the audiologist service was amazing. The building was amazing but what they don't tell you upfront…read moreis that they don't just sell Hearing Aids by themselves. If you want to buy Hearing Aids through this facility, you must buy a three year or four year service plan.

They are great. Friendly, knowledgeable and professional. They helped me in so many ways. I can…read morehear better ,the ringing in my ears has stopped. I'm looking forward to seeing other great changes in my life. Thank you Modern Hearing.

the audiologist service was amazing. The building was amazing but what they don't tell you upfront…read moreis that they don't just sell Hearing Aids by themselves. If you want to buy Hearing Aids through this facility, you must buy a three year or four year service plan.

Outstanding! I am a military veteran who has been under VA care for many years and their audiology…read moredepartment is good. However, the Phonak brand hearing aids they furnished seem to have never been optimized for my needs, so I wear them only for special situations. Modern Hearing Solutions recommends the same hearing aids and they performed an initial 1 hour consultation, ear cleaning, audiology test and re-programming of the hearing aids at no cost - WOW! And yes, Dr. Nicole Smith, Au.D was wonderful to work with, exceptionally thorough in her exam and detail oriented. She is also compassionate and has a fun personality. Great alternative to VA care for those of us who need a more thorough analysis and solution. Easy office experience with Alexis was also top-notch. Highly recommended!

Hearing aid checkup they do for free when using their hearing ads! Great service with friendly and…read morehelpful audiologists! Julie Zickefoose is my usual audiologist and always informative and friendly! Really work hard to keep hearing good and issues solved! She makes transition to hearing aid smooth and without hassles! Parking is their free lot and elevator to second floor a breeze! Stairs are right next to elevator for a few steps up! Been to and used aids in the pass, but this is the best service and best transition yet! Love doing business with them!

As someone who has worn hearing aids for OVER 50 years, I would NEVER recommend Family Hearing &…read moreBalance Center to anyone for their hearing health. (testing or aids). This was the worst experience I've ever had in ordering new hearing aids. After 1-1/2 months, I had to travel in to their office to find out my hearing aids had never been ordered. They had my $500 deposit for 45 days & had no idea my order wasn't fulfilled. Had I not brought this to their attention, I doubt they would have ever realized their mistake. They were unwilling to credit me back the $68 for the hearing test as a goodwill gesture for their mistake. Apparently they are more about $$$ MONEY than customer service & satisfaction. AGAIN: I would NEVER recommend people use this business for hearing tests/aids. I ended up finding another audiologist in the area who had my new aids to me within 2 weeks - at a cost that was BELOW what Family Hearing was going to charge me for them!

I've been going to Family Hearing and Balance for over 10 years. Dr Welman has helped me find the…read morebest solutions for my hearing loss. She iis always responsive to questions and concerns I may have. She is knowledgeable and stays up to date on the latest research and new products. She really cares. The receptionist Jen is professional and has a very positive and cheerful personality. I would highly recommend Family Hearing and Balance.

Professional, courteous, and yet totally down to earth. Loss of hearing is something that is…read moredifferent for everyone. Justin seemed as excited to see me hear more clearly as I actually was to hear more clearly. That kind of zest for what you do is rare. And on a side note, they might have saved my wife from strangling me. I have been fighting hearing loss for a long time, and it took a long time before I even noticed. In the short time I have had these aids, I cannot believe the difference they have already made. Unreal!

Hearinc and Jim Morris have given me back some hearing that I was missing for years. I have always…read moreenjoyed music but I noticed I was missing all the music, especially after spending 22 years in the Army and in combat zones. After a very complete hearing analysis, they fit me with an Opticon hearing aid system that has changed my quality of life. I thank you. Jerry Hart, Alliance, Ohio

Dr. Brescia literally saved my life. I came to Aultman delirious, in pain and just found out I had…read moreMeningitis ( another hospital) . He saw me first and knew exactly what I needed. Took me right to the er and put a tube in my ear. When I got back to my room I was talking normal, recognized my family. Knew who I was and where I was. It was amazing. I can't thank him enough.

Dr. Michael Shaheen gave me by far the BEST EXPERIENCE I ever had in a doctor's office. He was on…read moretime. He was professional but not stuffy, efficient and thorough, and his concern and caring for me as a patient was extraordinary! He answered my many questions and went above and beyond to explain my condition and the options available. If there was any downside, it was that I had to wait over two months to get an appointment with him...but that just shows how great he is!

My daughter went to Dr.Shaheen for the first time today. He was super friendly and quick! He took…read moretime answering all of our questions!! I definitely recommend him!!

Dr. Dan is wonderful! He takes the time to truly listen to you, answer your questions and on top of…read moreit, provides excellent care. He did my husbands hernia surgery as well as my RNY surgery. I cannot say enough good things about him!