I can't say enough good things about Susie's Wigs in Laguna Hills. From the moment I walked in, I…read morefelt completely comfortable and taken care of. The whole process can feel intimidating, but they truly went above and beyond to make it easy and stress-free. They walked me through every single step -- explaining the different styles, cap types, care instructions, everything. I never once felt rushed or pressured. They were patient, kind, and incredibly knowledgeable. What I appreciated most was that they let me try on several wigs and really take my time seeing how each one felt and looked. They made adjustments, gave honest feedback, and made sure I felt confident before making a decision. It didn't feel like a sales experience, it felt supportive and personal. You can tell they genuinely care about their clients. If you're nervous about the process or just don't know where to start, this is absolutely the place to go. Highly recommend.

I went there today for the first time. I found the place very clean and organized. The stylist who…read morehelped me was Jenny. She was AMAZING, very helpful but most importantly super patient. She helped me try on many different toppers in different colors and lengths until I found exactly what I was looking for. Thank you Jenny for the wonderful experience :)

Just drove there since I couldn't get them on the phone. They are gone! No notice on the door or…read moreanything. Just not there.

If you are interested in purchasing a wig, don't shop at this establishment. If you are interested…read morein being ignored and insulted; this is the place for you. I went in for the first time today. I was looking around for a while before my daughter and I were acknowledged with a lukewarm " hello girls" . There were two salespeople and one was already helping someone else. In front of every wig on display is a handwritten sign that says DO NOT TOUCH ask for help. I saw a wig I was interested in and asked the woman behind the counter if I could try one on. She looked at me with a surly bitch face and said, If you're truly interested. Well that put me off and I said , if your too busy, I can take my business somewhere else and the old witch said "ok" . That's when the owner, who was helping the other customer piped up and said, she is just helping me today. Here is some advice to the owner of Mission Viejo Wigs. Get a better friend to help you with your business and send your miserable bitchy friend over to your competitors so she can tank their business. Just so you know, I have been wearing wigs for years due to a chronic illness and I spend between $500 to $1000 each on my wigs..... too bad for you and your so called friend helping you out.

I came to Enid after receiving my cancer diagnosis. It was really emotional for me; however, Enid…read morewas so positive, informative and encouraging, that I was soon at ease. She knew right away what style and type of wig that I was describing. Within an hour, I was educated, encouraged, and had my wig in hand styled to my liking. I receive so many complements on my hair. No one knows that it is a wig...everyone telling me how nice I look. Thank you, Enid! I have recommended you and your establishment to so many people, including my primary care physician. Mary Russo

I cannot say enough kind things about Enid and her wig shop. As a cancer patient, losing my hair…read morehas been one of the hardest parts of my journey. I walked in feeling nervous and embarrassed to take off my hat, but Enid immediately made me feel comfortable, respected, and cared for. She sat with me and really took her time to guide me through the process of understanding wigs, especially what would feel comfortable since I don't have any hair right now. I had brought in a wig I purchased online, and she kindly helped cut the lace for me. I was so nervous to do myself because I didn't want to ruin it or end up with an obvious wig line. What stood out to me most was her patience and empathy. She didn't rush me, she listened, and she offered encouragement that truly lifted my spirits. Even though I didn't buy a wig that day, she still spent quality time with me, explained everything clearly, and never once made me feel judged. She also let me know they offer wig washing and styling services, which I'll definitely be coming back for. Enid is professional, compassionate, and goes above and beyond for her clients. I left her shop feeling lighter and more confident than when I walked in. If you're going through hair loss and need not just expertise but also kindness, this is the place to go.

The owner of Charles of Laguna Wigs is Marsha. She is a…read morevery approachable person. When I speak with her about my look and my hair needs, she makes me feel like I'm the only person in the world at that moment. Marsha is a focused seasoned professional. I highly recommend her services.

Marsha, the owner of Charles of Laguna, has been my hairdresser for many years. I trust her with…read morenot only the cut of my hair, but also the color. Marsha is a wiz with color...my hair looks so natural. Marsha is professional as well as friendly. We have a good time talking about various topics while she takes care of my hair. Even my husband now visits Marsha for his hair cut!

I couldn't be any more happier with Adam! He was so professional, and very helpful. I am very lucky…read moreto find someone who has amazing quality of hair. I am amazed by the results!! I will definitely be back and buy hair from him again. I don't mind driving 50 miles, he is worth it. To all the yelpers. - Don't he hesitant, trust me me his hair is the best quality you'll ever worth with. I been doing hair extensions for more than 8 years and I am so happy with Adam. :)

Bad quality hair, tangles constantly, never had this problem with other extensions. Very…read moredisappointed, even with constant oil and brushing it would tangle for no reason sitting still not even moving around.

Customer service was impeccable. Needed my wig for a Halloween costume and was worried it would not…read morearrive in time. I reached out to them and they responded quickly that they were anticipating it arriving in time but could let me know when they had a better idea. They then emails me with updates several times after that without me asking. They also offered to refund me if it didn't arrive in time. Luckily it did and the quality of this wig is amazing as usual.

It's the day before Anime Expo as I write this, and I needed a wig. I emailed them, and they were…read morehappy to hand it to me once I drove out to their office. They seemed a touch tired, but were still very happy to help. And can you blame them when you have last-minute buyers like me? And the wig itself looks great. Hugely accommodating, instant 5-star.

Amazing center with great customer service and best hair quality in Orange County. I drove from LA…read moreto become a client.

After a awful experience at Hair Club, I'm so glad to be at Dermatex. The quality of hair is clean…read moreand beautiful, matching to my own hair and service is amazing, very accommodative owner V. Hands down this is the best hair replacement center in OC.

Just called them... asked them if they have a Marilyn Monroe wig...told they might have a few bput…read more do custom wigs could I send a picture....I said you don't have any pics on your website but suppose I can look elsewhere for a pic...her response was...ok thank you and hung up on me.... boooooo!

Louticia is amazing! She's incredibly knowledgeable and so talented with all things hair and wigs…read more She's also so sweet and patient. She really works with you to make sure you are happy with the end result! Her work is beautiful and I highly recommend her!!