I'm motivated to follow up on my initial review of the complete and professional service of the…read morevery competent HVAC Company and their representative Josh Watson. After our first ever problem that Josh corrected on the spot, we followed up with maintenance offered through their care plan which brought Josh out again for a cleaning of the whole unit as well as our home vent system. Josh didn't disappoint as he methodically filmed his way both inside and out of our home. He provided complete videos of all our components ratings each key part individually, while examining them he discovered our "sequencer" only had two of its three phases working (listen to me speak HVAC lingo). When concluding his operation he gave us a written estimate to replace the defective part, checked for its availability, and confirmed an appointment with us to return. Totally seamless and very professional indeed. My wife and I are very happy to have found Mountain Comfort, Carol in the office and Josh on the road make a winning combination for all your HVAC needs, give them a call, you don't have to wait until you have a breakdown to enjoy their service!

Cold weather is about to come upon us here in Overgaard. Our furnace is 48 years old and the sensor…read morethermocouple failed. I called Mountain Comfort for help. Josh showed up just the time they said they would be here. He was able to replace the old sensor with a new one he had in inventory and we had a working 48 year old furnace keeping us warm for the winter coldness soon to arrive. The cost was more then I thought it would be if I repaired it myself but Josh did the repairs what would have taken me a full day and that is if I could even find the right thermocouple Josh did it in an hour. It was worth every penny to have such an experienced technician who knew his job so well. The important thing is it was repaired and back on line and it was repared correctly. Its operating as good as new. Thank you Josh and Mountain Comfort Heating.

Austin is fantastic! Definitely recommend him! He came out quickly when our AC was not working…read moreproperly! And fixed the problem

If you're looking for a solid heating and cooling guy, Austin is your guy. I've used him a few…read moretimes over the years with different moves, and he's always been top-notch. He's clean with his work and never tries to sell you stuff you don't need. I started out getting a second opinion from him, but now I go straight to him because who has time for multiple quotes when your house feels like a sauna? Austin shows up, fixes the problem, and doesn't overcharge. Simple as that. Highly recommend him!

I just had Rim Country Mechanical install a new heater and AC unit. Joe and Chance handled the…read morework their behalf - they were both extremely professional and knowledgeable. Wonderful!!

We've been so happy with Rim Country Heating & Cooling! Their team is always on time, professional,…read moreand friendly every time they come out. It's such a relief having a company we can trust to keep our system tuned up and running smoothly--especially with how unpredictable the weather can be here. They take the time to explain what they're doing and make sure everything's working the way it should before they leave. You can tell they take real pride in their work and care about their customers. It's so nice to have reliable service you don't have to worry about. We'll definitely keep using them for all our heating and cooling needs. Highly recommend!

We are beyond grateful for Russell and Sons! Within just a couple of hours, they drove all the way…read moreto Concho, Arizona to help a friend of mine whose water heater had stopped working. So many contractors don't even want to make the trip out to Concho, but they did -- and with such a positive attitude. What initially seemed like a water heater issue turned out to be a serious wiring problem. Not only did they quickly diagnose and fix it, but they also repaired faulty wiring to another appliance. Their expertise and thoroughness likely prevented a potential house fire. Thanks to Russell and Sons, an entire family now has warm water and, more importantly, a safer home. We are incredibly thankful for their prompt response, professionalism, and willingness to go the extra mile. Highly recommend!

Oh my, these guys are AWESOME! The tech arrived within 2 hours to repair my a/c unit. I am so…read moregrateful for their service. Thank you! !

Bottom line, there is very little fun to be had when the AC goes out during a hot week. Sadly, I…read moredon't remember the workers name but he was polite, friendly and got right to work. Mr. X worked hard repairing the issue and put forth the extra effort to get the unit working the same day. Highly recommended

Yes I'd like to say that he was very courteous very informative and very nice he seemed to know his…read morejob and explained everything