I had a flat tire on my bike and needed to replace my tires and rim tape. They were able to give me…read morevery quick turnaround time and also had several tire choices for me to choose from. Convenient parking in back of store makes for easy drop off and pickups. I would highly recommend them for value as well as service.

GREAT SERVICE! Seriously, if you want great service for a good price then come here! The owner…read morefixed my fiancés bike in maybe 15 minutes. Awesome first experience here. We sat and talked to the owner for about 20 minutes, he is a super nice guy and is super cool. Very good prices here and super cool inventory. There's lots of special attachments for bikes, there's SUPER nice electric bikes, and the coolest thing of all they sell hot tubs! This place is pretty great. Go support a local business and a great owner. Go

Been here several times. One of the best things about this place is that it is right on the…read moreGlacial Drumlin trail that runs through Wales and Dousman. So when you are taking a ride through the lovely landscape, you may have an idea about the bike that you're on. Maybe the seat is not right, or you need a bell, or want to upgrade your bags. The Bicycle Doctor is a treasure. It's staffed by true bicycle enthusiasts and they take pleasure in helping riders of all skill levels to increase their comfort and joy while riding. They have a terrific selection of bikes and accessories. Check them out!

My husband and I purchased to new identical Gazells e-bikes from Bicycle Doctors in August of 2023…read more While my husband's bike has performed flawlessly, mine has been beset with problems. I had breakdowns on three different trips. Each time I took the bicycle in, the staff at Bicycle Doctors made a fix, but the issue recurred. During the repairs, Bicycle Doctors always provided a free loaner to me. They worked tirelessly with Gazelle and Shimano to fix the problem. Finally, after replacing almost everything possible on the rear wheel, the problem has been resolved...at no cost to me. As part of their customer satisfaction efforts, they also gave me free flat tire repairs for this year and free level one tune-ups for the 25/26 season for both bikes. Bicycle Doctors was diligent in working to fix my issues. They also interacted with me with great patience even when I was a bit testy! While my next e-bike will probably not be a Gazelle, Bicycle Doctors will ALWAYS be my preferred bike shop. Nice job, guys.

I am very pleased with the on-going excellent customer service and quality products that Wheel &…read moreSprocket has continued to provide me and my family over the past 45 years of being long-term customers. I truly value their consistency.

Wheel & Sprocket is a top-notch bike shop offering expert repairs and timely maintenance (note:…read morethey will tell you *when* to bring your bike in so you don't have to be without it for long), and they will keep your bike in peak condition. What I most appreciate is that beyond fixes, they provide valuable advice, suggesting upgrades and adjustments tailored to my biking adventures. Joe and his staff go above and beyond to serve their customers!

I had a scooter that I wanted to have fix and the person working said he "Does not get a response…read morefrom Isinwheel" (isinwheel is the company of my scooter). He said he would give me a call back so many times and never did. When we came back to get the bike it was torn apart and the person that works there is only there from Monday-Thursday.

Finding the right bike during COVID-19 season is hard. I was elated to make the drive from the…read moreChicago Area to Janesville, once Scott told me he had a Specialized mountain bike in just my size. Velocity Cycling are experts in everything bikes. After my purchase, I stripped a screw trying to fasten on a water bottle holder. Other local shops near me couldn't help me get it off. I made the drive back out, for Scott to look at the stripped screws as well as adjust slips in the gear shifting. He had both done within 30 minutes. Would highly recommend.

Fast courteous fixed flat great job. E-bike dual motor,popped front tire no problem with motor.A…read morebit of a ride from Cudahy

Amazing guy, he knows exactly what your bike needs and treats you with amazing courtesyread more

South Shore Cyclery is a wonderful local bike shop!…read more We stopped by here in the hopes of finding some vintage bicycles. They have a basement room filled with great vintage options. Both my husband and I found a couple of beautiful vintage bicycles for reasonable prices. And, the food folks of South Shore Cyclery tuned them up for us. We also purchased our bike rack here, which they were kind enough to step outside and show us how to install. Truly, what a great group of folks. They have both new and used bicycles and all the accessories you could possibly want. We got bells and I got a basket. Get to it for all your cycling wants and needs.

I got no help from the chain stores around town. South Shore proves service is about working with…read morepeople and thinking outside the box.

I am an Endurance House Success Story plain and simple. Were it not for their assistance, and…read morededication to me in kind to the dedication I invested in myself, I would have never met my goals. The success of a business is greatly influenced by the people behind the products...and the people behind the products at Endurance House are incredible people invested in turning your dreams into your realities. Aspiration and perspiration without education are just a lot of hard work, but when paired with the knowledge of the real life everyday athletes who happen to be moms, dads, employees, and business owners just like you....MAGIC HAPPENS! Thank you Endurance House... Jason, Don, Jack, and Julie!!!!!!

I went to Endurance House a couple of times to pick up a race packet as well as browse around, and…read morethey are so friendly. I live about 30 minutes away, but would have no hesitation going out there if I needed something I knew they carried since they're so helpful. Most recently, I went to look at hydration supplies as I'm preparing to run my first marathon, and the woman who helped me was so informative and provided different opinions on products that might help me make a decision. There was no pressure to buy and despite my indecisiveness, she was very patient - even at almost closing time on a Saturday night! In addition to asking questions about running gear, I also asked her and her husband questions about races in the area. Since they're experienced runners, I figured they would be great resources for well directed half marathons and marathons, and sure enough, they were. While locally owned running stores are not always the cheapest (compared to online), they cannot be replaced. You aren't paying solely for the product at locally owned and operated running stores, you're paying for knowledge and service that can't be provided online. Quite often, performance running stores are really intimidating for more recreational runners and in some of the local running stores they really aren't that friendly. In my running group, we have discussed which stores pressure their customers to buy, which ones we don't go to because we feel the people that work there are 'running snobs', and which ones are not helpful - Endurance House is not on that list. I highly recommend runners of all abilities visit Endurance House, particularly new runners.

I was riding on the trail next to Trailside on Saturday,when it felt like my back hub seized up.I…read morelooked at it and couldn't see anything obvious. I couldn't risk riding it any further. Because it was the Holiday weekend,any hope of finding someone open was unlikely, but as luck would have it Trailside was open,even though they aren't very close to my house, I decided to give them a try,what a great decision it was.I stopped in on Sunday (they were open11-3) and took my squeaking bike in,expecting the worse.There was a very nice man working (he apparently drew the short straw) and he said what I was thinking, it was probably the rear hub bearing needing replacement,so I left it and it would take approximately 3-4 days,no problem, but a real bummer, as I was hoping to get in a few rides this weekend. I left and got in my car to leave,when all of a sudden, there was a knock at my window.There was the the bike repairer,with my bike in hand.He informed me, all it was,was a spring on my rear brakes that had been tripped and was grinding the wheel(don't know how I missed that,but I did).He had fixed it and said there was no charge! I was dumbfounded.He saved my weekend and I was able to get in several good rides,thanks to him.I only wish I had gotten his name to personally thank him.I will definitely seek them out for work in the future.Recommended.

This retailer is the reason Amazon is killing small businesses…read more $55 for the same part I purchased on Amazon for less than $20.. On top of that when I pointed this out the owner became belligerent and told me I was wasting his time. I tried to purchase a bicycle from this place years ago and it was the same issue, over priced and treated me like an idiot.

My wife and I went in to see if our son's bike tire could be fixed, as it was backed over by our…read morevehicle, and of course it couldn't. The lady working said we may have a used one downstairs. She came upstairs with it, popped his tire and intertube off and only charged us $10! Fantastic service and place!!

Had to stop in today due to some trouble with my 70's road bike. I've never been to Mukwonago but…read morethis was the closest shop open at 9am. I'm sure the owner had other projects to do but he immediately started working on my bike because he knew I needed it fixed quickly. Along with some tire maintenance, he checked out other parts of the bike and added a few squirts of lube in different places. Things like that are awesome because the average rider doesn't know how or where to do that kind of thing. Having quality, affordable service is what keeps people coming back to the sport and I hope he knows that he is doing an excellent job. Long story short -- very friendly owner, best bike store prices I've encountered, and excellent & speedy service!