My experience working with Cham from SuperTec to install a thermostat:…read more A friend had previously installed a Honeywell thermostat for me and it worked perfectly for 1.5 months before a fuse blew. My apartment maintenance reinstalled the original Emerson thermostat, and decided to hire a professional to complete the install. First tech visit: Before Cham installed my thermostat, my A/C was working perfectly with the original thermostat - blowing cold/warm air with no issues. After he installed the Honeywell thermostat, the heat worked but the A/C was NOT working. It was blowing warm air instead of cold. I checked and told him the A/C wasn't blowing cold air. He told me to "wait it out" and "take his word for it" that it would eventually come on. I had to leave for work, so I paid his invoice and just trusted him. When I got home at 9 PM, I set the A/C to 60F when the room was 73F. After running for an entire hour, the temperature stayed at 73F. I texted him at 10 PM to report the A/C wasn't working. Second tech visit: He came back and claimed the problem was low refrigerant levels. He took refrigerant readings with the Honeywell thermostat installed when it was 30F outside. He himself stated that refrigerant levels should only be measured when outdoor temperature is at or above 65F. Yet he took readings at 30F. At my request (maintenance required the original thermostat to be reinstalled for work orders), he said reinstalling the original Emerson would cost $100. I agreed to pay because I thought maybe there really was a refrigerant issue. I paid the $100 (now $250 total invested). He reinstalled the original thermostat and immediately the A/C started blowing cold air. I told him it was now blowing cold air. He claimed it didn't appear to be blowing cold air despite me feeling it clearly blowing cold. He had taken another refrigerant reading with the original thermostat at 33F outside and claimed both readings were "almost identical." The the A/C worked perfectly with the original thermostat and didn't work with his Honeywell installation. If refrigerant was truly the issue, the A/C wouldn't have worked with either thermostat. He then suggested I return my Honeywell and buy a new one to prove the thermostat was defective (not his installation). It was past the return window, so I would've had to buy another $90 thermostat. He said if the new one worked, it would prove the first thermostat was bad. If it still didn't work, he wouldn't charge me again. At this point, I had paid $250 and saw his story wasn't adding up so I hired another HVAC professional. Before tech started work, me and the tech tested both heat and A/C together. Everything worked perfectly. The tech installed the exact same Honeywell thermostat that Cham from SuperTec had installed (the one where A/C wasn't working), and now BOTH heat and A/C work flawlessly.

Never hesitate to get a second opinion. I understand not everyone's skill levels are equivalent but…read morein the course of 3 months and several repeat visits and upwards of $1500 paid out to this contractor the true problem was never addressed. He then suggested either a complete rewiring or a new unit (trying to force us into a new unit as he claimed rewiring parts wouldn't be able to be sourced. Our regular HVAC tech confirmed that it was a simple fix and the furnace has plenty of years of life in it as it's only an 8 year old unit.

Trevon came to my home for a furnace repair. he was professional and friendly. he worked…read moreefficiently and communicated clearly! I will definitely call them again if the need arises!

My wife contacted Sears Heating and Cooling (SHC), after I noticed that our AC was leaking. The…read moretech diagnosed the problem as a sludge build up in our discharge drain. In order to clean our discharge drain he cut the pvc. The tech then used a coupling after flushing out the drain line. I noticed that he did not glue the coupling so I asked him to do so. He indicated that it was acceptable to leave the coupling unglued, which gave me pause, so I proceeded to put a paper towel under the coupling so that I could detect a leak. The tech then agreed to glue the coupling after, he noticed me with the paper towel. As he tried to remove the coupling to apply the glue, the tech broke the p-trap. About an hour later, (after he went to the SHC shop for parts), the trap was replaced, everything was glued, and both of us were upset. I contacted the tech's supervisor the next day, and she defended the practice of not gluing the coupling. To appease my concerns, the supervisor, scheduled a lead tech to come to my house to review the work of the first tech. When the lead tech arrived, I explained my issue, and he also agreed that the coupling should not be glued. He took exception to my point that something as simple as not gluing the coupling, in my mind, suggests that other corners are being cut. After he completed the work, my wife contacted the supervisor again, and she indicated that the lead tech found my actions to be confrontational, and thus, he requested to not be dispatched to our condo again. My concern is that SHC is not following Ohio Code on servicing drain lines which states: While standard joints cannot be left loose or unglued (which risks water leaks, property damage, or air suction break in the trap), the code requires that traps and drain setups allow for cleaning and clearing blockages. To stay code-compliant while keeping the line serviceable, installers use a threaded cleanout cap(which remains unglued on purpose so it can be unscrewed) or a PVC union rather than leaving regular pipe joints dry-fit and unglued. In addition to using a threaded union, I recommend a 3/4 Fernco, and the lead tech dismissed the idea as a more expensive option than just cutting the pvc and dry fitting a coupling. If SHC is not following the code, admittedly/ intentionally, on something so simple, where else are they committing more egregious infractions?

Impressed! Jeff quickly resolved a humidifier problem that another "name" company in town couldn't…read morefind. Don't bother calling around. This is the only company you need.

best quality work around, the men take pride, quality, and the time to ensure the customers are…read morehappy. I'd recommend them to anyone for all your HVAC needs

I've used Bob at Ameritron twice to get my 24-year-old furnace/AC working after another company…read moretold me that they weren't willing to fix it again and instead wanted me to replace it. Both times Bob was prompt, thorough, professional and kind. Recently I called him because of an issue with my water heater. He listened to my problem, asked some pertinent questions and then told me that he doesn't work with water heaters anymore. But he affirmed my "diagnosis," told me why it wasn't critical, and then explained exactly what I should do to solve the problem in a way that would save me at least $200+. And that, my friends, is how you earn customer loyalty. Sometime soon I'll have to replace my furnace and AC and there is no doubt that it will be Ameritron to whom I give my business.

We have been using Crawford and Son for years. They are a responsive, friendly, honest, and fair…read morefamily-owned business. They have kept our 1986 furnace running for 20+ years - even tracking down old parts to avoid replacing the unit. You won't be disappointed!

This family owned and operated business is the best there is. All businesses everywhere should…read morefollow their lead and conduct their own businesses like Scott, his wife, Angie, and their son do. We have had them as our HVAC guys for many years and would never go to another company. They are honest, priced fairly, punctual, friendly, and kind. I trust them completely. We bought our recent furnace from Scott and it has run perfect since day one. If you want a company that should be the model for how all businesses are run, call Crawford and Son today and you will never need another company!

I got an estimate from this company in the summer of 2021. We decided to use another company. For…read moreliteral months, the spam emails and texts would not stop. I have unsubscribed and personally reached out to be removed from your contact list. They stopped for a while and just started back up the other day. Emails and texts, you've contacted me THREE times in one day. I would never use your company for anything just because of the nonstop harassment.

I have always loved Paramount. When I bought my house they came out, cleaned my entire system,…read morechecked everything was working and setup properly, and fixed what I needed. They even signed me up for a membership which gets me a free servicing for my ac and furnace each year. It's much better value than other companies I have come across. Whenever I need them they are quick to respond and get out to keep my system running. They also offer reasonable options to ensure my family is safe and comfortable. Today James Meyers came out to service my system. As they always do, he gave it a once over to make sure everything was up to snuff. We talked about a few issues and then he told me about a little but potentially dangerous issue with my heating system. He wasn't even there to service my furnace but he took the time to make sure all was well. What he found was dangerous but an easy fix. He did the work for free to ensure my son and I are safe. I cannot thank Paramount Heating & Air. They have a lifelong customer in me!

We had to replace our furnace and air conditioner and we had wonderful service from Northland…read moreheating and cooling the owner came out gave us a quote and a very good price and we signed up to have them service us when needed. The men that came out were very helpful and polite, I highly recommend them. Mary Hickel

Northland responded to my questions and request very promptly and professionally. I had also…read morecontacted another heating and cooling place that took a week and a half just to return my call. Northland returned my call within a day, and when we made a decision to have them install our new HVAC system they had it done the next day in about four hours. The installation guys, Caleb and Jake were professional polite and neat. The furnace looks great. They cleaned up after themselves. They took away all the trash. The only way you could even tell they were here was the house was cool again lol. if you're looking for HVAC work, I highly recommend these guys I feel like I got a great deal and the work was well done

My furnace was starting and stopping. Not heating up my house. Called He came right over and had it…read morerunning with in 30 minutes. Very friendly and didn't try to sell me a new furnace. Would definitely recommend them. Donna

We had him come and check our furnace situation to see why our bills are so high. He was very…read moreprofessional and so helpful! He explained our system to my husband and didn't try to sell us on anything. He showed up fast and was so nice! But most of all he was honest. It's so hard to find people to trust. I would definitely trust in what he says! We absolutely recommend!