Kelly is amazing!!! Came in for a full set and a gel pedi. Looks exactly like my reference pictures. For a great price - would come again and ask for Kelly! read more

What an interesting time. Pedi was really good. They massage your shoulders after the service, which I was not expecting. It was really nice though. read more

Not a good experience. Not at all able to communicate with us and what we wanted. The pedicure was very unimpressive. Calluses were hardly touched, leg and foot massage was a gentle rub. Polish on the toenail looks like a 8 year old did it read more

The service was amazing, the techs were very nice and friendly, however, they switched me from one tech to another at least twice, and when i got back home and washed my hands, half the polish came off. Not to mention that they didn't trim my cuticles so it already looks like i need a fill in, and the rhinestones are clumped with more glue than needed. I paid too much for these nails, and they looked great once I left, then began to deteriorate. Edit: I went back to get a refund, and the "friendly" people that did them were not so friendly when I requested a refund. The man haphazardly cut my nails off and said, and I quote "We're done, go home, you're wasting time." read more

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Hubby and I had spa pedicures and very pleased with the whole experience, no issues at all and price was very reasonable, I normally have gone to Manassas for pedicures to a couple high end salons, they were great but this one beat them by far! read more

The guy with the blonde in his hair does a terrible pedicure. My polish was uneven and he was pitiful with the massage portion read more

Model Nails and Spa - Poor polishing. Ignore the dirty shoes - Day Spas Near Me - Harrisonburg, Virginia

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Horrible service. They act like you are bothering them when you come in to get a service done. They rushed through everything. If you want a mani/pedi done, someone will stand next to your chair and do your nails at the same time as the person doing your pedicure. read more

Worst service I have ever had. I showed the tech what I wanted and he said he could do it. I explained several times I wanted dip powder, not gel, as I already had dip. He burned me with the dremmel while trying to remove what I had on and I had to insist they needed to be soaked first, then tried putting gel on anyway. I made him take it off and demanded dip. He had it put dip so bad I was almost in tears, another tech laughed and tried to help me by removing the thick, horrendous mess and doing it over Needles to say when I returned home from vacation I had my tech do my nails over. I will never return if I come back to Virginia and I recommend YOU DO NOT GO HERE read more

I went here once before last year and was unhappy because my nail artist took a picture of my nails before my full set but not after. i came back to give it another try and Anna did wonderful. She was kind and sweet. She did exactly what I wanted without judging me. When I come back I want Anna. she was a sweetheart read more

I received a full set from Anna, and she did a fantastic job, I showed her a reference picture, said I wanted them a bit longer, and she delivered!!! read more

Model Nails and Spa - Day Spas Near Me - Harrisonburg, Virginia

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I came in for a fill and a pedicure and left with a $160 bill. Aside from that they were fine. No one speaks English well enough to discuss the outrageousness. They do not do acrylic nails, only gel. I've talked to others that are familiar with them and this is typical. read more

I just in for a gel manicure and they charged me for a full set and when I tried to explain to the person that I just got a gel he kept arguing with me that he told me it was 57 when he just did not. My service only last 10 minutes and my nails are not even at all. This was the worse service and treatment I have had at a nail salon in Harrisonburg! Don't go here unless you want an expensive acrylic set. read more

I went too Model Nails and Spa for the first time and right off the bat they were all very welcoming in helping me figure out what i wanted. It wasn't a long wait at all maybe 15 minutes at the latest and I was a walk in. Thomas did my nails and they look beautiful, they were at my very close to my cuticles but not to where they looked flooded they were in the perfect spot so they looked very natural! They look like my natural nail which I love. Thomas made sure I liked the look of them after every step, which is different from other places i've been too. My nails are very leveled and not bumpy at all, the shape is perfect. Over all a very pleasant experience! (mind you I took this picture a couple days after I got them done.) read more

Model Nails and Spa - Day Spas Near Me - Harrisonburg, Virginia

I consistently go to Lucy and I love her! She's very sweet and does a wonderful job:) read more

Model Nails and Spa - Gel full set of with design - Day Spas Near Me - Harrisonburg, Virginia

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The man was aggressive with the filing and pushed my cuticles so far back that they started to bleed.He proceeded to glue down my skin because it was coming up.The nails are uneven and I told them that I wanted a regular French tip and the man did the exact opposite. read more

Made appointment, was told if I had appointment, I wouldn't have to wait! WRONG! They still took people ahead of me when they came in! I sat! Appointments mean nothing! read more

I needed a fill in and decided to give model nails and spa a try. I was very happy with my service, the gentleman that did my nails wasn't super talkative but he did a great job and that's what matters. My only complaint is the cuticle trimmer he used wasn't sterilized but other than that, it was a great experience. I will definitely be coming back in the future. read more

Model Nails and Spa - Fill in and gel polish done by Model Nail Spa - Day Spas Near Me - Harrisonburg, Virginia

thomas did my nails and i absolutely love them he took his time and even talk to me during my appointment

if I could give this place a zero, I would the guy who did my nails was absolutely horrible. He seem to be in a rush. He scratched up my nails and did horrible and when I tried to correct him, he threw a fit and got really mad and started getting more aggressive with my nails. I had to go to another place to get them fixed. The vibe was completely off in the first place definitely go to California nails in the mall if you're going to get your nails Done. read more

First of all, this place is neat and clean and very large. They have several nail stations and nice looking pedicures chairs. unlucky for me I must've received a technician in training. I was watched other clients manicures, and they seem to be fine but I do not know, so I am giving a review for the technician that I had . for regular clients, please five the name of your technician because the salon is really only as good as its worst technician. First of all I wanted to have my acrylic nails soaked off. I didn't mind if it took two hours or three hours, I wanted them soaked off. I said that on the phone when I made the appointment and I said it again when I talked to the technician, she said, "soak it off" so she heard me. She said soaking dries out the cuticles and then proceeded to take one of the fake nail tips and pry the nails off of my fingers, taking a layer of my natural nail...for all fingers. It was very painful and I jumped at least half the time when she just kept on going, I thought she was going to pry off the loose nails and soak the others. By the time I realized she had no intention of listening to me, it was too late. I had a tight schedule. she did pull out some acetone for me to soak my fingers in for one minute and then pried the rest off ,with the fake nail tip. I should've left at that point, but I didn't because I needed to get my nails done and I wanted hard gel this is one of the fewest salons with hard gel. When I made my appointment, I requested structured gel nail extensions, where a good technician uses builder gel so that you don't have to put on tips, she said they offered that service but if they do, she did not know how. She proceeded to superglue tips on my nails. I've had tips before so at that point I stayed hoping it would get better, it got worse. After applying the hard gel, she had me me put one finger at a time under the UV light to cure. She said for "five seconds" after two seconds, my fingernails were burning, so I pulled them out, but one by one she put the gel on and said put that finger under the lamp. I was so upset I paid and left after she put the color on....and now I am left with 10 finger nails that are uneven and lumpy also she filed down my natural nails even though I asked her not to, I can't say anything about the other technicians, but the one I had, and I do not know her name messed my fingers up, so I will not be returning, unless I know the name of a person who is a good technician. read more

I'd rather give this place zero stars, but that doesn't seem to be an option. The nail tech was lovely and the pedicure was fine, but management refused to honor a gift certificate from their establishment, and I had to pay twice for a pedicure. I'd purchased a $40 gift certificate through a silent auction, came in to use it, and was told no. They refused to honor it and I ended up paying twice. Worst service I've experienced. Will never go again. read more

Paul has done my nails twice and they are perfect. I am 41 years old and have been getting my nails done forever. They have always lifted and fallen off. My nails last for three weeks now and have no damage! I am forever changed! You will not regret it. read more

Ruckersville location: The owner was so rude to me I will never step foot in there again. He actually yelled at me for asking for a touch up on my pedicure. The nail technician checked on my nails 3 times saying "not yet" but the 4th time he checked and said "ok ready" so I put my shoes on, paid and left. I figured I'd check on them in my car before going home. Sure enough they were smeared. It could be because their heat lamp was only working on the left side, so I'm assuming it was the result of faulty equipment. But the owner seriously chastised me for not reading the sign saying it could take 30-60 min to dry and that I should have gotten gels instead. I don't like gels, it's a painful process because my nails are thin and frankly I don't want to pay extra. Please don't give your business to the little dictator. read more

The team accommodated a group of five for mani/pedi (including two acrylics!) and did an amazing job. The pedicures were great (some of us sprung for upgrades- it was enjoyable at all levels). We loved their massage chairs, too. AND my nails look amazing. Overall, great attention to detail, good hygiene practices observed (bags in pedicure bowls, etc) and just a great find for a little pampering time. read more

Model Nails and Spa - Festive red nails with great shape, even color, and no marks. - Day Spas Near Me - Harrisonburg, Virginia

Friendly, clean, and comfortable. Best pedicure I've had! Looking forward to my next visit.

I don't normally take time to write reviews. When I like the product or service I keep going back. And of course, when I don't I normally just walk away. BUT THIS PLACE IS THE EXCEPTION. They didn't just do something wrong. They did nothing right. I asked for rounded nails Mr. James did them square. He cut them WAY to short. And cut into my cuticles making a few of them bleed. When I told Mr. James I was in pain. He laughed at me like he could care less, and customers just need to shut up. They sat us to the side to dry and totally forgot us while taking care of walk-ins from start to finish. So, when I said nothing went right that's putting it mildly. Not only will I never go back, but I will do my best to let anyone I come across at the Hair Salon, my workplace and friends and family know so that businesses like this don't exist in our community. read more

Worst experience I have ever had getting my nails done. I was placed with one of the male nail techs, James. Through out the process, he cut my cuticles a total of 8 times. I received no compensation for the about of times that I was cut, or even consideration as he continued to file over the areas he had previously cut, leading to reopening of the wounds. I asked for dip and proceeded to come out with gel and dip because he decided to "fix" the awful job he did at shaping my nails with the gel. I have come to this nail shop for years and I can say that after this experience, I will not be back. I recommend if you go that you ask for another nail tech who may take into consideration your feelings, considering as the customer, you are paying a fortune to get your nails done how you want them done without the expense of your cuticles. read more

Don't waste your time or money!! I hadn't been for a while and figured I would give them another chance since my other nail shop wasn't available. Won't happen again!! FYI They are pushing everyone to get gel polish so they don't have people waiting for polish to dry "because of covid"... more $$$ for them read more

Wow, I'm honestly a little shocked after reading all these reviews. When I moved back to this area a little over a year ago, I decided to give this place a go since the place I normally went to went out of business. Now it's the only place I go to. I get a pedicure every 2-3 months and they always take their time, and are extremely friendly and nice. I never feel rushed and they always do a spectacular job on my toes. The massages they give are great. You are even given a little booklet and you can choose from a numerous amount of pedicures. They have all kinds, even if you just want something basic, it's there! But they also have more luxurious treatments like Hawaiian and Chocolate pedicures. Never once have they ever tried to up-sale me. The best part is there is usually some kind of sale going on. 10%-20% off pedicure, depending on what time of year it is. read more

I went for a mani-pedi. The man was so rude and pushy. He embarrassed me to upgrade. He raised his voice, just a nasty person. The lady technician was great. I asked her if she would get the $5 tip I put on my card, then here comes the wimpy little man so I asked him. He said he didn't understand me. So I left, no manicure & so pissed. Horrible! read more

Came here after being rudely serviced at Blossom Nail Spa and loved it. They were understaffed and still made room for my party of 3, even though it meant working past hours on a Sunday. Friendly stafd, very accommodating, and great results! read more

Model Nails and Spa - Great gel service! - Day Spas Near Me - Harrisonburg, Virginia

This was my first time at this salon so I wasn't sure what to expect but they are now my go to salon. We didn't make an appointment but they were able to take both of us immediately for mani/pedis (one was acrylics and gel). The salon is very clean, professional and gives you a spa like experience. The polish is all high quality, name brand (OPI, DND, SNS, etc), no mismatch or off brand). The technicians were very detailed (polish covering the WHOLE nail from side to side), thorough, and took their time. I highly recommend Model Nail Spa over the other local salons. read more

Worst manicure in my life. Filing was horrible and nail polish looked like it was just poured on and runny. I tried to reshape myself and she grabbed the file and made it worse. The charge was outrageous for the crap job. Do not go there. Too many good places to spend top dollar! Too many good places nearby that are better and cheaper! read more

Had a group of ladies that wanted to get manis and pedis on vacation. We called and asked for an appointment and they said that they could get us in. We got there and they told us we would have to do two groups of three (which was fine). However, they didn't even start on the first person until over half an hour later. Very disappointed that they lied to us and said they could do our group and then said they were too busy once we drove over there in person. read more

This was my first and most likely my last time coming to this salon. The manicure I received was not the best manicure I've had. They do not soak your hands, prior to trimming your cuticles. Who on earth trims cuticles on DRY nails? Needless to say, they did a very poor job of cuticle clean-up on my nails. The nail shaping was not done very well at all, in fact, barely shaped my nails at all! And the top coat they use is not high quality and caused my nail color to have bubbles throughout the finish. I brought my own nail color, which is a high quality brand that my regular nail tech in a different city uses, so I know that it is not my polish, but rather the technique of the nail tech and the inferior quality of the topcoat that she used. My daughter's eyebrow wax was also poorly done and the wax technician was actually laughing in our faces when we asked her to fix it and had the audacity to hand me the tweezers as if I were going to do her job for her! Needless to say, I will not be back for any more services as the quality simply was not there. On the positive side, Brian did my daughter's nails and they look amazing! The only reason why I'm giving the review two stars is because he did what needed to be serviced. John did her pedicure and gave a nice massage as well, I do highly recommend going to see both men for an excellent experience! read more

Dont go here! yes it's a few bucks off the regular place but i went in for a gel french manicure. Cut my cuticles down too far and started bleeding. That's forgivable....but I left and a few of the nails felt really tight. Figured it would pass but it's now been a week and there are infections under those nails...green and puss....you get the picture. STAY AWAY! read more

While waiting for my sister I could only observe how unorganized this place is and they kept switching service providers on their guests. I saw them take used nail tools from the pedicure station and put in the nail stations which is disgusting! No cleaner was put in pedicure tubs after pedicures. There were dirty used towels laying everywhere as well. I don't recommend unless you are asking for a disgusting experience. read more

Model Nails and Spa - Very dirty with used dirty looking towels everywhere. Apparently they don't clean up well after services. - Day Spas Near Me - Harrisonburg, Virginia

This place is filthy. It is never cleaned. Makes you wonder how clean the tools are.Every surface is covered in old nail dust and grime. Probably bc it's two men and no women at this place lol! Wish I'd noticed that before I was sitting down. Got an ombré with about 400 layers of powder dip. Thick as a brick and the clear coat started coming off the next day. While I was there, 3 women came in complaining that their powder dips had chipped after one day and they all wanted a fix job. Neh'a reply was that it was probably bc he used a nail fungus treatment on her. I'm sitting there thinking, "Ewww, that bitch has nail fungus and you did her nails?" I'm looking around at how dirty the place is and now I'm praying to god that I don't end up with nail fungus!Hollie's Nails is the best I've found so far and I'll be sticking with them. read more

I went here for a pedicure with my roommate on a whim even though I know better than to go to a "random place". Everyone was really friendly, but at the end of the day the paint job was subpar. I honestly could have painted my own toes that well. Less than a couple of hours later and the polish is messed up on both of my big toes and removed on the corners of some of my other toes. And this pedicure was pricy for the area to boot. Holly nails does much better work. This is an overpriced pedicure that was unfortunately not well done. I only gave 2 stars because they took us right away and were friendly. read more

I am not a satisfied customer. I paid 40 bucks to have a toe cut, and the edges of my nails are rough. Of course, like most nail salkns, the English is terrible. Go elsewhere read more