Derrick is kind and helpful. He replaced my watch batteries on the spot no issues no problems and…read morehe has always kind and courteous, and I truly appreciate his assistance.. I will definitely return and I highly recommend!

Will always go there from now on! Price for necklace repair…read moreand speed were perfect! Thanks!

Customer service!…read more I've had pleasant experiences before here so I'm giving two stars. Today I went in to buy a chain and a gold bracelet and had a terrible experience. A disheveled young girl was assisting and had a nasty attitude. I asked for pricing and she gave me a higher price than the previous day. I said no thank you, I'll come back another day. She called for some young guy to ask about prices and he gave an even higher number per gram, showing inconsistent prices based on the employee you ask. My mother asked how the diamonds work and the young woman said I'm not getting into that because he just denied me. So I said "you can't answer her question because I didn't buy from you? What's your problem, what are you giving attitude for? She responded are you serious right now and then asked to get some boy out who came from behind the counter, not to de- escalate or actually give some customer service but to ask us to leave. He's apparently the owners son and couldn't provide any service or consistent pricing. If you see an older white gentleman or an older guy with jet black hair, buy. If you see children who look like they have trouble speaking to people, leave! Very disappointed considering I was going to spend 2500 on a silver chain and a gold bracelet. Wish I bought it yesterday but now I doubt I would be back again. Lost a repeat customer today.

I went in to sell some coins left to me by my deceased father. I did my research before I went in…read moreso I had an idea of the value of what I was selling. Jacob was absolutely fantastic! He did his own research and his valuations were completely in line with what I was expecting. Pawn shops often get a bad rap because some in the industry try to take advantage of customers. But Pawn shops in reality are great places to find new treasures! When you find a good one - become a customer. You can find some great deals! I highly recommend the Gold & Metals Depot.

Absolutely the best jewelry store in Brandon. I've received excellent customer service EVERY time…read moreI pop in, even if it's for a simple watch repair. Consistently friendly, knowledgeable, and helpful employees.

They have an excellent selection of beautiful watches including women's Omega and Tag Hauer. Laney…read morewas wonderful! She was courteous, professional and down to earth as well. She was not pushy and informative on the products they carried. I would definitely recommend checking this store out!

Friendly and experienced staff. I had an emerald replaced in a ring with 5 emeralds (it had fallen…read moreout and lost). The clerk ordered more than one to match it perfectly since they were an odd color, more teal than green). It matches perfectly and I am happy with my ring repair. Highly recommend Spaths. They also buy gold.

I enjoyed how the sales representative treated us very friendly--quick turnaround on our piece…read more Repairs are reasonable. I will be returning.

I would give them zero stars if I could. The jeweler ran me back and forth like a messenger boy,…read moretrickling out his requirements one at a time instead of being upfront. I visited twice to have the loose stones set. Neither time did he mention needing grading certificates. On my second visit, he sent me all the way home to fetch my chains so he could measure the hardware for the bails. I pointed out that custom bails usually follow standard conventions to accommodate normal clasps, but he insisted. When I finally returned with the necklaces, he threw a brand-new curveball: he now demanded to see the stones' certificates. When I asked why he didn't mention this before sending me home, his only response was a dismissive, "I just need to see them." I asked what would happen if these were inherited or estate stones without paperwork, and he flatly said, "Sorry, I can't help you." If a jeweler is worried about stone breakage under pressure, evaluating the gem's integrity is supposed to be their job and expertise. To spring a rigid paperwork policy on a client after making them run errands is completely unprofessional. a nasty bully who is a total waste of time.

I just would like to say Boggs did a great job dipping my engagement ring & wedding band in…read morerhodium. I was told 1 week it was done in less than that. They called to say it was ready. A nice young lady bead there when I picked it up, very friendly. The price was very fair .

Lovely jewelry shop in the south Tampa area. They also buy gold. I brought in a bunch of old gold…read morejewlery that I hadn't used in years to sell them. And I also brought in a special stone (watermelon tourmaline) to finally be set as a ring. I had bought this stone in Afghanistan way back in 2011 so it's way overdue having it set. They helped me choose a proper width band (white gold) and discussed the setting options. I received the finished product about 2 weeks later and it's beautiful! I'm so happy that I can finally wear this beautiful gem around every day. Also, the store itself is clean and easy to browse around. They even have a bit of costume jewlery available for sell. Someone is always ready to help you out!

Walked in for a watch battery and band adjustment. My experience was speedy and friendly, and I…read morelook forward to returning.

Absolutely fantastic experience with Gesner's. If you're looking to have your jewelry appraised, I…read morehighly recommend them. Graydon is so professional and was able to quickly get my jewelry appraised. It was exactly what we needed to get it insured. When going to the Westshore mall, park at Dicks, and the store is just 2 doors down on the right. You can't miss it!

Great location for jewelry repair. The staff is beyond knowledgeable, friendly and helpful.read more

Convenient Lakeland location. Friendly and knowledgeable service. He truly did go above and beyond…read moreby offering to size my watch band at no additional charge.