i have worn eyeglasses most of my life fee years with contacts, but do to a stroke and unable to…read moreuse my left hand leaves me unable to insert contacts. I am a 58 year old male with a -7.50 glasses thick. Dr. Ash is the first doctor that gave me hope with my vision he is very kind explains procedures well, he has a very nice and professional staff I would highly recommend him

I was actually referred to this provider by a family member who had gotten lasik by Dr. Ash over 10…read moreyears ago. I ended up choosing Dr. Ash to do my lasik in March and it wasn't quite the experience you read about. Besides the actual procedure being very uncomfortable, but it was quick... my eyes burned so bad that night that they wouldn't stop watering or hurting. I did not get prescribed pain meds, so I was told to use OTC ibuprofen and it only helped slightly. I did have a follow up the next day and the whites of my eyes were dark red for about 6 weeks, which they said could happen, I guess. I was supposed to get scheduled for a 1 week post op, a 1 month post op, a 2 month post op, etc. They haven't bothered to schedule me. I've called twice to get post op care and they keep stating they will call me and never do. I've gotten no post op care since the day after my surgery. That is scary. Something could be wrong and I wouldn't even know it. I paid in full the day of the procedure, so they have their money and I guess thats all they care about. I do not get the impression they care about their patients and I do not recommend this provider whatsoever. This is a serious procedure that was not cheap, they should make sure their patients are taken care of, healing well, and got the results they were seeking.

Since the appointment was not actually attended, this review is 100% about the office staff. They…read morehave to be the rudest, most incompetent office staff I have ever seen. They overcharged for a copay. When I asked them to check on it because they charged a higher co-pay than what is stated on our card, the incompetent admin (I believe she said her name was "caterina") refused to check into it. She said "well we can refund him and not see him". When I asked to speak with the office manager she stated she wasn't there, didn't know when she would be back, and no one else knew either. This office needs to fire every single person who is patient facing and try again. I can only recommend to not even try booking, just bypass this office and find another ophthalmologist.

Takes time to fully communicate the issue(s) with the patient....clearly…read more Professional and organized staff.

I had a cataract in my left eye and was scheduled for surgery with Dr Latham, he was patient, kind…read moreand concerned. He thoroughly examined both of my eyes before making his diagnosis. He explained everything slowly and clearly to me. He had a wonderful sense of humor and put me at ease immediately. Weil getting ready for surgery he again explained how quickly the surgery would go how many he has done and any risks involved. He put me completely at ease. During the surgery, he was patient and concerned. I could not ask for a better physician. I highly recommend him to anyone who needs work on their eyes. Your eyes are precious. You should put them in the hands of someone who is knowledgeable and caring.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

11 o'clock appointment. It is now 1245 and still not finished. Office staff is telling people to…read morereschedule because doctors are behind. Don't come here!!!

The doctors at Stanislaus Eye Surgery Center are phenomenal! They are knowledgeable and have…read moreextensive experience in all areas of eye health. They take time to answer all of the patient's questions and concerns. It is true that they tend to be a little slow, at times, but the delay can be appreciated when you find out how thorough you eye care is. I have been seeing Dr. Kim for several years and have found him to be pleasant and friendly. It is clear that he takes the health of my eyes seriously. I can recommend Dr. Kim and all of the doctors at Stanislaus Eye Surgery Center very highly.

I had a blepharoplasty (upper eyelid lift) to improve my vision, not as a vanity surgery. The…read moresurgeon (Ethan Tittler, MD) was kind, understanding, experienced, and left me with minimal scarring and much better vision! The office staff was also great, something that is uncommon in doctors' office in recent years! The pic is my eyes before, and 4 weeks after, surgery.

Quality care healing process was easy. Office experience was awesome. Everybody was so kind and…read morevery nice eyes healing perfectly very awesome place to go would highly recommend.

I had a very negative experience with valley optometric. They advertised contacts online at a…read moresignificant discount to me. I purchased these contacts and picked them up upon delivery. The next day I received a call and was told it was a mistake on their part and I needed to give the contacts back. I was disappointed and felt it was not my fault that this mistake happened so I went in to speak to the manager Lillian. She explained it was one of her employee's mistake and was asking for me to give the contacts back. I asked them to please, if I give the contacts back to hang on to them for me so I can purchase them directly from you due to the inconvenience of this mix-up. At this point she threatened to kick me out of the practice if I did not give back the contacts. I told them I had a receipt and proof of the discount offer and had no obligation to give them back but as a courtesy I would give them back to them if they would accommodate me by hanging on to them and selling them to me at the price that was correct not the erroneous one caused by their employees mistake. Lillian angrily said she would see what she could do and proceeded to get me kicked out of the practice because I would not respond to her threats so she carried through on her threat to kick me out of the practice. I was given false advertisement and tricked into this problem by their mistake. When I asked for an accommodation and agreed to pay the amount they wanted that was not enough for them. I would not recommend them to anyone. They have signs all over saying that they will adjust your glasses at your own risk. This means if they break your glasses in attempting to adjust them you are financially responsible. Apparently though if they make a mistake and they are responsible for something they will put all the blame on the customer Make threats and carry through on these threats if they don't get exactly what they want.

The wife and I have been going here for a few years now, we love the care we get…read more Today my wife needed some readers and after our checkup frank was very helpful in getting her fitted for a couple pairs of glasses, he was very patient with her trying on about 20 pairs of different glasses and knowledgeable about every pair. Doctor Kennedy is the best eye doctor I've been to if I could give more stars I would. Thanks to the staff for all the help and reminders of visits, they make a difference.

Second time seeing Dr Chandran today. I was referred to him from my optometrist, due to I have lost…read moreperipheral vision from a stoke 3 months earlier. He was looking at pictures of my retina, I asked if this was from the stroke? He snapped and said we're not talking about that right now! He was raising his voice, and he comes and takes my hand and told me I need to relax! I jerked my hand away. I never raised my voice! He kept raising his, I got up to leave and told him he was condescending and arrogant. I told him I'm here because my left side of my face goes numb and my eye has been affected since the stoke. It was just a simple question because I had concerns! He would not answer me. His assistant had to push him out the door. What a guy!! Ask a question and get yelled at. I guess when you're seeing 70 or 80 patients a day you don't have time to answer questions!! I've never seen a professional person act this way!! Never go see him!!!

Dr Rangu Chandran is an amazing ophthalmologist with an equally impressive staff. His office is…read morenew, beautiful, and his practice operates better than any medical team I've ever experienced. I have an eye condition that needed to be seen on an emergency basis, the morning before a three day weekend. I live in the Sierra foothills, but happened to be in Modesto. After several hours and calls to three different practices (including Sutter where my primary doctor is located), I found Advanced Retina Institute. The receptionist immediately understood and validated my medical concern. She was able to get me an appointment to be seen by Dr Chandron in 20 minutes. When I arrived the reception team and technicians were all incredibly kind. With a very busy office, they moved me through the steps toward seeing the doctor with amazing efficiency. Dr Chandron listened to my concern, gave me a thorough exam and talked with me about a plan to address my eye emergency over the weekend. We scheduled a convenient follow up based on my tight schedule the following week. They were incredibly flexible with appointment times. My follow up appointment was equally impressive. I love Dr Chandron's positive, kind, considerate, and proactive approach to eye healthcare. This practice is outstanding! I've decided to move my eye care to Dr Chandron, even though Advanced Retina Institute is an hour and thirty minutes from home.

Went in to pick up my dads eyeglasses that they couldn't fix, they misplaced them..then my mom went…read morein for her eye exam they forgot about her in the waiting room for 3 hours! Don't recommend. I'd go to America's best.

The attitude of the Opthamologist for one ! He needs to retire horrible chair side manner! Talked…read morewith his back to my son . Tried to put him on glaucoma drops when he had just had his eyes checked and pressures were fine . My son is 26 yrs old !

Don't overbook... Do the math!…read moreSo each pt. requires at least minimum of 30-45 minutes. So an 8 hr. day you should ask yourself, How many pt. can I realistically see. Also is my objective to have lifelong patience or hit and run? Plus invest in comfortable furniture and add some plants. Your current environment is very uninviting and gives off an old industrial feel.

This establishment overbooks, and keeps people waiting, no respect for the customer's time.read more

The entire team is wonderful! They are very friendly and helpful! They are easy to talk to. We felt…read morewell taken care of at the appointment. We didn't feel pressured to purchase certain add-ons for the glasses. We added the anti-glare because honestly it was a great deal. I really liked the glasses we chose. They are Harley Davidson. They are the ones that framed his face, and looked the best. We spent way less than expected. They were able to squeeze us in the next day, and schedule an appointment for our son the following week. The only reason his wasn't sooner, was because he was still in school at that time. Thank you Dr. Kajioka, Dr. Antonio, and staff!!

So glad I found this office! I've been unhappy with my optometrist for years - I checked my VSP…read morewebsite and saw Dr. Kajioka listed, I was able to request an appointment through the website right then! Afterwards, I got a text message confirming my appointment. I like when places use tech for customer service - when it's done right, this office has it down! I saw Nicole K. Antonio, O.D., she was very friendly, down to earth and she knows her stuff! She spotted a concern on my tests and referred me to an ophthalmologist at Kaiser (my health insurance provider). Her front office staff is on top of paperwork and claims so I knew right away what would be covered, no surprises. My most glowing review goes to the Glasses Shop (or whatever it's called, where you pick your frames). I don't remember the gals name but she was FANTASTIC with me - I can be indecisive but she was patient, made worthy recommendations and she was honest with her opinion which I appreciate. I highly recommended this office for eye care needs! They've got an established and returning patient in me!