Took my wife's car there for the first time. After the tech above ground showed me the oil and…read moreclosed everything up I noticed that the underground service portion was taking a bit longer than normal. Lots of extra drilling. They didn't put the screws on right or stripped them and the plate came off while my wife had over a 4hour car ride. Thankfully she had some tape to tape hold it on (had to do this a few times to get to her destination). Will never visit this location again.

Stay away from this place if you like your car. I went in for a premium oil change and service…read more They didn't put the skid plate back on my car correctly. They only used 2 bolts instead of 8. This caused it to come off while going down the highway. It caused damage to my car and caused a huge headache.

So here's a funny story. Someone recommended this repair shop when I was seeking a repair for my…read morehybrid. I left many messages to different repair places, only two called me back. This shop was one. The owner apologized he could not do the kind of repair I needed but wanted to get back with me so I could continue my search. This kind of courtesy, even when he couldn't help me- is so appreciated. I am certain this is why they were recommended. A little plug for this shop for showing something appreciated even when they couldn't help. Thank you! I hope this sends some new customers in your direction.

He is hands down the best mechanic in Geneva. If you need car work done, go here. Does not over…read morecharge or recommend unnecessary services. 10 outta 10!

They repaired my 2004 Harley Davidson deuce picked it brought it back the next day very fair great…read morepeople and service thanks Lisa and Craig

It was great working with Craig getting the bars installed. I recommend CAM Cycle to anyone needing…read morework on their bike. Great communication and was done on time.

The best in the county. Play by the rules though, call for service like the sign out front says…read more Don't just show up. Incredibly fair parts and labor prices for quality work.

I have always been in for oil checks, I have always got my appointment…read more They are very competent staff, great service, and fair prices. I also purchase my tires there and the price was great.

Had 4 new tires mounted on 4 new rims , which were installed incorrectly according to manufactures…read moremarkings. I called and was told by a technician with 20 years experience those marks don't matter your tires are balanced. Yes they are with weights put on the outside of brand new rims. If tires were mounted correctly there may have been no need for wheel weights. There was no consistency on the install and even one of the tires was installed backwards. Its just sad when people cant own up to their mistakes and would rather lie to you. LUCKY IT WAS ONLY TIRES I guess.

Sunday morning and discovered a flat tire -Glotzbecker's was open and they fixed it in under 15…read moreminutes-$16! We're back on the road!

Had my Caddy fixed here- they were great! Someone hit it…read morewhile parked. Caliber in Jefferson made it look like it never happened. The staff was so friendly and walked me through the whole process as well as handled everything with my insurance.

Very professional!!! Carpet and couches look amazing! Great prices. Will hire again in the future!read more

WOW---not only do my carpets and furniture look new but they smell fresh. Ed was in and out in no…read moretime. Cleaned up after he completed his job. Brought his own high pressured water. Other companies I have used use MY water. On top of everything else---his pricing was less than everyone else. Be smart--use Spots. I will not use anyone else.

We're new to the area and my husband and Cragon was recommended by our neighbors. We have both…read moretaken our cars there for oil changes. I recently got a flat tire and had to have my car towed there. They communicated well, offered a replacement tire of the same value, but I wanted the more expensive but safer run flat, which they got. I'm not sitting on the side of the road again! It came with a warranty. They did a nice job. I will be back!

Sadly, when on a trip with a friend to House of Blues- I was a victim of a "smash and grab." They…read moretook out a back drivers side window. It cast a bit of a pall on an otherwise awesome show. I remembered several people chiming in how great Cragon Automotive is, and they were very kind to me on the phone when I reached out for another automotive issue prior. So I got Kevin on the line as he was returning from a trip to get some parts. Listening, he expressed empathy and asked me to drive over there and he would at least get the window taped up. The challenge was- I have a Hybrid vehicle, and that special battery is located right underneath the back seat. In other words- any rain will kill my car getting into that battery- or at worst provide a rather "electrifying" experience- and not of the good kind... BUT- leave it to Kevin here, and his "three wise men" to not only secure the car with heavy plastic over cardboard, sealing it tight- but he kindly vacuumed out the back seat that was still covered with glass. He is going to get back with me once he is able to get a quote for parts to replace the window. Over and above! I also noticed they had an excellent price on Cooper Tires- so I'm saving up for those after this phase is through. Excellent service to a slightly traumatized female (me) and friendly guys all around, who took care of me even though they were clearly very busy. I know why they are busy too- honest, kind and thorough. I watched them greeting customers who were picking up as I was waiting, many friendly conversations were had. It shows you a lot about a business. So if you want an honest, fast, ethical resolution to a car problem- please give them a call. I think you'll stop right here as you'll be well taken care of. Thanks Kevin and staff!