Came to work on my wife's car, he came once was not fixed, came twice my wife's car is still…read moreskipping. Tried contacting will not respond. Now I need to find someone else to fix it.

I spoke with this company regarding replacement for a catalytic converter and was advised to see…read morefor certain that it was the problem, went ahead and scheduled the appointment for 10 am on the day of service he never called and I had to be at work for 2pm so I left the vehicle with my son. This guy did everything but the catalytic converter and was charged 400.00 in an hour time my engine light was back on, call him back to look at and scheduled for him to return on Monday at 11am, checked with him an hour before and he stated his wife had a doctor appointment and will come as soon as she's done, 3 hours later I hadn't heard from him so I text to get an update on his e.t.a, no response. I wished I would have read these reviews before going forward. Hope I can save the next person, please do not use this company. After I went for a second opinion and learned that my catalytic converter needed to be replaced, so not only did he did not do the job he was hired to do but stated he changed the sparks plugs and didn't let me know what work he was doing. Im taking the company to small claims court. I hope this helps the next person

This is a great place. They have great service and are very nice people. I had my oil changed there…read moreand they did not charge me a fortune.

I went to WIZARD with a problem, but it wasn't fixed. I went back and after going back for the SAME…read morePROBLEM, they said they fixed it but it isn't fixed again! But they charged me a lot of money! This place is not trustworthy and if you have a high-end car, they will charge you based on that high-end car and not fix the problem. I am not sure what the problem is with these people (maybe they don't like certain people) but something is suspicious about them. I contend that they didn't switch out the parts and just charged me for that issue because you will have the same problem. You can take your chances with them but I would look into another place to avoid the risk. I am not sitting here and the problem has gotten worse. Although I called to complain yet again, they were comfortable with me just contacting the authorities to try to resolve the issue. Make up your mind about using them, but in my opinion, I wouldn't. "They won" in my case, but caveat emptor (Let the buyer beware). Your money is hard-earned so go to someone you trust. Or, just take your chances!

Very professional. Maintained great contact, clean environment. Completed my service as described…read moreand performed a follow up call to me to make sure I was satisfied with the service provided. Very satisfied with the services will definitely use them in the future.

I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

Overall great service Steve is VERY knowledgeable and skilled at what he does. He came by diagnosed…read moremy car at a reasonable price, quoted the price and ordered the parts at the most amazing price. If you need work done call Steve he is legit and an expert!!!

I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

best service I've ever had this man worked on my car before I went on vacation unfortunately it…read morebroke down had nothing to do with the service he gave me called him helped me and my family out when he really didn't have to that says a lot about customer service that's why I've been with him and his dad ever since

At this shop they seem to be nice people but pricey and overrated. I will not be returning for any…read morework that needs to be done.

If you have an appointment made they honor it. I showed up at 1:58 for my 2:00 oil change, by 2:15…read moreI was paying my bill and on my way. I've been here twice now thanks to the recommendation of a friend. I'm happy with the service. It's just over $90 for the oil change (includes 6k mile oil + filter + labor. The owner and all the staff are professionals who will treat you courteously and honestly.

I'm an owner of a Chrysler vehicle and unfortunately I've experienced inconsistent and often poor…read moreservice from the dealership auto service department and decided to find an auto shop that still believed in excellent service. After reading many reviews I decided to visit RPM and I have no regrets. An appointment is recommended and I usually call at least 2 weeks in advance because it's a popular small business. Recently I visited for an oil change and my car was ready in 28 minutes. I could instantly tell the difference in how my vehicle was driving. I was also informed that my vehicle looked good and only concern may be rear breaks and they would look at it during the next oil change. The oil change sticker was placed on my window so I have a reminder on when to visit next. Although it's a little drive from my home, I will continue to get my car serviced here.  Friendly service, consistent and quality work at an affordable price.

Kevin is a solid and conscientious mechanic. Shows up on time, does what he needs to do, and does…read morenot try any upselling tactics. Will continue to use A1 Mobile - beats paying more and being held hostage at the mechanic shop or dealership. Great overall value - both for the service and your time.

Update! Kevin contacted me, via text after reading the…read morereview, asking that I take the review down and allow him an opportunity to come back out and look at the vehicle, free of charge. Kevin shared that he was at risk of losing his job and was a lead tech, although listed as the owner. 'Management' also contacted and asked that I take the review down and offered to refund the labor. At this point (2 days later) I had already taken the vehicle to the Toyota dealer, as his 'management' advised the vehicle was complex and initially declined looking at the vehicle without another charge. Toyota Diagnosis: improper fitting and installed spark plugs. Cost: 98$ inspection- which was deducted from repair cost. Repair cost total, including one day vehicle rental, 468.79$. I reached back out to Kevin and 'Management', via text and email, three consecutive days- excluding Sunday, explaining the outcome and requesting a partial refund (spark plugs, diagnosis, and labor). I have not received a response and am now seeking civil action. Receipts attached. Again, the purpose of this review is to bring awareness.

Communication is not there at all. Never responded to call, or text after initial contact.read more

I asked him what time could he come out. He said 10AM. I arranged my schedule accordingly. By 10:30…read moreI asked for an ETA. HE said he was running behind. By 4:00 I had not heard from him. When I saw the one star I thought I would take a chance. If you time is important don't make the same mistake.

** I Feel Taken Advantage Of -- Deeply Disappointed**…read more I'm heartbroken and angry after my recent experience with J & C Auto on Bright Star Rd. in Douglasville. I brought my car in to have the front bumper replaced, and was **never told** it would cost an additional \$1,500-\$2,000 to have it painted. I was in constant contact with Juan (owner's son), and I totally feel as if he took advantage of me. When I arrived to pick my car up and saw that UGLY bumper, I was floored! And oh, he was VERY apologetic for "not telling me" the bumper came primed AFTER I'd already paid them \$1,100, but made zero effort, ZERO attempt to make it right and retain my business. He had the nerve to say out of his mouth, "Ma'am, we wanted to do our best to save you money and get your back to you as soon as possible." What??!! I am no dummy. I know what primed means. I know that many exterior car part replacements come primed, which is why I texted Juan while they still had my car to request a quote to replace my passenger-side mirror and SPECIFICALLY asked for a bottom line that includes the cost to paint it which, by the way, was a ridiculous amount! He actually tried to tell me it was that expensive because they have to 'program' it. Goodbye! What hurts even more is that I truly believe I was treated differently -- and unfairly -- because I came in alone as a woman. I had taken my car here once before in 2024, but that time my ex-husband was with me. The difference was night and day: the communication was clear, the pricing was fair, and I felt respected. This time, I felt dismissed and misled, like I wasn't taken seriously or worthy of the same transparency. No one should be made to feel like they're being taken advantage of because of their gender. I trusted this shop, and now I feel completely betrayed. Ladies, beware. Spend your hard-earned money at an auto shop that sees you, respects you, and won't prey on your ignorance or your wallet. Do better, J & C Auto.

I have been taking my car to J & C Auto for over 10 years of service. I drive a 25 year old car…read morethat has limited mileage on the vehicle. The lead mechanic/owner is very good at fixing what immediately needs to be fixed and outlining what has more time before it needs to be addressed. This helps me managing repairs over time instead of being hit with an astronomical bill. Most shops try to get you for every bit of work they can get in while they have your attention. J & C is not in the business of fixing every item that needs repair on your car if there is life on item they will make you aware and let you determine if you want to move forward. Being honest and truthful goes a long way with me. J & C auto displays this character.