the audiologist service was amazing. The building was amazing but what they don't tell you upfront…read moreis that they don't just sell Hearing Aids by themselves. If you want to buy Hearing Aids through this facility, you must buy a three year or four year service plan.

They are great. Friendly, knowledgeable and professional. They helped me in so many ways. I can…read morehear better ,the ringing in my ears has stopped. I'm looking forward to seeing other great changes in my life. Thank you Modern Hearing.

As someone who has worn hearing aids for OVER 50 years, I would NEVER recommend Family Hearing &…read moreBalance Center to anyone for their hearing health. (testing or aids). This was the worst experience I've ever had in ordering new hearing aids. After 1-1/2 months, I had to travel in to their office to find out my hearing aids had never been ordered. They had my $500 deposit for 45 days & had no idea my order wasn't fulfilled. Had I not brought this to their attention, I doubt they would have ever realized their mistake. They were unwilling to credit me back the $68 for the hearing test as a goodwill gesture for their mistake. Apparently they are more about $$$ MONEY than customer service & satisfaction. AGAIN: I would NEVER recommend people use this business for hearing tests/aids. I ended up finding another audiologist in the area who had my new aids to me within 2 weeks - at a cost that was BELOW what Family Hearing was going to charge me for them!

I've been going to Family Hearing and Balance for over 10 years. Dr Welman has helped me find the…read morebest solutions for my hearing loss. She iis always responsive to questions and concerns I may have. She is knowledgeable and stays up to date on the latest research and new products. She really cares. The receptionist Jen is professional and has a very positive and cheerful personality. I would highly recommend Family Hearing and Balance.

I believe I have hearing issues and wanted to set up an assessment. The Dr. called me at 7pm at…read morenight just to ask me probing personal questions (medical treatments non ear related, my mental health, other very personal things). Then she essentially told me to check myself that I was imagining things (not verbatim but the message was clear). All this probing ended with her saying she couldn't perform an assessment and I should go to Kent. Could have just started and ended with that ma'am. Got off the phone and realized how inappropriate and uncomfortable that entire situation was. If you want someone who actually believes you and will provide help, don't go here.

Dr Japour and Michael are the BEST. I have been to 4 different hearing businesses since moving to…read moreOhio. This is the last and the best. I can hear now and have so much technology to help me hear no matter where I am. They ran many tests and were very thorough before even thinking about newer hearing aids. I can't say enough being so pleased

My new hearing aids are wonderful! They are rechargeable, which I like much better than my old…read morehearing aids which were non-rechargeable and required replacing a tiny battery every few days.

after many years of owning hearing aids, I finally came across a company and an office that were…read moreabsolutely excellent in all areas of information and care. I would definitely give them five stars because every person in the office provided great care with excellence. I would recommend anyone that's looking for good quality, hearing aids as well as good quality service to contact the finally hear hearing aid office.

Professional, courteous, and yet totally down to earth. Loss of hearing is something that is…read moredifferent for everyone. Justin seemed as excited to see me hear more clearly as I actually was to hear more clearly. That kind of zest for what you do is rare. And on a side note, they might have saved my wife from strangling me. I have been fighting hearing loss for a long time, and it took a long time before I even noticed. In the short time I have had these aids, I cannot believe the difference they have already made. Unreal!

Hearinc and Jim Morris have given me back some hearing that I was missing for years. I have always…read moreenjoyed music but I noticed I was missing all the music, especially after spending 22 years in the Army and in combat zones. After a very complete hearing analysis, they fit me with an Opticon hearing aid system that has changed my quality of life. I thank you. Jerry Hart, Alliance, Ohio

Hearing aid checkup they do for free when using their hearing ads! Great service with friendly and…read morehelpful audiologists! Julie Zickefoose is my usual audiologist and always informative and friendly! Really work hard to keep hearing good and issues solved! She makes transition to hearing aid smooth and without hassles! Parking is their free lot and elevator to second floor a breeze! Stairs are right next to elevator for a few steps up! Been to and used aids in the pass, but this is the best service and best transition yet! Love doing business with them!

So last February, I took a regrettable chance and got Lasik. Prior to my surgery, I was near…read moresighted and had high hopes of know longer having the burden of glasses. I knew going into this that , even after Lasik, one could still have to wear reading glasses and that dry eye could also be an issue. What I didn't expect was for my sight to decline so quickly and receive absolutely no support when I would visit for my monthly check ups. Not only am I now unable to see far away but also up close, during the night, whenever it snows or rains or to do the fine detailing that is required for my job. These were not issues prior and I can't express enough how much I regret getting Lasik. During my consultation, I met Dr. Wohl who also did my surgery. I found him to be charismatic, knowledgeable and polite. He answered all of my questions and was the only reason I reconsidered going back to Roholt (the woman who did my consultation exam was so rude I didn't want to use Roholt). Unfortunately, during my surgery Dr. Wohl was the polar opposite. If I could've gotten up and left during the procedure, I would have! I was nervous & the amount of volume wasn't enough to help relax me. My right eye went smoothly and as expected- my left eye was very painful and I knew something wasn't right. This added to my nervousness and the shaking increased. I know that moving around during this can cause a flood of unwanted problems but I honestly couldn't stop my body; it just really hurt! Dr. Wohl grew very impatient and gave me a few minutes to try to collect myself but his tone of voice said it all...one of the assistants tried to soothe me and held my hand while another said encouraging words. For that I am extremely thankful. Unfortunately, when attempting my eye again the pain increased and I know I moved. Dr. Wohl was clearly angry when I said it hurt and kept telling me it was almost over. The assistant suggested more numbing drops and this seemed to increase his displeasure. She reached to put them in and he swatted at her hand- this royally p*ssed me off. You don't touch someone! You don't touch anyone-ever! I just wanted to punch him and leave. This only added to my body's response and unintentional movement. He eventually let her add more drops but they didn't help. After this, I was hoping I'd never have to have any corrections again but that was not the result. Over the course of 3 to 4 months, I felt as if my vision was better with glasses & my eyes constantly hurt after Lasik and expressed this at every single visit. Dr. Wohl just kept telling me to give my eyes time to adjust...leading to painful dry eye in both eyes and blurred vision in my left. We agreed to a treatment routine of using drops every two hours without success. Eventually he installed eye plugs in addition to the drops; unsuccessful. This was starting to cause trouble for me at work as I had been reprimanded by management for being too slow & my work lacking in it's usual precision and quality. I explained that I couldn't see, I even brought in a picture to show the assistant and Dr. Wohl just how difficult it is to see the lines cut in the foam I work with and was repeatably told to wait it out. Eventually, I met Dr. Roholt who noticed I had a pearl of oil under my lens that needed to be irrigated. Dr. Celmer did the procure - she was a fantastic! I requested extra eye numbing drops beforehand and was not disappointed. The process went as it should and I saw a huge improvement in both of my eyes even though the left one was fixed. This lasted about 2 weeks- then back to square one...I have been to my monthly check ups , I've used to eye drops as instructed- even adding gel drops at night, sunglasses and goggles at work...still can't see clearly. All of my visits after this have been with Dr. Celmer and I hate to say that I've lost my patience with her as well. I was told it's just dry eye and to wait it out...after my last visit in December (only to be told that my eyes had gotten worse and my condition was concerning but let's monitor it). Waiting around clearly isn't the answer as the results are the same from February. Tired of getting the run around, I went and got a second opinion at Glainville , Hussing & Fath in Kent. I have an astigmatism...had to meet with NOES and am now on meds,etc... Why is it that not one of the 3 doctors at Roholt ever took me seriously, offered solutions other than useless drops or made any effort to correct my sight?! Do not go here!!!

I actually went to Roholt Vision for a specific issue. Very busy office and several doctors. I was…read morein the optical business for over 50 years so I was impressed with how they treated their patients . I would definitely go back if I had to have surgery or a major disease of the eye. I came away feeling satisfied with the diagnosis

The therapists here are wonderful. They go above and beyond and truly care. I went to them after…read moresome serious back problems and then again for balance. They know their stuff but are encouraging and helpful. I love this group!

After 20 years of being told that men don't have pelvic floor disorder I asked for a referral to…read moreone more surgeon as a last resort. My primary reluctantly complied and I was referred to Dr Lavery after seeing Dr Kelly. She sent me to Darla Schwab at Aultman North. After my first visit I was not feeling like things would go well. She did her assessment, did some therapy that really helped, but then said, "do these stretches and exercises and I'll see you in a month". A month!? After a few days my 20 year plus symptoms that three major hospitals had given up on after years of treatment at each started to subside. She is so busy that you will need to wait. and, take what she says seriously because she really does know her field like few others. I've always been happy with Aultman Dover therapy site, but if you have pelvic floor symptoms, male or female, it's worth the wait to finally be able to have something near a normal life. After a year I'm down to only seeing her for flare ups. And, now, since she is a PTD, she offers dry needling to help as well. Amen, a long time prayer has been answered.