I stopped by this dry cleaner to ask for a rough price range to hem a dress. I didn't bring the dress with me because I was already in the area picking up food and simply wanted to get a general idea of the cost before making a separate trip. Unfortunately, the owner was incredibly rude from the moment I asked. I wasn't expecting an exact dollar amount, just a ballpark estimate. Instead of answering politely or explaining that they would need to see the dress, I was treated as though I was inconveniencing them. Customer service goes a long way, and this experience was enough for me to decide not to do business here. There are plenty of places that can provide basic information with courtesy and respect. I won't be spending my money at this establishment. What a biatch! read more

Jade made alterations to my granddaughters dance costumes and pressed the costume to make it look very professional. She provided exceptional services and completed work well before the deadline when needed. Thanks and will use again. read more

Friendly staff and they did amazing with the dry cleaning, BUT I think this is way too overpriced. I paid almost $100 for 4 items. Is that normal? My friends have paid way less for 4 items at other locations. read more

Helped me get a pair of shoes repaired. Were very helpful and I really appreciate it. Highly recommend.

Jade at Marina Village Cleaners has become my go to dry cleaner. It's on my way back through the tube to oakland after I drop my kid off at her preschool. It's in a convenient shopping center next to Lucky's so I can kill two birds with one stone dropping off dry cleaning or clothing repairs and pick up grocery essentials afterwards. For a busy mama of 2 this is so helpful. Jade has helped me get pre-existing stains off a secondhand kimono my mother in law sent for my 4 year old (don't ask) and been good about getting dry cleaning done by deadlines. Highly recommend this business for all your alterations and cleaning needs! read more

Marina Village Cleaners - Hard to remove stains are gone - Dry Cleaning Near Me - Alameda, California

Do not go here! Confession: I always have a lot of dry cleaning- mostly because I wait so long to get it done. I lived in San Francisco for many years, and I had a wonderful place that I took our clothes to get cleaned. I decided to try Marina Village Cleaners when we moved across the bridge. The first time I came here, it seemed reasonable. On Wednesday, when I picked up our things, which were much less than usual, I was charged $220! When I asked for a receipt, the owner gave me a credit card receipt with just the total of the transaction. I asked if she had an itemized receipt- standard operating procedure, right?!? Nope; instead, she kept saying, "well, it's been awhile." I was so surprised that I called my former cleaner in SF to ask what he would have charged me. We estimated that if he had cleaned my clothes it would have been $100 cheaper! That is in the city! I am not surprised her ratings are so low. She got me once- don't let that happen to you! read more

I don't really pay attention to price because it's once again the fast, good, cheap triangle. They are fast and good, excellent timely service for shirts, comforters, sweaters with dog hair. She also fixes buttons, etc. excellent service. I assume prices are market rate. read more

I dropped off three shirts on a Friday and asked for one to be turned around in 24 hours. It needed only to be ironed. Two others were to be dry cleaned and picked up a week later. Was surprised to be charged $35. When I paid and declined to tip (why would I tip for dry cleaning?), her demeanor became quite cool and crisp. I asked why it was so expensive (if there's a price list on display, I couldn't find it) and she said the quick turn-around was $10. OK, but then it was $25 to dry clean two shirts! She explained how it was "hard to iron" my shirts do she had to "dry clean them first." Weird since I ASKED for them to be dry cleaned and they're just two run-if-the-mill linen shirts. The service is overpriced as other reviewers have noted and the attitude of the employee was one of entitlement. read more

Two issues: (1) TERRIBLE CUSTOMER SERVICE - the owner lady makes up prices on the fly. I have literally had 3 different prices charged to have a single shirt laundered and pressed. (2) LOW QUALITY - there was a green pen mark on my shirt the last time I picked it up. What do you know? There was a green Bic pen rolling around the counter. Coincidence? The owner lady refused to reclean it without a second charge. Overall, very disappointing. read more

I had a wedding to attend on Saturday as the maid of honor and Friday morning I saw an oil stain on my dress. Other cleaners told me it would be impossible to fix and would take multiple days but Marina Village took on the task and took out my stain in 6 hours. MIRACLE WORKER Will definitely be back. read more

The owner is dishonest (in my opinion.). I have never paid $4.70 per shirt for laundry. She said they 'have to scrub the collars and hand press the shirts.' What??? When I questioned her - she said her normal price is $4-$4.50. When I asked why $4.70? No answer. One time experience. Fool me once...not going for twice. read more

The owner lady is very nice and fixed the zipper on my toddler's beloved CARS backpack, which I was very grateful bc Disney stopped selling them! Also, she is a good listener and addressed my concerns with my jacket that I needed clean (the cuffs on Burberry quilt jacket were dirty). This location has plenty of parking and is convenient. Highly recommend to everyone! Especially grateful for the pleasant owner lady! read more

The best and friendliest service are here at Marina Village Cleaners!

The owner is responsive and helpful, and they kept us notified of potential timeline changes. I had a fix-it job on a beloved old purse my wife had been unable to send to the excellent purse graveyard but was in no condition to use, which they gave another breath of life. They also reheeled a pair of boots of mine as well as refinished the leather to near pristine condition read more

I was bringing some of my heavier items here because the laundry delivery service I use charges an arm and a leg for some pieces like bath mats so I thought I would give this place a try at $1.59 a pound. Well, the operator of the business who I refer to as the Shady Lady, started charging me $20 every small bag of laundry I dropped off no matter what was in there. One time it was a fleece blanket and a down blanket (not comforter) which weighed in at less than 10 pounds. Second to last time it was just two small bath mats and three little dust mops that go on a Shark. At the most they weighed 5 pounds. When I asked her why I was charged $20, she said I was charged $2.50 a pound because the mats took longer to dry. I started getting super suspicious after that and was so upset I even went back the next morning to question the pricing because I had dropped off a comforter cover during the bath mat pick up that I was worried would cost me an arbitrarily large amount. Glad I spoke up because this last time I was only charged $7.50 for the comforter cover, but I am still not going back because it is too stressful wondering how much I will be charged. She doesn't tell me the weight when she rings me up and she also took down the sign that advertised wash and fold at $1.59 after I started going there. And how any of these prices are multiples of $1.59 is beyond me. Paying more to lug more laundry to and from this place defeats to whole purpose of going there. I'd rather just pay more to an honest business. read more

Very disappointed in this place. I brought a jacket and dress to be cleaned. The dress has faux leather detailing. It is about a year old and worn about 3 times. It has been professionally cleaned in the past. Upon picking it up she showed me the damage and said "it just wears out over time" and that she cleaned it the right way in a bag. The dress is 100% ruined. There is no way to salvage it. She still charged me. Avoid this place!! No accountability! read more

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This cleaner was recommended to me because they were very good. I found the woman at the counter to be friendly and knowledgeable. I wanted a king size electric/warming blanket cleaner. I found finding a cleaners to do it to be harder than I thought but then Marina Village was recommended. Good, very good job. I found my new cleaners. read more

I've been using her services for almost 3 years because it's convenient. Used the fluff and fold once. Awful! The clothes came back looking 10 years older than they were. I have broken it down that I spent on average between $200-$300 per month. She ruined a sweater and when I asked about it she said... she couldn't help it if color comes out when she is working on stains. She finally reimbursed me. I just had her clean ALL of my linen and dresses from my vacation. It was a large bill. When I got them back and opened them up they smelled rancid. I took most of them back to get and had her smell them. She said, "they must not have been dried enough before they were pancaked." The most she would take off of my hill was $15. She admitted that it was her fault... but said that she couldn't prove how many it was. She didn't offer- I had to ask. She just lost a minimum of $2500 a year. More like $3500. She didn't care. Also- she advertises 24 hour cleaning service. Getting her to get anything back in less than a week is painful! She uses a guilt trip. I have been SUPER patient. No customer service! NO accountability! So many things ruined and I just kept sucking it up instead of arguing or asking her to take care of things. I would rather drive across town! AND she is TOTALLY nosey! She knows everyone business! AVOID! read more

Been back here on a number of occasions. They've done some minor sewing for me and happily re-cleaned some spots that didn't come out the first time. They've also sewn some buttons back on that I didn't know were loose. Service was fine. Easy shopping center parking a real plus. read more

Service service service. Like location in real estate, service is the foundation of retail, restaurants, and...um...services. Dry cleaners live in the world of the what I call the "drive-thru paradigm" (copyright pending). It's a service that you don't spend much time at. You walk in, drop off, and walk out, so most are cold, lifeless places. Drop ya ish off and leave. Come in, pay, and leave. Here it is different. The owner is warm, funny, and remembers people. She remembered that I had my snowboarding gear laundered there weeks ago. With the amount of foot traffic a dry cleaner/launderer must get, this is impressive. It is a bit pricey with jackets coming in around $9-12 dollars, vests $6, replacing 3 buttons will run you $5.50. As pricey as that is, she is reliable, helpful, friendly, and will work to make sure you have your clothes when you need them (generally at no extra charge but I haven't done same day). I enjoy this place and I will continue to do so. Cheers Marina Village Cleaners. read more

I'm not a fan of dry-cleaning. I spend money on something, why should I have to spend money to clean it? However it seems that half of my closet is dry-clean only. I need to start buying only cotton clothes like Zooey Deschanel in her cotton commercials. But this place is close to my house and not too pricey, roughly $3-$4 a piece. I have a feeling it's because of how much I get done though. My bf dry-cleans everything for work so when I bring our stuff in its usually 20-25 pieces. Good price, fast turn around. I guess I'll continue to buy my dry-clean only get-ups. read more

This was the first time I ever used a Dry cleaners and they made my first time experience the best! I was so nervous because I needed to dry clean a white pageant dress that had foundation stain on it. It was my favorite dress and the material is difficult to work with. Regardless, they got the job done and done well and my dress looked brand new! I would recommend this place. If they can fix my dress that i thought was hopeless to fix but they fixed it! I will definitely come back. read more

Often times we neglect to "review" the not-so-sexy stuff in our lives. The mundane things that get overshadowed by the glitz and glamor that we oh-so value. But if you think about it, it's the trite, everyday things that make the glamorous moments possible. As a result, a dry-cleaners allows us the opportunity to "dress" for those important moments. I personally think this dry cleaners does a fantastic job at cleaning my clothes. The staff is friendly and I never have to worry about an article of clothing not getting the quad treatment. The prices aren't too shabby either. read more

Have been going to this cleaners for awhile since it's right by my work. Overall it's $1.75 per dress shirt for work with roughly a 4 day turnaround time give or take which is a little long compared to most cleaners. Dress Pants are around $5 to $6 a pair which can add up. It's pricier than other dry cleaners but they get the job done. I recommend it if you are in the area. read more

Brought my old jacket over that had a busted seam. I'm floored at how the jacket looks almost brand new. The tailoring is top notch and the jacket is really clean. They did an amazing job. I highly recommend this dry cleaner for tailoring! read more

Outstanding service! For the people who didn't have a good experience - try her again. Tom read more

Excellent quality of work and clothes were ready on time. Great and friendly customer service. I will definitely bring all my cleaning to Marina Village cleaners. read more

I feel like every dry cleaner is about as good as any other when it comes to dry cleaning. It's the shirts where the good ones distinguish themselves. At Marina Village they get the starch right. Nothing sadder than a thin, breathe-y, cotton shirt that is starched like a poster board. Also, the ironing doesn't seem like a rushed conveyor belt job. Seriously, I went to another place in Alameda and the swirly wrinkles around the cuffs made me think of my ballsack. read more

Superior service. The owner goes above and beyond to ensure all her patrons are well taken care off. My clothes came out very clean and prices are very reasonable! read more

Went to pick up clothes. No greeting, no acknowledgement from the lady at the counter, just attitude. Gave ticket. She came back stating that the clothes weren't ready until after 4pm and then insisted that this information was given. She never stated a specific time, just a specific date so I asked her why wasn't this information specified. She then gave me the death stare. I told her I'll be back the next day and left. Next day came. Picked up clothes. She remembers me and tries to make idle chit chat but still comes off as rude. If you're going to own and run a business, learn some customer service. Especially if you're pricey. It's only common sense. read more

Always go here for dry cleaning. The lady is good, stuff is always done on time with no complaints. Also got my suit altered here and was impressed. Prices, not what I was used to paying in San Jose. It's pricey, but it's always done right and on time. Keep on returning here. read more

Oh no! I just received another shirt back and it has been damaged. It was a silk blouse that obviously wasn't handled as delicately as it needed to be because there is now a rip along the seam (it looks like it was over pressed perhaps?). I thought I found a great dry cleaner here, but now I will take my more delicate pieces elsewhere. Too bad because it is extremely convenient. read more

I have used both the dry cleaning services and alterations. Sorry, but the lady who runs the front has always been kind and she has a pretty good sense of humor. It is an easy location as it is by the grocery and never a long line, so you can get in and out. read more

This is my cleaners. They have a fair price, good turnaround, decent hours. I like them, the only reason is that I hav been going here for 18 months every week, almost always get helped by the owner and they still can't remember my name. Over 60 times they have written my name and can't Remeber it. read more

Great dry cleaner! I've tried many, many, but this one is consistently reliable, thoughtful, and reasonable. They don't use dirty machines that can leave your whites dingy-that's the worst. They make note of stains, buttons, ribbons etc. I see the same lady all the time, nice friendly service. read more

We've been customers for many, many years. The service and quality of work are the best in Alameda!

Nice and friendly service. I have not had any problems fortunately. Dry cleaning is one of those necessary evils - you rather not do but need to. Prices are average compared to other places. read more

I dropped my suit in once and wasn't happy with the creases in the pants. And my lapel on my jacket was off too. Based on the reviews, I would have expected better. I guess I should look elsewhere. read more

The lady at the front desk is clueless, rude, and does not now how to run a business. My wife asked the lady about a pair of my pants which were not returned to us. The lady said her store gave them to us and we should search our home again for them. I went in yesterday and asked about the pants again. The lady said she already spoke with my wife and the issue was resolved. The lady said the store keeps track of inventory via tickets. I told the lady she allowed my wife to pick up clothes on 2 occasions without a ticket so how can she prove my pants were returned to us. She had no response on how she contradicted herself and how to resolve my issue of the store not returning my pants. The lady told me to search all of the closets in my home and I am sure to find the pants. She never took responsibility for any actions she or her store did in losing my pants. Do not go here. read more

This was my favorite dry cleaners when I lived in Alameda. I am very particular about my clothing and they did a wonderful job every time. On various occasions, I had brought in stained articles that they were able to rescue. They took extra good care of my clothing and I am happy with their service! read more