Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

Asked for a simple JB weld job as I didn't have the JB weld and didn't want to order it and I was…read morewilling to spend $100 bucks to have someone do it. Instead they tried to tell me I need much more expensive repairs. I order the JB weld for $6 and fixed it myself. Now the owner is out $100 and get a bad review for being dishonest.

TL;DR: Daniel is a great computer tech and a really nice, helpful and knowledgeable guy :)…read more I brought my PC in after the motherboard shorted out on me. I was originally going to go the RMA route with Costco where I got the PC bundle from originally, as it was still under warranty. But Costco insisted they reserve the right to unilaterally delete all the data on my PC during the free fix. And backing up the data myself at that point would mean voiding my warranty with Costco Daniel was really helpful with explaining the list of options I could go down -- whether it was just for him to backup my data in a way to retain my Costco warranty and then have Costco fix the motherboard for free -- or have Daniel do a semi-rebuild of my PC, replacing the motherboard with something that isn't just going to crap out in another year or two like the first one. I went with the latter, and I'm glad I did. And Daniel was way quicker with the turnaround than I expected, got me my PC back in a week, just before they closed for the weekend. I also got a free month of their tech support service with the purchase. Great shop, would recommend! (assuming my PC holds up for years to come, which I feel very confident it will)

I brought my old computer in to Laptops Plus to have all the data moved to my new computer…read more There were a number of serious issues between getting the data from the old computer software into the newer applications of my new computer. The fix turned out to be very complex and was a lot longer than anticipated. Daniel , who helped me,stuck with the job until it was done. The job probably took twice the time but Laptops Plus did not ask more money from me. The fix was perfect , and I am so grateful to Daniel Defnitely five star work.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Dan at Intelligent Solutions was outstanding. He got me in right away and had everything fixed…read morefast. More importantly, he took the time to clearly explain what was wrong and how to fix it while always being patient, thorough, and professional. He went above and beyond by giving me great advice on upgrading my system and even provided a step by step list and at no charge! He also made himself available after the visit and walked me through setting up new equipment. True pro. I wouldn't hesitate to recommend him and will definitely use him again.

In addition to MTENet being a solid, reliable IT resource for routine operations, that team really…read morerises to the occasion when necessary and can make a huge difference in your ability to succeed with your IT needs. They provide well thought out solutions and are there when you need them to help you through just about any IT issue. They are flexible and can work with you to find the best solution for your situation with a calm, deliberate approach. I would not hesitate to recommend Mike and his team to any individual or organization. Larger or small business, or individual. Go ahead and ask me, I won't hesitate. Use MTENet! No hesitation! You will be glad you did.

MTENet goes above and beyond for their clients! My laptop got corrupted somehow and I was unable to…read moreuse my windows start menu and settings. I really thought that i was going to have to buy a brand new computer, but Mike and Kevin saved the day! After I dropped my laptop off, Mike gave me regular updates on what was going on, and even came in on a Saturday to make sure my computer was up and running and I got it back as soon as possible! I really appreciate all of their hard work, Mike is a lifesaver, and at a reasonable price too! I highly recommend MTENet for computer repair and I will definitely be using them for any problems that arise in the future!

If you have any computer problems...go to Data Doctors. Joe was super helpful and got my laptop…read morecamera working in minutes....I had a big zoom meeting and he fixed the problem. 5 stars for sure for any computer problems. Thank you Joe---Kathleen

If I could give them 10 stars I would! I dropped my laptop and it was dead. Al and team were able…read moreto move everything--data, programs and all settings to new laptop for unbelievably cheap price (Al, I would have paid 2x that to not have to reload everything myself!) Just is if it was my old laptop only faster! Thank you

I love this Best Buy location. There's plenty of parking, the store is well organized, and they…read moreusually have a great selection of electronics and appliances in stock. One thing I especially appreciate is their electronics and appliance recycling program. It's incredibly easy and convenient. I just bring my items to customer service, let them know I'm there to recycle them, and they take care of the rest. They even provide a receipt. It couldn't be simpler. I've also had great experiences with the staff and Geek Squad. When my parents needed a new TV, I hired them to deliver and install it. They were patient, professional, removed the old TV and mount, and did a perfect job mounting the new one. The whole process was stress free. Between the helpful employees, fair prices, convenient recycling services, and excellent Geek Squad support, this has become my go to Best Buy location.

Today marks the worst interaction I've ever had with a retailer in my 40+ years of consciousness…read more Here's the recap: I recently bought a tablet from a Best Buy (BB) competitor, but I saw a better tablet on BB's website that was an open box. I returned the first tablet and immediately went to the San Marcos BB to buy the open-box. The item was cosmetically fine, and the box had "Inspected by Best Buy" stickers on it. Great, so far. I got the tablet home and charged, but when I went to do the initial setup, the tablet was *still logged in by the previous owner!* So much for "inspected." I performed a factory reset and tried again. Nope, factory reset protection meant I still needed the previous owner's credentials. I called Geek Squad (GS) and they assured me they could handle it. I drove BACK to the store, only to be told the tablet could be returned or exchanged. Seemingly annoyed with the most basic form of customer service, the 20-something redhead GS member told me two stores with comparable open-box items. So later, I drove to *another* BB store, only to be told they could not locate the item. Wow. Ok, I'll take the credit on a gift card, since my debit card would take days to clear a refund. In the BB parking lot, I used the gift card to order a comparable (but out-of-area) open-box item from their website, then I drove an hour home. When I got home, I had an email that the order was canceled because they could not locate the item at yet another store! Now there's no tablet and no money left on the gift card. I talked to four different overseas CS reps, telling the story four different times, only for them to tell me they will investigate and then mail out another gift card in 2-4 business days. Today is Wednesday and I need the tablet this weekend. Four business days means, maybe, next Tuesday. That's fitting, I guess. See You Next Tuesday! I'll waiting at the front door of my bank in the morning, and filing an immediate charge-back for the $300 that has vanished into the ether. This is completely unacceptable for any retailer, let alone one of BB's size. I'll do everything in my power to avoid shopping at this chain, ever again. Say Hi to Circuit City for me

ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.