's hair being in long loose ponytails as she made food. What made it worse was she was moving her head side to side constantly causing her hair to swing over all the food. We brought it up to someone who said they were a supervisor who did nothing about it even after working next to her for 20 mins and never address the situation. read more

Prior to a few days ago my husband hadn't tried MOD pizza, so we ordered takeout from the Mill Creek location. We really appreciate the vast options for every preference in our household. Takeout customer service was as expected, our order was packaged and ready for pickup at the time of our arrival. We really enjoyed our meal, the salads were extremely fresh, the pizza or cheese bread were loaded with toppings, not a lot of bread. We would order from this location again, and recommend if you're seeking fast food that's not soaked in grease. read more

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MOD Pizzas are always amazing, but this store puts too much sauce on top, which kind of disrupted the overall flavor. A little less sauce would have made it perfect, but still a good experience overall! read more

I have never been to an actual location, but I ordered a pizza and garlic cheese bread via Uber last night. (Im from California) I'm happy to report that it was mighty tasty. I really enjoyed creating my own! The prices were decent and easy to following online. When I received my order it was well packaged and still warm. They gave me enough red sauce for dipping and good amount of toppings. I did not receive napkins or packets of red pepper flakes...not sure if that's something they do? read more

MOD Pizza - create your own! - Pizza Near Me - Mill Creek, Washington

This is specific to the Mill Creek store. Food is excellent. I love the pizzas and am even willing to deal with the service to get one. The staff however leaves much to be desired. For being such an "inclusive" place they sure are bossy and unfriendly. The service is slow and one person in particular was the "glass ledge police" making sure you put NOTHING on it, not even a drink. She stopped an order to come over to the other end of the location to scold me and point out an ambiguous sign. I miss the days where service people were kind. read more

Small pizzas with not a whole lot of flavor. Very convenient to order online and pick up but nothing else really made it worthwhile unfortunately. read more

Insanely busy around dinner time. Waiting in line to order plus waiting for your pie to cook can take up to 40 minutes! Lots of people ordering ahead as well. Still, employees are friendly and are working hard. It's a good MOD pizza location. Cannot speak to the disparity between ordering in person and ordering ahead. We thought toppings were generous while we ordered in person. read more

I went in a couple times to eat and I noticed the owner is always there, friendly attentive and helpful. But.....The owner also sits in the eating area full time and appears to be micromanaging or helicoptering his employees. I always pay for my drinks despite if I get food or not. The owner gave me a disappointed facial expression when I ordered a drink and not a pizza. It made me feel shamed because he was not making that extra couple dollars sale. read more

Great customer service by everyone single employee! Was greeted as soon as I walked through the door! I really appreciate them still serving me even though it was the end of there night read more

MOD Pizza - Pizza Near Me - Mill Creek, Washington

I ordered a salad for delivery on 4/29. Upon my second bite, I felt something puncture the roof of my mouth. Once I pulled it out I discovered it was an acrylic nail. Instant panic and debate on a trip to the emergency room but had to go to work. I reached out to this location, they were aware of which employee it was and said they would notify corporate and I should expect a call first thing Monday morning. I sent corporate an email as well detailing the incident and including the picture of the nail. It is now Wednesday and I have not heard back from them and was still charged for my order. I think 4 days is plenty of time to have at least received a credit for the order or a call from corporate, hence the review. read more

MOD Pizza - An Acrylic Nail that was in my salad and punctured the roof of my mouth. - Pizza Near Me - Mill Creek, Washington

I did the curbside pickup. Placed order and went to the parking lot to pick up. I actually was parked right in front. When placing the curbside order they ask the make model and colour. We arrived maybe10 min early so we waited. I noticed people sitting and standing at the tables. I was shocked especially during the Covid19 pandemic. I saw maybe 10-15 people waiting. Shocked! 10 minutes after my scheduled pickup I called. Associate Jackie called we verified my and it was ready however sitting in the window. Jackie was pleasant saying we needed to call and let them know we're there. Jackie was pleasant and efficient. I may have given more stars but with the lack of masks and gloves being used I cannot feel I could. Will I be back? Yes but to this location. read more

1. Thank you for being open 2. Thank you for being fast 3. Cauliflower crust is delicious 4. I'd recommend ordering 'extra' ingredients as they go light on toppings. read more

MOD Pizza - Pepperoni Pizza - Pizza Near Me - Mill Creek, Washington

I've normally not had a problem here, but I had to write about my experience today. Let me start by saying it was super busy, probably because of the dine in fundraiser. None of the employees were really that nice. I assume it was because they aren't used to handling such a rush and they were stressed out, but then they need to be trained better or perhaps they should get a different job. I used to work at a restaurant that had to be fast service and we were super busy all the time, and we never had the attitude these employees had. If you can't handle a rush of customers, you shouldn't be in customer service. Anyway, their attitude isn't what my gripe is. My daughter and her two friends decided to sit outside in the front patio area. They decided to sit outside while i was waiting for our pizzas, and once they went outside they never touched the door handle to go back inside. So i get our pizzas, and go outside. Nobody touched the door until i pull the handle to go back inside to throw some napkins away. As i do, the bottom part of the handle slides and the lock comes off. So the bottom part is no longer screwed into the door and only half attached. As i scrutinize the door trying to figure out what happened and how the lock slid off, Literally within less than 10 seconds so i still didn't really understand what happened, an employee who was outside and walking by said they'd take the lock from me. I thought that was that, but then about a minute later, an employee comes out and tries to blame the kids for breaking the door. I told her no, it must have been like that from someone before me, i just pulled it like normal and it twisted. So she then went back inside and another couple minutes later another employee comes it and tries to blame me for breaking it. "Oh come on " he said after i explained again, it must have been like that i just pulled open the door. He didn't believe me, i could tell. If you have security cameras, use them. Look at what actually happened. I've never been blamed for anything like that before, and i left seriously stunned! Just because i find it like that doesn't mean I'm the culprit. They had such a rush, how many hours had it been since they'd been outside? How many people sat out there before we did? The actual guilty person probably broke it discreetly then left quickly, leaving the next person (me) to deal with it. This was one of my favorite places to eat, but after this i don't expect to patronize this place again. I'll go to the Everett location. read more

Let me start by saying that I supplied feedback/complaints to the business several times before leaving a review. I haven't seen any improvement, so here is my review. With a start like that, why even three stars? Because overall the flavors are good. Most staff members are friendly. That's. About. It. Plan to have the wrong ingredients added or the correct ingredients missing with your orders. Expect the pizzas to appear to be sliced by a drunk person, erratically different sized slices, most likely not cut through.....at all. I've started the game of "guess what ingredient will be missing and/or added!" . They seem to provide very little of the seemingly more expensive ingredients. Tonight we ordered a very simple salad with three ingredients outside of the lettuce and dressing. Well, we had to pick out the fourth ingredient throughout the salad. The ingredients we actually ordered were slim in quantity. My pizza of course was slacking on the ingredient side. It actually wasn't cut through at all! Some of the crust was burnt, but the dough on the bottom was near raw. I think it's a management problem. Whenever we order online, the system says it'll be 17 minutes. It's never 17 minutes. We sit and wait, with others. I'm sure that puts pressure on the employees to rush. This restaurant is consistently wrong in their orders. We've given them chance after chance because they are the only Mod Pizza close by. But, I get so frustrated with every wrong order that that may change. read more

This MOD Pizza location is large, staff is friendly, and food is good. If you've never been to MOD, then understand you will be getting a thin crust pizza that you design yourself. MOD means Made On Demand, and your pizza is just that. You select from over 30 toppings, or choose from a predesigned list. The thin crust pizza cooks in a matter of a minute or so, so you will get your food fast. And the taste is decent. In fact, it's good. And this location has the system down to an art. I also like supporting this business because they try to hire people who need second chances. They don't cut them much slack if they are dishonest, but they do give them a second chance and even allow for mistakes that an employee owns up to, corrects, and strives not to repeat. It's good to have businesses with that kind of mission. This location can get busy, but it's also large enough to handle the surges. Overall, a good pizza at a decent price from a company with great values. read more

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Something changed there. Too spare with the toppings. Cheese missing on the Dillon James. Cost cutting?

This place is really cool! Pizza is fantastic and reasonably priced. They have a rule where they don't charge you for toppings so you can get everything on your pizza if you want! They have cool unique options you can choose or you can just build your own. It's like a subway but pizza. Cool, modern atmosphere with high quality eating areas that seem really clean. They accept Apple Pay. Workers say hi to everyone that walks in and are really helpful with the whole process. They are really friendly and personable and you don't feel like they're rushing you to hurry and order. Unfortunately, the line moves pretty slowly. With pizza being their core competency, you'd hope they would be a little more prepared to crank out pizzas but there seems to be a lot of bottlenecks in their process. The biggest being the oven. It took a while for my pizza to get into the oven. The utilization rate of the cooking process is high. Maybe a bigger oven or an additional one would help get orders completed at a faster rate? It sucks to see all these pizzas prepared and ready to go, but creating all this slack time while they wait to be placed in the oven. I'm really just brainstorming out loud here, I understand these are big changes. But there is definitely room for process improvement. read more

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Good pizza for what it is. Love that you can get anything you want on the pizza. Very friendly service but they get very busy so make sure you order ahead online or give yourself a lot of time. read more

There's a lot to like about MOD: cost, consistent quality, cool staff working hard and maybe even having fun. The thing that sucks about this place is the ordering process. The last two trips in here we ordered online selecting a time for pickup. The first time they were running 30 minutes behind. What's even the point then? This time I'm waiting with barely a line of three people and the order wasn't even started when I arrived - why give them an hour heads up if they're just gonna make you wait to even start the thing on arrival? Good on them for the good attitude and for cancelling and refunding our money for the first occasion, but just don't set us up to be disappointed. I would give it fewer stars but it's a pandemic and we're all trying (I hope). read more

We were at MOD for a school fundraiser, which is a win because pizza and supporting our school. I love a business that gives back to it's community! The whole MOD concept is great and I love the prices (seriously got 5 pizzas ...3 mini and 2 MOD and a couple San Pellegrinos and only $40?!). Where the MOD concept sucks is when both parties in front of you order exactly what they want multiple times (aka non-Classic pizzas) ;) I'm joking as of course we all want our pizzas exactly how we like them but it can make the line grow. Fortunately there were only two parties in front of us and not several like I saw when we left. I also lucked out as the kiddos were in tow and they did such awesome waiting (trust me...this is challenging for one of mine in particular to the point we rarely eat out as a family) that we opted to dine in....Shocker! And it was fabulous. It gets loud in there so you really have to be vocal to make sure your order is correct. No customer service issues as it was busy and they were moving, but I did have to repeat my order several times as it got passed off to the next person. Luckily it was simple so I could keep it straight. The kids remarked on how much they loved the music and I agree! My jam is the Caspian....gorgonzola, chicken, bbq sauce, red onion...did I mention gorgonzola?! ;) Next time the hubs will be coming back with us and we'll enjoy some of their great local beer and wine selection with our pizza. I also want to try the Cauliflower Crust which I've heard great reviews of but just didn't want to complicate our order on a busy night. read more

MOD Pizza - MOD Caspian...mmmmm gorgonzola! - Pizza Near Me - Mill Creek, Washington

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I love Mod Pizza in general but this location gets 5 stars for the amazing staff and welcoming atmosphere. Everyone is really friendly which makes me enjoy coming here for my lunch. I have an odd sense of luck with timing as I'm usually here during non-peak hours but my custom pizza is always cooked to perfection. read more

It makes me so happy to see how MOD is growing! A place where the food is fresh, the staff is happy and the drinks are amazing! I now have a ring of Mods around my neighborhood, and I couldn't be happier. My son and I came here with a gift certificate given to us by a friend, and we were excited to see this Mill Creek location. As usual, we were greeted by the pizza artisans when we walked in the door, and we're immediately impressed with the open airiness of the floor plan. Of course, there were the MOD accouterments -- wall of stickers, photos and plenty of seating. I already knew what I wanted; a MOD Maddy (basic cheese pizza, or as I like to call it, the base pizza. I added artichoke hearts, roasted garlic, mushrooms, and Gorgonzola cheese. I noticed roasted Brussels sprouts after I completed my order, and vote to try them next time. I must say, if you don't like thin crust, this may not be for you, but beyond that, if you don't like the pizza, it's not the restaurant's fault, because you choose your own toppings. From prep counter, right into the wood fired oven, the pizza is made right in front of your face. But, let's talk about the beverages now. Beverages are plentiful - a selection of teas and lemonades -- I am addicted to the caramelized pear iced tea, and cannot get enough. But this time, I decided to start with the marion raspberry lemonade. YUM! I bet it would be great mixed with the plain iced tea. Must try that next time! I also want to say the ice is my favorite kind. It's the fine, more chewable kind, rather than the cubes. THAT is why this will be my MOD of choice. Our pizza arrived, and was gorgeous. I was so enthralled with my pizza that I didn't see what my son ordered, but I know he inhaled it. My pizza was amazing -- perfectly baked with an amazing marriage of flavors! All in all, this is the best of the chain. Clean, well-managed and fast are key words to describe this place. The staff is sooooooo friendly and welcoming! Oh yeah, and they laugh at my usually bad puns! So, for amazing pizza, out of this world beverages and great service, this is where you want to go! read more

MOD Pizza - Basic Maddy with spinach, shrooms, roasted garlic, artichokes and Gorgonzola. That's a Marion blackberry lemonade in my cup. - Pizza Near Me - Mill Creek, Washington

I was so excited to get a thin crust pizza, reminiscent of a new your style pie. When I arrived, I did not have to wait very long to place my order. I was able to ask for specific toppings. When my order was placed there was no one at the cashier counter. So I sat down and waited for my pizza to be done. When the gentleman called my name, I went to go pick up my pizza. He asked if there was anything I wanted else on top of it. I asked for some fig balsamic reduction to be drizzled on top. Unfortunately he drowned my pizza in the fig balsamic reduction. The pizza is now devoid of all flavor except the fig balsamic. When I went to the cashier, the guy asked me "did you not pay yet?". I said "no". He said "usually you pay before you pick up your pizza". I didn't say anything about the fact that there was no one there to accept my payment. I apologized and offered my payment. When this place first opened it was amazing. I'm not sure I will go there again. I love thin crust pizza and there aren't many places in this area to get it. Oye vei! read more

MOD Pizza - I'm eating it because I paid for it. But I wouldn't get the balsamic fig drizzle!! - Pizza Near Me - Mill Creek, Washington

This particular location of MOD Pizza is so hit or miss. It follows all of the franchise standards of all MOD Pizzas in employment and pizza setup. But you might get the order correct or maybe not. They may remember the pesto finish, they may not. They may be polite and friendly, they may not. The tables may be clean, they may not. Follow the pattern? Having said that, I like MOD pizzas. I like the thin crust, and the single price regardless of the number of toppings. They have a decent selection of beverages, both soft drinks and beer/wine. I like their little no-name cakes. It's just at this particular location has no real consistency in anything they do. read more

Fresh ingredients and great quality! Super fast and efficient. Recommend ordering online on peak days and times otherwise quick and easy!

When it comes to a fast pizza that is not very expensive, Mod is the choose. I like the variety that you can get and that extra does not cost more. As a family we get build your own. read more

MOD Pizza - Build your own. - Pizza Near Me - Mill Creek, Washington

Can't ever go wrong with MOD Pizza! I mean $7.16 for a personal pizza can not be beat! You can choose one of their 11 pizzas, and modify as much as you want. Minus this, add this.... Or if you want to build your own from scratch that's cool too! They have a variety of sauces to choose from. I always get BBQ but I need to try the white and pesto some time!!!! The Caspian is my fave. It has BBQ base with chicken, Gorgonzola, mozzarella and red onions (which I skip!) I add Canadian bacon and bacon to the Caspian! It's fantastic! ***************** The only suggestion I have for MOD..... For the love of god, please add ricotta to your toppings list!!!!!!! Because honestly, ricotta makes a good pizza, a BOMB pizza!!! ***************** Never a disappointment! The staff is friendly! It's very clean inside. I like the new decor of this MOD versus the Lynnwood locations. So fresh and new! Big roll up doors and rustic and modern accents throughout! So glad this one is so close to home! Bonus!!!! read more

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The guy cooking the pizzas touched his face several times then proceeded to put his bare finger over the open nozzle of the topping bottle to shake it before drizzling my pizza. Definitely gross during this Covid-19 scare. He used the wrong pizza cutter on my GF pizza. Won't be coming back. read more

We go 2-3 time a month to order pizza usually they don't have any problem. when I tell them can you please change your gloves as we are vegetarian but today when I told the lady to change her gloves, she would not happy, and the person who was putting the cheese pizza in the box. I was surprised she told me next time you should tell the girl who's making your your pizza to tell her to cut the pizza with a new slicer she was not happy that I told her can you use a new slicer as we are vegetarian! read more

Ordered my pizza and everything was great. Customer service could be better. Came here tonight and the female person behind the counter with a red shirt was pretty rude. Not used to this kind of service from MOD pizza. read more