forced to hire a mold inspector after a stain on my wall kept growing. For a year now the building…read morekept brushing it off till mold grew on the surface. lab results came in, MOLD! This is extremely dangerous for my toddler.. the solution presented was "guard for the shower"even with the lab results.. ZERO senses of urgency. all this money to be living in a unlivable unit, smh avoid this building like the plague! they don't care about their tenant safety.

After living here for two years, I couldn't recommend this place in good faith. Here's why:…read more - Awful property management: Easily one of the worst I've ever dealt with and a key reason why living here is unenjoyable. They fail to proactively communicate, email response times can take weeks or up to a month, and they've blatantly lied to me about policy changes. - Butterfly MX: This is the system used to manage the front door. It is broken constantly and down for months at a time. You will not know when it's going to be fixed, nor why it's constantly down. This will impact receiving deliveries or your guests. - Dog owners: Pet owners are allowed to simply let their pets urinate (and sometimes defecate) in common areas. The 6th floor elevator bay and dog run has a smell that only prisons in the third wold know. - Trash/Recycling: While you will be shown trash/recycling/compost chutes on your tour, it's all smoke and mirrors. Those chutes are often off and do not allow you to dispose of recycling or compost in it. Heck the building itself doesn't even compost. That means you're forced to go to the basement anytime you want to get rid of waste vs being able to use the chutes that are there for... I have no idea honestly. - Washer & Dryer: Washer and dryers are in-unit, but they are more hassle than help, specifically the dryer. You have to dry clothes generally 2-3 times just to get them to normal dryness, you have to empty a very small water tank, and it will simply turnoff if it senses the clothes are dry even if they're damp or completely wet still. - Kitchen Sink: Another design flaw, but kitchen sinks are very shallow for no apparent reason. This causes quite the splash zone when washing dishes and is just a cheap cost cutting measure. - Theft: You're told that they have a secure bike room, but that happens to not be the case. I along with many other residents had our bikes stolen from the bike room even though there are cameras, they were locked with U-locks and cables, and the door requiring key fob access. Instead of providing any support, management simply sent out an email notifying residents of what took place and offered no support (sharing camera footage, key fob badge records, etc.). Their response: "we're not an investigative agency" Don't let the rooftop pool and clubhouse fool you, there ain't no luxury in sight here. You will be treated like an inconvenience as a resident, and will quickly learn that what you saw on the tour is far from reality of what life is like living here.

I've been a resident here for four years now, as of this May, and I can honestly say it's been a…read morewonderful experience. Over the years, we've seen a few changes in office staff, but the team we have in place now. Tiasha, Angel, Brian and of course Ray, is by far the best we've had. I truly wouldn't ask for a better group of people managing this building. Now, let me take a moment to brag about Ray because he is truly the heart and soul of this community. Ray is one of those rare people who goes above and beyond in everything he does. He's not just attentive. He's genuinely invested in making sure every resident feels heard, supported, and valued. Whether it's a concern about building updates, or simply greeting you with a smile and asking how your day is going, Ray always delivers with kindness and professionalism. What I appreciate most is how effortlessly he connects with people. He remembers names, details, and conversations, and you can tell he truly cares. Ray also throws the best events for our building. And I do mean the best. Whether it's holiday parties, themed socials, or casual get togethers, you can count on Ray to plan something fun, welcoming, and thoughtful. He makes sure no one feels left out and always finds a way to bring the community together in a way that feels genuine. I also want to take a moment to mention Malana, who used to be our full-time evening concierge. She was amazing! She was always warm, welcoming, and attentive to residents. She made coming home in the evenings feel personal and safe, and she will definitely be missed around here. I honestly wish she'd come back full-time, but I understand and wish her nothing but the best. I'm truly happy and honored to call her a friend. When it comes to maintenance, Martin is hands down my go to guy. He truly cares about the residents and the quality of his work. Whenever something needs to be repaired or looked at in my apartment, Martin is always on it. What I appreciate most is that if he doesn't have the tool or part he needs, he makes it a priority to track it down so the job gets done the right way. His work ethic and positive attitude don't go unnoticed, and it makes a huge difference in the overall living experience here. As for the amenities. I absolutely love them. In my opinion, we have the best view in all of Oakland. From our rooftop, you can see the entire city skylyne, and it's truly breathtaking, especially at sunset. The rooftop grilling area is another favorite of mine; I use the grills every summer for family cookouts and get togethers with friends. But my ultimate favorite space has to be the sky kitchen. It's my go to spot whenever I'm hosting an event. The setup is perfect, the atmosphere is inviting, and it's just such a beautiful space to create memories in. All in all, living here has been an amazing experience, and it's largely because of the great office staff, reliable maintenance team, and top notch amenities. I'm proud to call this place home.

Everything the building is old looking and just feels disconnected from being a cozy place to live…read more The staff was nice but one guy with braids has an attitude problem but other than that not for me.

I've been living in this building for about four to five years now, and if there's one person who…read morehas consistently stood out in that time, it's Chunga, our maintenance technician. With the amount of staff turnover we've had recently, it feels like the sense of community has started to slip away, but Chunga continues to be a constant presence, always stepping up, always showing up, and genuinely caring about the people who live here. Chunga isn't just someone who handles maintenance requests although he does that extremely well and often all on his own he's someone who truly keeps the building running smoothly. It's clear that he's stretched thin, especially when it seems like he's the only one regularly visible and handling work that probably should be shared by a larger team. Still, he takes everything in stride and finds a way to be kind and helpful no matter how busy he is. There was a day when the mail was mistakenly delivered to the wrong place, and instead of leaving it at that, Chunga personally called all of us to let us know our packages were downstairs because a neighbor had brought everything over. That might sound like a small thing, but the fact that he took time out of his already packed schedule to make sure none of us missed our deliveries really says a lot about the kind of person he is. Even when he's not officially working, he still checks in. One evening I was walking through the building and he stopped to ask me if I was okay and how I was doing. That kind of presence and care is something you just don't find everywhere, and it's a big part of why this building still feels like home to me. Honestly, without Chunga here, I don't know if I would still feel the same about living in this community. Over the years we've had some really great staff members. Tyra is still here, and she works incredibly hard to keep everything running smoothly behind the scenes, although we don't get to interact with her as much because she's in the office managing things. Staff like Molly, Paul, Heidi and Amber always brought warmth and took the time to build real relationships with residents. Amber has moved on to manage larger buildings now, and while I'm happy for her, she's definitely missed here. Diego was another familiar face always helpful, incredibly fashionable, and easy to talk to without ever seeming fake. Mo, who used to be the maintenance supervisor, and Jose were also both hardworking and kind, and they helped create a really welcoming environment. But now, it feels like most of those great people have moved on, and Chunga is the one who's left holding everything together. He's doing so much more than what's in his job description, and it's clear to anyone who lives here that without him, things just wouldn't run as well as they do. I truly hope that the management recognizes just how valuable Chunga is not only as a worker but as someone who brings real heart and community to this building. He deserves a raise, he deserves more support, and he deserves recognition for the amount of work and care he puts in every day. We've had great people here, and I just hope we can hold onto the one who's still here making a difference.

I just moved in and I wanted to leave a review because the team here has genuinely made me feel…read morewelcomed and well taken care of from day one. Huge shout-out to the maintenance team, Changa and Esdras, and to David at the front desk. Every time I had an issue, I started by coming down to speak with David, and he promptly called Changa and Esdras to help. The three of them have been consistently friendly, responsive, and genuinely caring, always with a smile and a "no problem" attitude that's honestly rare. On move-in day, Changa stayed past his time to leave just to make sure my key was working and I was fully set up. My freezer had been cracked open while the unit was vacant and ended up frozen shut. Esdras was worried about my food going bad, so while the freezer defrosted he brought me an entirely new fridge to hold my food. Once my fridge was fixed and swapped back, everything was handled smoothly. After that, Changa noticed my floors and offered to have them polished. He even gave me his number and told me to text whenever I'm ready and he'll get all the floors polished. That level of care and initiative is incredible. I also made a pretty dumb mistake and accidentally threw a trash bag down the chute that had clothes in it. Esdras and Changa helped track it down in the massive dumpster and recover it. Seriously above and beyond. As for the apartment itself, I'm really happy so far. The walls and ceilings feel very thick. I haven't heard a single noise from outside my unit. I love my layout: huge closets and a U-shaped kitchen countertop that's super functional. The common spaces also seem really well cared for and maintained. Overall, I'm off to a great start here, and it's largely because of how helpful, responsive, and genuinely kind David, Changa, and Esdras have been. If the way they've handled things so far is any indication, this is a building that truly cares about its residents.

I have lived at Rasa for almost 5 years now and am still loving it here!…read more Anytime I have a maintenance issue they're on top of it (and super friendly, too). Management is also quick to respond, very professional, and actually care about you. The gym, rooftop, and community room is always well-kept and clean. It's clear that the management takes pride in keeping the property in great condition. The location is another huge plus, as it's in walking distance to the lake, grocery stores or BART/busses. Overall, Rasa has exceeded my expectations in every way. It's a place I truly enjoy coming home to, and I would highly recommend it to anyone looking for a comfortable, well-managed, and welcoming living space.

I have been a resident at Rasa Apartments for three years, and I have had a very good experience…read moreliving here. I really enjoyed having a very beautiful and modern apartment. My husband has a disability, and the building (and the neighborhood) was very accessible, with a grocery nearby, and an elevator. The management helped us make all adjustments that we needed, and it was very helpful.

So I wanted to wait to do this review until I got my final move out statement from the Uptown and…read morenow I can leave my final review. Let me just say that I'm really going to miss living at the Uptown. Despite being in downtown Oakland, I never felt unsafe living here. I used to walk my dog late at night and never had any real safety concerns. You may see homeless people here and there but they were all very friendly. I'm from San Francisco so I'm well aware that just because someone is homeless doesn't mean they're dangerous. I loved how secure the building is, you need a key to get into the building and a key to get to any floor in the elevator. That meant going downstairs to meet your delivery person because they don't have access to the building but I was fine with that. I parked my car in the garage for the extra $175 a month but it was worth it because I work from home and didn't want to move my car every 2 hours because of the meters. The maintenance guys are AWESOME! Pretty much any time I had a maintenance issue, they came the same day. Always very professional and helpful. I lived in the 5th floor of the 600 building so I can't speak for all 3 buildings but my building was relatively quite. Besides the occasional noise associated with First Friday, it was pretty quiet. I love living downtown near all of the bars and clubs. No need for an uber, I walked to and from the location. Yes, I walked back home at 2 am to the my apartment on several occasions, sometimes alone. I didn't exactly leave the place "squeaky clean" upon move out because I was short on time and quite frankly exhausted from moving so I anticipated them keeping a big chunk of my deposit. I just got my final move out statement and they charged me $600 and are returning the remaining $1,900. I'm totally fine with the $600 charge because I anticipated the charge being much higher. Plus the remaining $1,900 covers the rent at my new place which is a bonus! The only reason I moved from the Uptown was because I'm saving up for a house and Oakland is just too expensive for me to save up so I needed to move to a city with cheaper rent. But trust me when I say that IF I COULD afford to stay here, I ABSOLUTELY WOULD! Big thank you to the Uptown for making my Oakland living experience so wonderful. Kaylee in the front office is awesome so shout out to her as well.

fire alarm when off in the middle of the night for the third time this month...might be a new…read morerecord. Would love to understand why there is money for electronic door locks that die and lock residents out, but none for more cameras, for more unmonitored places like the stairs....

I am writing to share a review of my recent experience at the Hollis Oak apartment complex while I…read morewas touring the property. I was very impressed with the community and loved how well-kept the grounds and facilities appeared. I also want to specifically commend Dan, who assisted me during my visit. He was incredibly knowledgeable, provided me with several great options, and truly took his time to ensure all my questions were answered. Thank you for the excellent tour and for the helpful information.

I lived at Hollis Oak for three years ( on Peralta side) and overall I had a really positive…read moreexperience. The location is amazing. It's far enough away from Lake Merritt that you don't get constant foot traffic, but it's still close enough that you can easily enjoy it whenever you want. It's about a 7-minute drive to Lake Merritt, and you can also walk there if you enjoy longer walks around the neighborhood. I used to go there often just to walk around the lake. There are also several grocery stores nearby within walking distance, so the area definitely isn't a food desert. I actually lived on both sides of the building, one unit facing Hollis Street and another facing Peralta Street. The Hollis Street side does have larger windows, which is nice for natural light, but personally I preferred the Peralta side. Parking can be a little tricky like most places in Oakland, but there's usually plenty of street parking on the parallel streets. Just make sure you pay attention to street cleaning days because you will get a ticket if you forget. The biggest downside is that the walls are very thin. You can definitely hear your neighbors. However, when I did have an issue once, I simply spoke directly with my neighbor and she was incredibly kind and understanding. The walls are just that thin. There was no hostility at all, and honestly it helped build a sense of community. During my time there, I really felt like I became part of the building's culture. The last week I was living there, new management took over, and I had the chance to meet Daniel. Even though I was already in the process of moving out, he went above and beyond to help me. I noticed improvements being made right away, the common areas were being repainted and refreshed, and he was clearly putting effort into bringing new life to the building. There was a small delay with my deposit check, but Daniel stayed in communication with me the entire time and made the process smooth. He even helped follow up while he was sick with the flu, which I truly appreciated. That level of professionalism and care really stood out. I was honestly sad that I wouldn't get to experience the building under his management because it felt like the place was finally getting the fresh energy it deserved. It's pet friendly!!!

I recently had the pleasure of speaking with Dijah, the leasing agent at Hanover Northgate…read moreApartments, and I was absolutely impressed by her high level of client service. She was incredibly professional, courteous, and responsive, and she went above and beyond to make sure that I had the information on any available apartments and ensure my preferences matched with any available apartments. This was my first apartment search, Dijah was quick to respond to my email and answer all of my questions. She was very knowledgeable about the surrounding area in Oakland, and she was able to give me some great recommendations for the area. I was particularly impressed by Dijah's description of the building amenities and the variety of floorplans. She was able to tell me all about the different features, such as the gym, roof deck and I believe you can take a virtual tour of the apartments and the building....(but don't quote me!) But what really stood out to me was Dijah's warm and inviting personality. She made me feel like I was her only client, and she was happy to help. I would highly recommend contacting Dijah at the NorthGate Hanover to anyone looking for a new apartment in Oakland. Here are some specific examples of Dijah's excellent customer service: Dijah responded to my email within in less than 24 hours, even though it was sent outside of business hours and called me back the same day to answer my questions about the building amenities. I would definitely consider renting an apartment from Hanover Northgate, and I would look forward to working with Dijah in the future. She is a true asset to the property, and she makes the entire leasing process a pleasure. Cheers, Rod Cooper (Apartment Hunter)

I did a walk-in and the staff at the complex were really open and eager to help…read more Special recognition to Angelene Ongpin who gave me the whome tour and information. Thanks a lot Mario

Lived here longer than I lived anywhere - the leasing office management and maintenance staff are…read morealways kind and helpful. Will miss the views!

Hanover Broadway requires an "application holding deposit" of $300 (in addition to the $49…read moreapplication fee) of which they tell you is refundable before 72 hours. What they don't tell you is that it will take longer than 72 hours to be approved. Therefore you're paying $349 to apply.