My new hearing aids are wonderful! They are rechargeable, which I like much better than my old…read morehearing aids which were non-rechargeable and required replacing a tiny battery every few days.

after many years of owning hearing aids, I finally came across a company and an office that were…read moreabsolutely excellent in all areas of information and care. I would definitely give them five stars because every person in the office provided great care with excellence. I would recommend anyone that's looking for good quality, hearing aids as well as good quality service to contact the finally hear hearing aid office.

the audiologist service was amazing. The building was amazing but what they don't tell you upfront…read moreis that they don't just sell Hearing Aids by themselves. If you want to buy Hearing Aids through this facility, you must buy a three year or four year service plan.

They are great. Friendly, knowledgeable and professional. They helped me in so many ways. I can…read morehear better ,the ringing in my ears has stopped. I'm looking forward to seeing other great changes in my life. Thank you Modern Hearing.

Professional, courteous, and yet totally down to earth. Loss of hearing is something that is…read moredifferent for everyone. Justin seemed as excited to see me hear more clearly as I actually was to hear more clearly. That kind of zest for what you do is rare. And on a side note, they might have saved my wife from strangling me. I have been fighting hearing loss for a long time, and it took a long time before I even noticed. In the short time I have had these aids, I cannot believe the difference they have already made. Unreal!

Hearinc and Jim Morris have given me back some hearing that I was missing for years. I have always…read moreenjoyed music but I noticed I was missing all the music, especially after spending 22 years in the Army and in combat zones. After a very complete hearing analysis, they fit me with an Opticon hearing aid system that has changed my quality of life. I thank you. Jerry Hart, Alliance, Ohio

Hearing aid checkup they do for free when using their hearing ads! Great service with friendly and…read morehelpful audiologists! Julie Zickefoose is my usual audiologist and always informative and friendly! Really work hard to keep hearing good and issues solved! She makes transition to hearing aid smooth and without hassles! Parking is their free lot and elevator to second floor a breeze! Stairs are right next to elevator for a few steps up! Been to and used aids in the pass, but this is the best service and best transition yet! Love doing business with them!

Let's be honest: I'm an acquired taste that most people never acquire. But I walk into this…read morebuilding and I'm treated like family. Seriously. They're kind, fun, respectful, knowledgeable and, most importantly for me, patient. They don't even get mad that I only actually wear my aids once in a blue moon. Anyway, if you've got hearing issues, this is the place to go.

I believe I have hearing issues and wanted to set up an assessment. The Dr. called me at 7pm at…read morenight just to ask me probing personal questions (medical treatments non ear related, my mental health, other very personal things). Then she essentially told me to check myself that I was imagining things (not verbatim but the message was clear). All this probing ended with her saying she couldn't perform an assessment and I should go to Kent. Could have just started and ended with that ma'am. Got off the phone and realized how inappropriate and uncomfortable that entire situation was. If you want someone who actually believes you and will provide help, don't go here.

Dr. Michael Shaheen gave me by far the BEST EXPERIENCE I ever had in a doctor's office. He was on…read moretime. He was professional but not stuffy, efficient and thorough, and his concern and caring for me as a patient was extraordinary! He answered my many questions and went above and beyond to explain my condition and the options available. If there was any downside, it was that I had to wait over two months to get an appointment with him...but that just shows how great he is!

My daughter went to Dr.Shaheen for the first time today. He was super friendly and quick! He took…read moretime answering all of our questions!! I definitely recommend him!!

Dr. Khalil met with me pre-surgery for my septoplasty, took time to answer any questions and made…read moresure I understood what was going to happen and re-assured me that it would be okay. After the surgery I am feeling almost no pain and feel very well taken care of by Dr. Khalil and his staff, and even with breathing tubes in my nose, I can tell that my breathing has improved greatly. I would highly recommend Dr. Khalil, he knows what he is doing and is just a pleasant person to be around. Thank you Dr. Khalil!

As someone who has worn hearing aids for OVER 50 years, I would NEVER recommend Family Hearing &…read moreBalance Center to anyone for their hearing health. (testing or aids). This was the worst experience I've ever had in ordering new hearing aids. After 1-1/2 months, I had to travel in to their office to find out my hearing aids had never been ordered. They had my $500 deposit for 45 days & had no idea my order wasn't fulfilled. Had I not brought this to their attention, I doubt they would have ever realized their mistake. They were unwilling to credit me back the $68 for the hearing test as a goodwill gesture for their mistake. Apparently they are more about $$$ MONEY than customer service & satisfaction. AGAIN: I would NEVER recommend people use this business for hearing tests/aids. I ended up finding another audiologist in the area who had my new aids to me within 2 weeks - at a cost that was BELOW what Family Hearing was going to charge me for them!

I've been going to Family Hearing and Balance for over 10 years. Dr Welman has helped me find the…read morebest solutions for my hearing loss. She iis always responsive to questions and concerns I may have. She is knowledgeable and stays up to date on the latest research and new products. She really cares. The receptionist Jen is professional and has a very positive and cheerful personality. I would highly recommend Family Hearing and Balance.